Wilbert Lang
Coastal Spas & Wellness·eddie_jacobson-baumbach48@coastalspas.com
Showing 1 - 14 of 14
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 5/5 | Mailed me a replacement powder after mine arrived broken. Quick and gracious. | 11484079Order arrived damaged | Wilbert Lang |  Ignatius Cummerata | May 8, 2026, 9:38 PM |
| 1/11 | Pricing has crept up and the value isn't there anymore. | 55494062Cancel subscription / Auto-replenish | Wilbert Lang |  Julie Hodkiewicz | Apr 6, 2026, 6:06 PM |
| 9/11 | Recommend to anyone who'll listen. Best loyalty program in the space. | 22382655Address change after shipping | Wilbert Lang |  Leonard Waters-Howell | Mar 28, 2026, 1:39 PM |
| 2/5 | Didn't honor the price match. Felt nickel-and-dimed. | 97880898Allergic reaction concern | Wilbert Lang |  Garth Dooley | Feb 26, 2026, 1:16 PM |
| 4/11 | Stock-outs are constant. Recommending Bloom feels risky now. | 91925999Loyalty points not posting | Wilbert Lang |  Miss Amber Hintz Sr. | Feb 18, 2026, 9:01 AM |
| 2/5 | Wrong shade sent twice. Their solution was to wait for another shipment. | 74070315Store experience feedback | Wilbert Lang |  Kaela Friesen | Feb 4, 2026, 12:24 PM |
| 9/11 | I tell everyone — Bloom is doing beauty retail right. | 84678610Discount code not working | Wilbert Lang |  Mr. Cade Senger | Jan 24, 2026, 3:09 AM |
| 4/5 | Got my issue handled. Slightly long wait but the agent more than made up for it. | 61177406Store experience feedback | Wilbert Lang | Julie Hodkiewicz | Dec 12, 2025, 4:49 AM |
| 3/5 | Better in-store / online inventory sync. | 82183733Missing items in shipment | Wilbert Lang | Julie Hodkiewicz | Oct 11, 2025, 3:26 AM |
| 5/5 | Loved the personalized note in my order. Small touch, big impact. | 80694843Wholesale order question | Wilbert Lang | Kaela Friesen | Sep 5, 2025, 8:19 PM |
| 5/5 | Sara helped me build a gift bundle for my mom's birthday. So sweet. | 24370486App login problem | Wilbert Lang |  Kip Schroeder IV | Jun 21, 2025, 5:01 AM |
| 9/11 | Tell everyone I know to shop here. Best beauty retailer, hands down. | 98449138Pro discount enrollment | Wilbert Lang |  Faith Hilll | Jun 8, 2025, 11:09 AM |
| 10/11 | Bloom is my go-to for skincare. Wouldn't shop anywhere else. | 14184519Return after 30-day window | Wilbert Lang |  Amely Pacocha | Jun 3, 2025, 11:03 AM |
| 10/11 | Big fan. Their customer service has saved me more than once. | 75339435Question about product ingredients | Wilbert Lang | Faith Hilll | May 25, 2025, 6:25 PM |