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CustomersLionel Walsh

Lionel Walsh

minnie37@gmail.com
Tickets34Responses10
Showing 1 - 10 of 10
Rating
Comment
Ticket
Customer
Team member
Responded
5/5Amazing service! Sara helped me find the perfect foundation match over chat.55081877Return after 30-day windowLionel WalshAmely PacochaApr 5, 2026, 11:17 AM
3/5Got my points back but the agent forgot to ship the replacement.49522857Wrong shade sentLionel WalshLily RaynorFeb 6, 2026, 2:13 AM
4/5Generally happy. The fragrance sample they sent wasn't what I picked but close enough.56963653App crashes at checkoutLionel WalshGarth DooleyFeb 1, 2026, 6:46 PM
4/5Order arrived fine, agent was helpful when one product was missing.53293648Missing samples in orderLionel WalshLily RaynorJan 11, 2026, 4:23 AM
2/5Long wait, then the agent disconnected without resolving anything.92397313Influencer code not workingLionel WalshGarth DooleyOct 11, 2025, 10:12 PM
5/5Amazing service! Sara helped me find the perfect foundation match over chat.23011342Order arrived damagedLionel WalshKaela FriesenOct 8, 2025, 5:23 AM
4/5Generally happy. The fragrance sample they sent wasn't what I picked but close enough.85820443Address change after shippingLionel WalshMiss Amber Hintz Sr.Sep 26, 2025, 5:04 AM
3/5Fine. The agent was friendly but seemed unsure of the answer.01480181Wholesale order questionLionel WalshKatrina JohnsAug 28, 2025, 11:32 AM
9/11Best omnichannel experience in beauty. Stores, app, and online all sync seamlessly.20017858Shipping cost questionLionel WalshYazmin JastAug 4, 2025, 11:16 AM
2/5App keeps crashing at checkout and support just told me to clear the cache. That doesn't help.62990454Question about product ingredientsLionel WalshJacklyn DareJul 3, 2025, 4:24 PM
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Properties

Customer
Name
Lionel Walsh
Email
minnie37@gmail.com
Loyalty tier
Insider
Company
—
Skin type
sensitive
Loyalty points
13,946
Lifetime spend
9,507
Last purchase
Apr 5, 2026
Skin tone
light-medium
Foundation shade
41W
Skin concerns
dark-circles
Allergies / restrictions
—
Favorite brands
—
YTD spend
297
App installed
Yes
App last opened
Apr 30, 2026
Email subscribed
No
Marketing segment
new-customer
Last purchase amount
120
Total orders
2
Preferred category
makeup
Tickets
Tickets
34
Last seen
May 12, 2026
Responses
Avg rating
4.10