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CustomersLessie Wolff

Lessie Wolff

delia.hills@yahoo.com
Tickets41Responses12
Showing 1 - 41 of 41
External ID
Subject
Status
Priority
Customer
Company
Assigned to
Channel
Tags
Resolution
Survey state
Response
QA
Signals
Created
Closed
36496067Loyalty points not postingSolvedUrgentLessie Wolff—Amely PacochaEmail
damaged
13h●Responded3/5——May 4, 2026-
06237180Wholesale order questionSolvedUrgentLessie Wolff—Mr. Skyla TrantowEmail
gift-cardsamplesvip
7h○Sent, no reply———Apr 4, 2026-
92251790Wholesale order questionOpenNormalLessie Wolff—Mr. Eliza Gerhold IVChat
app
-—Skipped———Mar 30, 2026-
85742169Question about product ingredientsClosedNormalLessie Wolff—Oscar O'HaraEmail
shade-matchrefund
4h○Sent, no reply———Mar 22, 2026Mar 26, 2026
64034112App login problemClosedNormalLessie Wolff—Darryl JacobiPhone—9h○Sent, no reply———Feb 23, 2026Mar 2, 2026
17508301App crashes at checkoutClosedNormalLessie Wolff—Mr. Eliza Gerhold IVEmail—1d○Sent, no reply———Feb 13, 2026Feb 17, 2026
42918103Insider tier issueSolvedNormalLessie Wolff—Yazmin JastEmail
loyalty
1d 14h●Responded2/5——Feb 11, 2026-
88157712Klarna / Afterpay split issuePendingNormalLessie Wolff—Yazmin JastEmail
loyalty
-—Skipped———Feb 9, 2026-
62807615Wrong shade sentClosedNormalLessie Wolff—Tommy KuvalisChat
bopissampleswholesale
4h●Responded3/5——Feb 3, 2026Feb 4, 2026
23392796Return after 30-day windowPendingHighLessie Wolff—Leonard Waters-HowellChat—-—Skipped———Jan 26, 2026-
94021866Cancel subscription / Auto-replenishSolvedNormalLessie Wolff—Yazmin JastEmail—2h○Sent, no reply———Jan 19, 2026-
62232926Refund not receivedClosedNormalLessie Wolff—Mr. Cade SengerEmail—5d 14h○Sent, no reply———Dec 30, 2025Jan 6, 2026
88527523Cancel subscription / Auto-replenishSolvedNormalLessie Wolff—Lily RaynorChat—6h○Sent, no reply———Dec 25, 2025-
08311490Item authenticity concernSolvedNormalLessie Wolff—Mr. Cade SengerEmail
samplesshade-matchvip
4h●Responded10/11——Dec 9, 2025-
17582739Question about product ingredientsClosedNormalLessie Wolff—Yazmin JastEmail—4d 1h●Responded3/5——Nov 28, 2025Dec 4, 2025
44116420Price match requestSolvedNormalLessie Wolff—Mr. Cade SengerEmail
gift-cardreturns
1d 20h○Sent, no reply———Nov 28, 2025-
15553363Missing samples in orderClosedLowLessie Wolff—Yazmin JastEmail—2h⊘Not fired———Nov 23, 2025Nov 25, 2025
99950219Wholesale order questionPendingNormalLessie Wolff—Chaz RennerEmail—-—Skipped———Nov 14, 2025-
73012755Question about product ingredientsOpenNormalLessie Wolff—Darryl JacobiEmail
apprefund
-—Skipped———Nov 12, 2025-
98524471Discount code not workingSolvedNormalLessie Wolff—Faith HilllPhone
returnsshade-match
14h○Sent, no reply———Nov 12, 2025-
71535836Allergic reaction concernSolvedHighLessie Wolff—Tommy KuvalisChat
app
6h○Sent, no reply———Nov 4, 2025-
95924119Allergic reaction concernSolvedHighLessie Wolff—Leonard Waters-HowellChat—4d 23h○Sent, no reply———Nov 4, 2025-
