Ova Purdy
hailee.lubowitz@yahoo.com
Showing 1 - 13 of 13
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 5/5 | Five stars. Marisol matched my undertone perfectly over a quick chat. | 54991603Wrong shade sent | Ova Purdy |  Julie Hodkiewicz | May 8, 2026, 4:47 AM |
| 7/11 | It's fine. Nothing makes me actively recommend it though. | 01407615Item authenticity concern | Ova Purdy |  Garth Dooley | Apr 6, 2026, 3:33 PM |
| 1/5 | Spent hours on chat over a week, never got a real answer. | 82161394BOPIS pickup not ready | Ova Purdy |  Kip Schroeder IV | Apr 4, 2026, 7:17 PM |
| 5/5 | Couldn't have been more helpful. Got an Elite member upgrade after one chat. | 19642246Foundation match help | Ova Purdy |  Darryl Jacobi | Mar 27, 2026, 9:40 AM |
| 4/5 | Mostly painless. Wish the BOPIS confirmation email had come faster. | 94084338App crashes at checkout | Ova Purdy |  Mr. Skyla Trantow | Mar 24, 2026, 12:24 PM |
| 4/11 | Customer service made me feel like I was being scammed for filing a return. | 83339533Address change after shipping | Ova Purdy |  Katrina Johns | Mar 7, 2026, 3:24 AM |
| 7/11 | It's fine. Nothing makes me actively recommend it though. | 54474138BOPIS pickup not ready | Ova Purdy |  Lily Raynor | Mar 6, 2026, 12:42 PM |
| 1/5 | Discount code didn't work, agent blamed me for entering it wrong. It was their typo. | 00043057Lost package follow-up | Ova Purdy |  Steve O'Conner | Dec 1, 2025, 5:52 AM |
| 5/5 | Quick, kind, and they actually solved my problem on the first message. | 25828420BOPIS order cancelled at store | Ova Purdy |  Mr. Cade Senger | Aug 30, 2025, 6:09 PM |
| 10/11 | Best in class. The app is genuinely beautiful and useful. | 07429139Store experience feedback | Ova Purdy |  Jacklyn Dare | Aug 26, 2025, 1:41 AM |
| 2/5 | Long wait, then the agent disconnected without resolving anything. | 97470647Item authenticity concern | Ova Purdy | Darryl Jacobi | Aug 7, 2025, 3:22 AM |
| 5/5 | Couldn't be happier. They threw in extra samples I'd been wanting to try. | 52725412Item authenticity concern | Ova Purdy | Katrina Johns | Jul 3, 2025, 5:17 PM |
| 3/5 | Decent enough. Wish there was a guided tour of the app. | 54455823Missing samples in order | Ova Purdy |  Kaela Friesen | May 30, 2025, 7:19 PM |