Ova Purdy
hailee.lubowitz@yahoo.com
Showing 1 - 50 of 50
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 11825378 | Pro discount enrollment | Solved | Normal | Ova Purdy | — |  Mr. Eliza Gerhold IV | influencerrefundbopis | 5h | ⊘Not fired | — | — | — | May 21, 2026 | - | |
| 77182562 | Shipping cost question | Solved | Normal | Ova Purdy | — |  Amely Pacocha | Chat | — | 1h | ○Sent, no reply | — | — | — | May 20, 2026 | - |
| 10503617 | BOPIS pickup not ready | Solved | Urgent | Ova Purdy | — |  Vilma Gusikowski | damagedsamplesshipping | 3h | ○Sent, no reply | — | — | — | May 16, 2026 | - | |
| 05553522 | Wholesale order question | Solved | Low | Ova Purdy | — | Vilma Gusikowski | samplesvip | 17h | ○Sent, no reply | — | — | — | May 9, 2026 | - | |
| 54991603 | Wrong shade sent | Solved | Urgent | Ova Purdy | — |  Julie Hodkiewicz | — | 2h | ●Responded | 5/5 | — | — | May 6, 2026 | - | |
| 68099678 | Lost package follow-up | Pending | Normal | Ova Purdy | — |  Ignatius Cummerata | Chat | shippinggift-card | - | —Skipped | — | — | — | Apr 30, 2026 | - |
| 79517636 | Insider tier issue | Solved | Low | Ova Purdy | — |  Leonard Waters-Howell | vip | 10h | ○Sent, no reply | — | — | — | Apr 28, 2026 | - | |
| 02348225 | Store experience feedback | Solved | High | Ova Purdy | — |  Lily Raynor | Phone | — | 4h | ○Sent, no reply | — | — | — | Apr 17, 2026 | - |
| 41122627 | App login problem | Solved | Normal | Ova Purdy | — |  Kip Schroeder IV | vipfragrance | 3h | ○Sent, no reply | — | — | — | Apr 14, 2026 | - | |
| 82161394 | BOPIS pickup not ready | Solved | High | Ova Purdy | — | Kip Schroeder IV | Chat | damagedvipshipping | 4h | ●Responded | 1/5 | — | — | Apr 4, 2026 | - |
| 01407615 | Item authenticity concern | Solved | High | Ova Purdy | — |  Garth Dooley | Phone | gift-cardbopisreturns | 2d 21h | ●Responded | 7/11 | — | — | Apr 3, 2026 | - |
| 19642246 | Foundation match help | Solved | Low | Ova Purdy | — |  Darryl Jacobi | shade-matchshipping | 6h | ●Responded | 5/5 | — | — | Mar 26, 2026 | - | |
| 94084338 | App crashes at checkout | Solved | Normal | Ova Purdy | — |  Mr. Skyla Trantow | Chat | returnsfragrancedamaged | 5h | ●Responded | 4/5 | — | — | Mar 23, 2026 | - |
| 76592201 | Lost package follow-up | Closed | Normal | Ova Purdy | — | Amely Pacocha | Chat | appshade-matchdamaged | 6h | ○Sent, no reply | — | — | — | Mar 14, 2026 | Mar 18, 2026 |
| 83339533 | Address change after shipping | Solved | Normal | Ova Purdy | — |  Katrina Johns | Phone | — | 1h | ●Responded | 4/11 | — | — | Mar 6, 2026 | - |
| 54474138 | BOPIS pickup not ready | Closed | Normal | Ova Purdy | — | Lily Raynor | — | 1d 1h | ●Responded | 7/11 | — | — | Mar 4, 2026 | Mar 8, 2026 | |
| 11259505 | BOPIS pickup not ready | Closed | Normal | Ova Purdy | — |  Miss Amber Hintz Sr. | Chat | app | 15h | ○Sent, no reply | — | — | — | Jan 31, 2026 | Feb 2, 2026 |
| 56948060 | Pro discount enrollment | Pending | Normal | Ova Purdy | — | Ignatius Cummerata | vipfragrancerefund | - | —Skipped | — | — | — | Jan 29, 2026 | - | |
| 56635714 | Restock alert for backorder | Solved | Normal | Ova Purdy | — |  Faith Hilll | refundwholesale | 4h | ○Sent, no reply | — | — | — | Jan 12, 2026 | - | |
| 01266928 | Price match request | Solved | Normal | Ova Purdy | — | Katrina Johns | fragrance | 4h | ○Sent, no reply | — | — | — | Dec 30, 2025 | - | |
| 41088930 | Discount code not working | Pending | Normal | Ova Purdy | — |  Steve O'Conner | Phone | — | - | —Skipped | — | — | — | Dec 24, 2025 | - |
| 63289076 | Refund not received | Solved | Normal | Ova Purdy | — | Darryl Jacobi | wholesalevip | 4h | ○Sent, no reply | — | — | — | Dec 22, 2025 | - | |
| 17194515 | App crashes at checkout | Open | Normal | Ova Purdy | — | Kip Schroeder IV | fragrance | - | —Skipped | — | — | — | Dec 7, 2025 | - | |
| 00043057 | Lost package follow-up | Solved | High | Ova Purdy | — | Steve O'Conner | shipping | 1d | ●Responded | 1/5 | — | — | Nov 29, 2025 | - | |
| 54740632 | Discount code not working | Closed | Low | Ova Purdy | — | Katrina Johns | wholesale | 4h | ○Sent, no reply | — | — | — | Nov 29, 2025 | Dec 5, 2025 | |
