Lessie Wolff
delia.hills@yahoo.com
Showing 1 - 12 of 12
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 3/5 | Got there. Took a full week which was longer than I'd expect for a missing item. | 36496067Loyalty points not posting | Lessie Wolff |  Amely Pacocha | May 6, 2026, 1:45 PM |
| 2/5 | Had to explain the same problem to four agents over two weeks. | 42918103Insider tier issue | Lessie Wolff |  Yazmin Jast | Feb 14, 2026, 10:22 PM |
| 3/5 | Issue resolved. Process felt clunky on their end. | 62807615Wrong shade sent | Lessie Wolff |  Tommy Kuvalis | Feb 4, 2026, 7:18 PM |
| 10/11 | The Elite tier perks are worth every dollar of lifetime spend. | 08311490Item authenticity concern | Lessie Wolff |  Mr. Cade Senger | Dec 10, 2025, 11:27 AM |
| 3/5 | Took two chats to get the issue solved. Each agent gave me different info. | 17582739Question about product ingredients | Lessie Wolff | Yazmin Jast | Dec 3, 2025, 3:09 PM |
| 5/5 | They reshipped my order overnight after the package was lost. Top tier. | 73188255Foundation match help | Lessie Wolff |  Jacklyn Dare | Oct 12, 2025, 1:47 AM |
| 2/5 | Wrong shade sent twice. Their solution was to wait for another shipment. | 42545393App login problem | Lessie Wolff | Tommy Kuvalis | Sep 24, 2025, 7:23 PM |
| 5/5 | Loved that they followed up two days later to make sure the replacement arrived. | 71427185Address change after shipping | Lessie Wolff | Jacklyn Dare | Aug 23, 2025, 5:37 AM |
| 3/5 | Solved the problem after I had to repeat my issue twice. | 05218848Where is my order? | Lessie Wolff |  Garth Dooley | Aug 14, 2025, 12:10 AM |
| 1/5 | Three weeks, four agents, still no refund. | 62170030Pro discount enrollment | Lessie Wolff |  Kip Schroeder IV | Jul 22, 2025, 3:41 AM |
| 5/5 | Couldn't be happier. They threw in extra samples I'd been wanting to try. | 03431851Lost package follow-up | Lessie Wolff |  Faith Hilll | Jun 1, 2025, 11:27 AM |
| 5/5 | BOPIS pickup at the store was so smooth, in and out in under a minute. | 21195037Missing samples in order | Lessie Wolff | Tommy Kuvalis | May 31, 2025, 3:40 PM |