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CustomersDr. Marjory Gislason

Dr. Marjory Gislason

catharine83@gmail.com
Tickets44Responses12
Showing 1 - 12 of 12
Rating
Comment
Ticket
Customer
Team member
Responded
4/5Solid help. The loyalty points took a day to show up after the agent said they would post.99816456Birthday gift not receivedDr. Marjory GislasonAmely PacochaJan 30, 2026, 8:11 PM
3/5Decent enough. Wish there was a guided tour of the app.27522745Discount code not workingDr. Marjory GislasonDr. Mandy McLaughlinJan 21, 2026, 8:36 PM
4/5Solid help. The loyalty points took a day to show up after the agent said they would post.93333398Address change after shippingDr. Marjory GislasonKip Schroeder IVJan 20, 2026, 9:23 AM
4/5Pretty good. Sara was nice, the system glitched once but she powered through.89234490Store experience feedbackDr. Marjory GislasonTommy KuvalisJan 10, 2026, 8:57 AM
5/5Onboarding was so smooth. Love the personalized routine builder.07740780App login problemDr. Marjory GislasonVilma GusikowskiDec 14, 2025, 9:42 AM
1/11The Insider perks feel watered down compared to two years ago.59538884Lost package follow-upDr. Marjory GislasonDarryl JacobiNov 23, 2025, 4:46 PM
5/5They reshipped my order overnight after the package was lost. Top tier.84484683Missing items in shipmentDr. Marjory GislasonAmely PacochaNov 20, 2025, 7:50 PM
5/5The Beauty Advisor recommended a moisturizer for my rosacea that actually works.42992169Item authenticity concernDr. Marjory GislasonLeonard Waters-HowellNov 11, 2025, 7:23 PM
7/11I shop here for some categories, not others.19693036Order arrived damagedDr. Marjory GislasonAmely PacochaOct 19, 2025, 8:29 PM
3/5More transparent product authenticity guarantees.77733813Foundation match helpDr. Marjory GislasonLily RaynorSep 19, 2025, 11:52 PM
10/11Already referred three friends. They all love it too.06930604Discount code not workingDr. Marjory GislasonIgnatius CummerataSep 7, 2025, 10:09 PM
5/5Honestly the best customer service in beauty. Always feels personal.87271204Return after 30-day windowDr. Marjory GislasonAmely PacochaSep 2, 2025, 2:39 PM
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Properties

Customer
Name
Dr. Marjory Gislason
Email
catharine83@gmail.com
Loyalty tier
Elite
Company
—
Skin type
normal
Loyalty points
9,422
Lifetime spend
397
Last purchase
Apr 24, 2026
Skin tone
light
Foundation shade
28C
Skin concerns
—
Allergies / restrictions
—
Favorite brands
Le Labo, Tatcha
YTD spend
3,156
App installed
No
App last opened
Apr 17, 2026
Email subscribed
Yes
Marketing segment
lapsed
Last purchase amount
195
Total orders
5
Preferred category
—
Tickets
Tickets
44
Last seen
Apr 29, 2026
Responses
Avg rating
4.67