| 56898908 | Question about product ingredients | Pending | Normal | Ova Purdy | — | Vilma Gusikowski | — | - | —Skipped | — | — | — | Nov 26, 2025 | - | |
| 88109721 | Foundation match help | Solved | Low | Ova Purdy | — |  Jacklyn Dare | shippingbopisgift-card | 2h | ○Sent, no reply | — | — | — | Nov 22, 2025 | - | |
| 22919610 | Influencer code not working | Solved | High | Ova Purdy | — |  Kaela Friesen | Phone | damaged | 6h | ○Sent, no reply | — | — | — | Nov 4, 2025 | - |
| 59421706 | Pro discount enrollment | Solved | Normal | Ova Purdy | — | Jacklyn Dare | bopis | 2h | ○Sent, no reply | — | — | — | Oct 26, 2025 | - | |
| 54808949 | App crashes at checkout | Solved | Normal | Ova Purdy | — |  Chaz Renner | influencershippingreturns | 10h | ○Sent, no reply | — | — | — | Oct 25, 2025 | - | |
| 06964986 | Birthday gift not received | Solved | High | Ova Purdy | — |  Eula McKenzie | returnsloyalty | 1h | ⊘Not fired | — | — | — | Oct 21, 2025 | - | |
| 78020473 | Birthday gift not received | Closed | Normal | Ova Purdy | — | Julie Hodkiewicz | returns | 5h | ○Sent, no reply | — | — | — | Oct 6, 2025 | Oct 8, 2025 | |
| 81520800 | Loyalty points not posting | Closed | Low | Ova Purdy | — |  Mr. Lonie Hudson | Chat | — | 1h | ○Sent, no reply | — | — | — | Sep 23, 2025 | Sep 25, 2025 |
| 11156911 | Birthday gift not received | Closed | Urgent | Ova Purdy | — | Leonard Waters-Howell | shade-match | 4h | ⊘Not fired | — | — | — | Sep 8, 2025 | Sep 14, 2025 | |
| 25353302 | Lost package follow-up | Solved | Normal | Ova Purdy | — | Steve O'Conner | damaged | 5h | ○Sent, no reply | — | — | — | Sep 2, 2025 | - | |
| 70646143 | Missing items in shipment | Solved | High | Ova Purdy | — | Faith Hilll | Chat | — | 5h | ○Sent, no reply | — | — | — | Aug 30, 2025 | - |
| 25828420 | BOPIS order cancelled at store | Solved | Low | Ova Purdy | — |  Mr. Cade Senger | Phone | refundshade-match | 2h | ●Responded | 5/5 | — | — | Aug 29, 2025 | - |
| 09568066 | Allergic reaction concern | Solved | High | Ova Purdy | — |  Tommy Kuvalis | shade-matchshipping | 9h | ○Sent, no reply | — | — | — | Aug 27, 2025 | - | |
| 95653294 | Pro discount enrollment | Solved | Normal | Ova Purdy | — | Jacklyn Dare | — | 9h | ○Sent, no reply | — | — | — | Aug 27, 2025 | - | |
| 07429139 | Store experience feedback | Solved | Normal | Ova Purdy | — | Jacklyn Dare | bopis | 6h | ●Responded | 10/11 | — | — | Aug 25, 2025 | - | |
| 14033236 | Klarna / Afterpay split issue | Solved | Normal | Ova Purdy | — | Darryl Jacobi | Chat | shade-match | 4h | ○Sent, no reply | — | — | — | Aug 6, 2025 | - |
| 97470647 | Item authenticity concern | Solved | Normal | Ova Purdy | — | Darryl Jacobi | returnssamplesshade-match | 1d 19h | ●Responded | 2/5 | — | — | Aug 4, 2025 | - | |
| 96997710 | Shipping cost question | Closed | Normal | Ova Purdy | — | Mr. Lonie Hudson | app | 3h | ○Sent, no reply | — | — | — | Aug 1, 2025 | Aug 3, 2025 | |
| 19775199 | App crashes at checkout | Solved | Low | Ova Purdy | — | Leonard Waters-Howell | Phone | bopisapp | 19h | ⊘Not fired | — | — | — | Jul 31, 2025 | - |
| 13051338 | Wrong shade sent | Closed | Normal | Ova Purdy | — | Kip Schroeder IV | refund | 8h | ⊘Not fired | — | — | — | Jul 29, 2025 | Aug 3, 2025 | |
| 44492483 | Refund not received | Solved | Normal | Ova Purdy | — | Mr. Cade Senger | Chat | shade-matchgift-card | 5h | ○Sent, no reply | — | — | — | Jul 23, 2025 | - |
| 94696038 | Item authenticity concern | Closed | Normal | Ova Purdy | — | Mr. Eliza Gerhold IV | Chat | bopis | 2d 16h | ○Sent, no reply | — | — | — | Jul 23, 2025 | Aug 2, 2025 |
| 11164063 | Pro discount enrollment | Pending | Urgent | Ova Purdy | — | Mr. Lonie Hudson | — | - | —Skipped | — | — | — | Jul 2, 2025 | - | |
| 52725412 | Item authenticity concern | Solved | Normal | Ova Purdy | — | Katrina Johns | wholesaledamaged | 19h | ●Responded | 5/5 | — | — | Jul 1, 2025 | - | |
| 00063761 | Store experience feedback | Pending | High | Ova Purdy | — | Vilma Gusikowski | Chat | returns | - | —Skipped | — | — | — | Jun 14, 2025 | - |