Dr. Marjory Gislason
catharine83@gmail.com
Showing 1 - 12 of 12
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 4/5 | Solid help. The loyalty points took a day to show up after the agent said they would post. | 99816456Birthday gift not received | Jan 30, 2026, 8:11 PM | ||
| 3/5 | Decent enough. Wish there was a guided tour of the app. | 27522745Discount code not working | Jan 21, 2026, 8:36 PM | ||
| 4/5 | Solid help. The loyalty points took a day to show up after the agent said they would post. | 93333398Address change after shipping | Jan 20, 2026, 9:23 AM | ||
| 4/5 | Pretty good. Sara was nice, the system glitched once but she powered through. | 89234490Store experience feedback | Jan 10, 2026, 8:57 AM | ||
| 5/5 | Onboarding was so smooth. Love the personalized routine builder. | 07740780App login problem | Dec 14, 2025, 9:42 AM | ||
| 1/11 | The Insider perks feel watered down compared to two years ago. | 59538884Lost package follow-up | Nov 23, 2025, 4:46 PM | ||
| 5/5 | They reshipped my order overnight after the package was lost. Top tier. | 84484683Missing items in shipment | Nov 20, 2025, 7:50 PM | ||
| 5/5 | The Beauty Advisor recommended a moisturizer for my rosacea that actually works. | 42992169Item authenticity concern | Nov 11, 2025, 7:23 PM | ||
| 7/11 | I shop here for some categories, not others. | 19693036Order arrived damaged | Oct 19, 2025, 8:29 PM | ||
| 3/5 | More transparent product authenticity guarantees. | 77733813Foundation match help | Sep 19, 2025, 11:52 PM | ||
| 10/11 | Already referred three friends. They all love it too. | 06930604Discount code not working | Sep 7, 2025, 10:09 PM | ||
| 5/5 | Honestly the best customer service in beauty. Always feels personal. | 87271204Return after 30-day window | Sep 2, 2025, 2:39 PM |