Nathaniel McClure
jaylen.bradtke@gmail.com
Showing 1 - 10 of 10
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 4/5 | Pretty easy overall. One extra screen on the return flow than expected. | 89331885Lost package follow-up | Nathaniel McClure |  Dr. Mandy McLaughlin | May 10, 2026, 1:23 AM |
| 2/5 | The shade quiz was completely off for my undertone. | 04385859Foundation match help | Nathaniel McClure |  Ignatius Cummerata | Mar 8, 2026, 10:34 AM |
| 5/5 | Signing up was effortless and they sent samples that match my profile. | 09756988BOPIS pickup not ready | Nathaniel McClure |  Amely Pacocha | Feb 28, 2026, 4:02 PM |
| 5/5 | They reshipped my order overnight after the package was lost. Top tier. | 46123138Birthday gift not received | Nathaniel McClure | Ignatius Cummerata | Feb 25, 2026, 4:55 AM |
| 5/5 | Honestly love the brand but the app needs a real overhaul. | 80059900Return after 30-day window | Nathaniel McClure |  Leonard Waters-Howell | Feb 21, 2026, 2:16 PM |
| 5/5 | Helped me find a fragrance similar to one that was discontinued. Truly thoughtful. | 66119209Pro discount enrollment | Nathaniel McClure |  Jacklyn Dare | Feb 6, 2026, 5:27 PM |
| 5/5 | Loved the personalized note in my order. Small touch, big impact. | 36879307Refund not received | Nathaniel McClure |  Julie Hodkiewicz | Nov 19, 2025, 7:16 AM |
| 2/5 | App keeps crashing at checkout and support just told me to clear the cache. That doesn't help. | 39265262Order arrived damaged | Nathaniel McClure | Dr. Mandy McLaughlin | Nov 9, 2025, 8:31 AM |
| 5/5 | Loved the personalized note in my order. Small touch, big impact. | 20079821Refund not received | Nathaniel McClure |  Eula McKenzie | Oct 29, 2025, 10:29 PM |
| 5/5 | Got my missing samples shipped out the same day. Thank you! | 29870060BOPIS pickup not ready | Nathaniel McClure | Ignatius Cummerata | Sep 23, 2025, 12:38 AM |