Ansel Russel
willa37@gmail.com
Showing 1 - 10 of 10
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 4/5 | Solved my return, just needed a couple of follow-ups to get there. | 50164075Klarna / Afterpay split issue | Ansel Russel |  Leonard Waters-Howell | May 13, 2026, 10:26 PM |
| 2/5 | Not great. The product arrived broken, replacement also broken. | 86759107Cancel order request | Ansel Russel | Leonard Waters-Howell | May 10, 2026, 9:43 AM |
| 4/5 | Good. The personalization was decent but missed my undertone. | 69187652BOPIS order cancelled at store | Ansel Russel |  Dr. Mandy McLaughlin | Mar 26, 2026, 10:09 AM |
| 4/5 | Helpful enough. Took longer than I expected for a simple address change. | 78464939Return after 30-day window | Ansel Russel |  Kip Schroeder IV | Feb 5, 2026, 9:57 PM |
| 4/5 | Good service. Wish I'd been told upfront that my shade was on backorder. | 25303725Shipping cost question | Ansel Russel |  Tommy Kuvalis | Jan 7, 2026, 4:48 AM |
| 4/5 | Pretty good. Sara was nice, the system glitched once but she powered through. | 61452370Order arrived damaged | Ansel Russel |  Ignatius Cummerata | Dec 9, 2025, 3:14 AM |
| 10/11 | I tell everyone — Bloom is doing beauty retail right. | 29240658Item authenticity concern | Ansel Russel |  Amely Pacocha | Nov 23, 2025, 11:40 AM |
| 3/5 | It was fine. Took longer than it should have but eventually got my refund. | 24797801Insider tier issue | Ansel Russel |  Garth Dooley | Oct 28, 2025, 1:09 PM |
| 3/5 | Okay experience. The chat felt scripted, didn't really listen at first. | 98240866Discount code not working | Ansel Russel | Ignatius Cummerata | Jun 27, 2025, 9:01 AM |
| 5/5 | Helped me redeem a gift card that wasn't scanning. Sorted in one chat. | 78043260Missing samples in order | Ansel Russel | Tommy Kuvalis | Jun 15, 2025, 12:26 AM |