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CustomersDr. Marjory Gislason

Dr. Marjory Gislason

catharine83@gmail.com
Tickets44Responses12
Showing 1 - 44 of 44
External ID
Subject
Status
Priority
Customer
Company
Assigned to
Channel
Tags
Resolution
Survey state
Response
QA
Signals
Created
Closed
44802763Restock alert for backorderPendingUrgentDr. Marjory Gislason—Dr. Mandy McLaughlinEmail—-—Skipped———Apr 29, 2026-
68024059Refund not receivedSolvedNormalDr. Marjory Gislason—Steve O'ConnerEmail
samplesloyalty
8h○Sent, no reply———Mar 25, 2026-
47697005Allergic reaction concernSolvedNormalDr. Marjory Gislason—Faith HilllEmail
damaged
1d 15h○Sent, no reply———Mar 20, 2026-
18695104Discount code not workingClosedHighDr. Marjory Gislason—Chaz RennerEmail
refundwholesalebopis
12h○Sent, no reply———Mar 11, 2026Mar 14, 2026
16807791Address change after shippingSolvedUrgentDr. Marjory Gislason—Mr. Skyla TrantowSocial—2d 13h⊘Not fired———Mar 10, 2026-
74944137Missing samples in orderPendingNormalDr. Marjory Gislason—Eula McKenzieChat
gift-cardfragrancedamaged
-—Skipped———Mar 3, 2026-
62591253Item authenticity concernPendingNormalDr. Marjory Gislason—Tommy KuvalisPhone
fragrancerefund
-—Skipped———Feb 20, 2026-
83986701Influencer code not workingSolvedLowDr. Marjory Gislason—Dr. Mandy McLaughlinEmail
returns
1d 20h○Sent, no reply———Feb 15, 2026-
16612198Birthday gift not receivedClosedLowDr. Marjory Gislason—Garth DooleyEmail
returnsvipbopis
5d 16h⊘Not fired———Feb 1, 2026Feb 11, 2026
99816456Birthday gift not receivedSolvedHighDr. Marjory Gislason—Amely PacochaEmail
returnsinfluencerdamaged
4h●Responded4/5——Jan 30, 2026-
88688790BOPIS order cancelled at storeClosedLowDr. Marjory Gislason—Mr. Eliza Gerhold IVEmail—1d 20h○Sent, no reply———Jan 28, 2026Feb 5, 2026
27522745Discount code not workingSolvedHighDr. Marjory Gislason—Dr. Mandy McLaughlinEmail—3d 4h●Responded3/5——Jan 18, 2026-
00326633Cancel subscription / Auto-replenishClosedLowDr. Marjory Gislason—Chaz RennerChat
gift-cardwholesale
1h⊘Not fired———Jan 16, 2026Jan 19, 2026
93333398Address change after shippingSolvedLowDr. Marjory Gislason—Kip Schroeder IVEmail
influencershippingvip
3d●Responded4/5——Jan 15, 2026-
25629732Cancel order requestSolvedNormalDr. Marjory Gislason—Kaela FriesenChat—8h⊘Not fired———Jan 13, 2026-
89234490Store experience feedbackClosedUrgentDr. Marjory Gislason—Tommy KuvalisEmail
loyaltyrefundreturns
2h●Responded4/5——Jan 9, 2026Jan 12, 2026
34864130Insider tier issuePendingNormalDr. Marjory Gislason—Mr. Lonie HudsonEmail
bopis
-—Skipped———Jan 8, 2026-
75797498Question about product ingredientsSolvedNormalDr. Marjory Gislason—Chaz RennerEmail
returns
1h○Sent, no reply———Dec 18, 2025-
07740780App login problemSolvedLowDr. Marjory Gislason—Vilma GusikowskiEmail
gift-cardreturns
1h●Responded5/5——Dec 12, 2025-
34236878Price match requestPendingHighDr. Marjory Gislason—Lily RaynorEmail
bopisgift-card
-—Skipped———Nov 26, 2025-
09407448App crashes at checkoutOpenNormalDr. Marjory Gislason—Leonard Waters-HowellEmail
refundloyaltysamples
-—Skipped———Nov 22, 2025-
59538884Lost package follow-upSolvedNormalDr. Marjory Gislason—Darryl JacobiEmail
bopisloyaltyreturns
4h●Responded1/11——Nov 21, 2025-
84484683Missing items in shipmentSolvedNormalDr. Marjory Gislason—Amely PacochaChat
samples
6h●Responded5/5——Nov 19, 2025-