08557534Refund not receivedClosedHighLessie Wolff—Ignatius CummerataChat
bopis
19h⊘Not fired———Oct 16, 2025Oct 23, 2025
73188255Foundation match helpSolvedLowLessie Wolff—Jacklyn DareEmail—20h●Responded5/5——Oct 9, 2025-
42545393App login problemSolvedNormalLessie Wolff—Tommy KuvalisEmail
viprefundloyalty
3h●Responded2/5——Sep 23, 2025-
57508091Order arrived damagedSolvedNormalLessie Wolff—Lily RaynorEmail
loyaltyrefundshade-match
12h○Sent, no reply———Sep 23, 2025-
69156868Foundation match helpClosedNormalLessie Wolff—Kip Schroeder IVChat
samplesrefundbopis
4h○Sent, no reply———Sep 22, 2025Sep 28, 2025
80013074Item authenticity concernClosedNormalLessie Wolff—Yazmin JastEmail—4h○Sent, no reply———Sep 12, 2025Sep 14, 2025
72664901Loyalty points not postingSolvedUrgentLessie Wolff—Julie HodkiewiczEmail—9d 11h○Sent, no reply———Aug 29, 2025-
90825588Where is my order?SolvedNormalLessie Wolff—Tommy KuvalisChat
wholesaledamagedbopis
6h○Sent, no reply———Aug 29, 2025-
71427185Address change after shippingSolvedNormalLessie Wolff—Jacklyn DareEmail
returns
6h●Responded5/5——Aug 21, 2025-
05218848Where is my order?SolvedHighLessie Wolff—Garth DooleyChat
gift-cardreturns
13h●Responded3/5——Aug 11, 2025-
62170030Pro discount enrollmentSolvedHighLessie Wolff—Kip Schroeder IVEmail
vip
2d 11h●Responded1/5——Jul 18, 2025-
78945408Return after 30-day windowClosedUrgentLessie Wolff—Tommy KuvalisEmail
loyaltyinfluencersamples
1h○Sent, no reply———Jul 1, 2025Jul 4, 2025
57287749Allergic reaction concernClosedNormalLessie Wolff—Vilma GusikowskiPhone
app
3h○Sent, no reply———Jun 27, 2025Jul 2, 2025
76950978Loyalty points not postingSolvedHighLessie Wolff—Julie HodkiewiczEmail—6h⊘Not fired———Jun 26, 2025-
79504113Where is my order?SolvedHighLessie Wolff—Miss Amber Hintz Sr.Chat
fragranceappwholesale
20h○Sent, no reply———Jun 17, 2025-
80621267Missing items in shipmentSolvedNormalLessie Wolff—Ignatius CummerataChat
influencerwholesale
4h○Sent, no reply———May 31, 2025-
21195037Missing samples in orderSolvedNormalLessie Wolff—Tommy KuvalisEmail
shade-matchrefundgift-card
5h●Responded5/5——May 30, 2025-
03431851Lost package follow-upSolvedUrgentLessie Wolff—Faith HilllChat
shade-match
2h●Responded5/5——May 30, 2025-
43711815Price match requestClosedHighLessie Wolff—Amely PacochaEmail
wholesaleloyaltyreturns
3h○Sent, no reply———May 28, 2025May 29, 2025
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Properties

Customer
Name
Lessie Wolff
Email
delia.hills@yahoo.com
Loyalty tier
Gold
Company
—
Skin type
oily
Loyalty points
10,511
Lifetime spend
310
Last purchase
Feb 26, 2026
Skin tone
tan
Foundation shade
56C
Skin concerns
fine-lines, dullness
Allergies / restrictions
nut-allergy, nickel-allergy
Favorite brands
Chanel, Rare Beauty, Charlotte Tilbury, Tatcha
YTD spend
—
App installed
No
App last opened
Apr 16, 2026
Email subscribed
—
Marketing segment
advocate
Last purchase amount
120
Total orders
9
Preferred category
tools
Tickets
Tickets
41
Last seen
May 4, 2026
Responses
Avg rating
3.92