Joel Runolfsdottir
cicero61@yahoo.com
Showing 1 - 14 of 14
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 1/11 | The app is slow and buggy now. Lost trust in the brand. | 73914122Shipping cost question | Joel Runolfsdottir |  Vilma Gusikowski | May 2, 2026, 7:10 PM |
| 7/11 | It's fine. Nothing makes me actively recommend it though. | 58573728Insider tier issue | Joel Runolfsdottir |  Mr. Eliza Gerhold IV | Apr 19, 2026, 12:27 AM |
| 5/5 | Improve the in-store digital experience. | 14275059Insider tier issue | Joel Runolfsdottir |  Mr. Cade Senger | Mar 24, 2026, 7:40 PM |
| 5/5 | First time ordering and I'll definitely be back. Smooth from start to finish. | 57343595Address change after shipping | Joel Runolfsdottir |  Katrina Johns | Jan 24, 2026, 6:33 PM |
| 5/5 | Reset my password and reordered without losing my cart. Beautifully done. | 49068771Missing items in shipment | Joel Runolfsdottir |  Mr. Lonie Hudson | Nov 27, 2025, 6:34 AM |
| 4/5 | Mostly happy. Replacement product was sent but in the wrong shade initially. | 96002865Loyalty points not posting | Joel Runolfsdottir |  Chaz Renner | Nov 3, 2025, 10:51 AM |
| 10/11 | Already referred three friends. They all love it too. | 40906508Klarna / Afterpay split issue | Joel Runolfsdottir |  Tommy Kuvalis | Oct 31, 2025, 9:50 AM |
| 4/5 | Helpful team, the agent was kind. Wish the BOPIS pickup had been ready when promised. | 48910518Gift card balance question | Joel Runolfsdottir |  Ignatius Cummerata | Sep 7, 2025, 5:26 PM |
| 4/5 | Helpful, just felt rushed at the end of the conversation. | 23031226Loyalty points not posting | Joel Runolfsdottir |  Garth Dooley | Sep 6, 2025, 4:35 AM |
| 5/5 | Reset my password and reordered without losing my cart. Beautifully done. | 40005641Order arrived damaged | Joel Runolfsdottir | Mr. Eliza Gerhold IV | Sep 4, 2025, 6:24 AM |
| 5/5 | More fragrance education in the app. | 28665419Loyalty points not posting | Joel Runolfsdottir |  Julie Hodkiewicz | Aug 28, 2025, 1:44 PM |
| 5/5 | Amazing service! Sara helped me find the perfect foundation match over chat. | 63754767Address change after shipping | Joel Runolfsdottir |  Steve O'Conner | Aug 7, 2025, 4:03 AM |
| 4/5 | Pretty good. Sara was nice, the system glitched once but she powered through. | 85715116Missing samples in order | Joel Runolfsdottir | Katrina Johns | Jul 5, 2025, 4:22 AM |
| 5/5 | Replied within minutes on a Sunday. Honestly didn't expect that. | 89895995Klarna / Afterpay split issue | Joel Runolfsdottir |  Mr. Skyla Trantow | Jun 22, 2025, 10:37 AM |