70806714Influencer code not workingClosedNormalDr. Marjory Gislason—Steve O'ConnerEmail—3h⊘Not fired———Nov 14, 2025Nov 19, 2025
42992169Item authenticity concernClosedNormalDr. Marjory Gislason—Leonard Waters-HowellPhone
bopisreturnsvip
1h●Responded5/5——Nov 11, 2025Nov 14, 2025
43394882Discount code not workingSolvedNormalDr. Marjory Gislason—Mr. Cade SengerEmail
shipping
5h○Sent, no reply———Nov 3, 2025-
11621159Allergic reaction concernClosedLowDr. Marjory Gislason—Leonard Waters-HowellChat
influencersamplesvip
21h○Sent, no reply———Oct 27, 2025Oct 30, 2025
19693036Order arrived damagedSolvedNormalDr. Marjory Gislason—Amely PacochaEmail
shade-match
6h●Responded7/11——Oct 18, 2025-
37837891BOPIS order cancelled at storeSolvedNormalDr. Marjory Gislason—Ignatius CummerataEmail
damagedshade-matchgift-card
1d 16h⊘Not fired———Oct 9, 2025-
09294059BOPIS order cancelled at storeSolvedNormalDr. Marjory Gislason—Steve O'ConnerSocial
influencerfragranceshade-match
1h⊘Not fired———Sep 26, 2025-
77733813Foundation match helpSolvedLowDr. Marjory Gislason—Lily RaynorPhone
fragrancebopisvip
6h●Responded3/5——Sep 18, 2025-
61627843Foundation match helpClosedNormalDr. Marjory Gislason—Garth DooleyChat—1d 20h⊘Not fired———Sep 16, 2025Sep 23, 2025
06930604Discount code not workingSolvedLowDr. Marjory Gislason—Ignatius CummerataPhone—5h●Responded10/11——Sep 6, 2025-
72481862Item authenticity concernSolvedNormalDr. Marjory Gislason—Ignatius CummerataChat
shade-matchappdamaged
23h○Sent, no reply———Sep 5, 2025-
00070455Price match requestSolvedNormalDr. Marjory Gislason—Dr. Mandy McLaughlinEmail
shippingrefund
5h⊘Not fired———Sep 3, 2025-
87271204Return after 30-day windowClosedLowDr. Marjory Gislason—Amely PacochaEmail
bopisloyalty
21h●Responded5/5——Sep 1, 2025Sep 9, 2025
29414023Wrong shade sentSolvedNormalDr. Marjory Gislason—Garth DooleySocial
refundloyaltydamaged
5h⊘Not fired———Aug 23, 2025-
81998190Address change after shippingSolvedNormalDr. Marjory Gislason—Dr. Mandy McLaughlinEmail
refundwholesale
1d 20h○Sent, no reply———Jul 25, 2025-
73150896Missing items in shipmentSolvedNormalDr. Marjory Gislason—Mr. Lonie HudsonChat—11h⊘Not fired———Jul 12, 2025-
35798036App crashes at checkoutSolvedNormalDr. Marjory Gislason—Katrina JohnsEmail—10h○Sent, no reply———Jul 4, 2025-
27045670Birthday gift not receivedSolvedLowDr. Marjory Gislason—Yazmin JastEmail
shade-matchrefundfragrance
1d○Sent, no reply———Jun 25, 2025-
15091632Cancel order requestSolvedNormalDr. Marjory Gislason—Vilma GusikowskiChat
appshippingshade-match
16h○Sent, no reply———Jun 20, 2025-
54326096BOPIS pickup not readyClosedNormalDr. Marjory Gislason—Mr. Skyla TrantowPhone
fragrance
1d 16h○Sent, no reply———Jun 11, 2025Jun 18, 2025
58298045Order arrived damagedClosedNormalDr. Marjory Gislason—Faith HilllEmail
wholesaleshippingreturns
1d 2h○Sent, no reply———Jun 11, 2025Jun 13, 2025
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Properties

Customer
Name
Dr. Marjory Gislason
Email
catharine83@gmail.com
Loyalty tier
Elite
Company
—
Skin type
normal
Loyalty points
9,422
Lifetime spend
397
Last purchase
Apr 24, 2026
Skin tone
light
Foundation shade
28C
Skin concerns
—
Allergies / restrictions
—
Favorite brands
Le Labo, Tatcha
YTD spend
3,156
App installed
No
App last opened
Apr 17, 2026
Email subscribed
Yes
Marketing segment
lapsed
Last purchase amount
195
Total orders
5
Preferred category
—
Tickets
Tickets
44
Last seen
Apr 29, 2026
Responses
Avg rating
4.67