Lessie Wolff
delia.hills@yahoo.com
Showing 1 - 41 of 41
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 36496067 | Loyalty points not posting | Solved | Urgent | — | damaged | 13h | ●Responded | 3/5 | — | — | May 4, 2026 | - | |||
| 06237180 | Wholesale order question | Solved | Urgent | — | gift-cardsamplesvip | 7h | ○Sent, no reply | — | — | — | Apr 4, 2026 | - | |||
| 92251790 | Wholesale order question | Open | Normal | — | Chat | app | - | —Skipped | — | — | — | Mar 30, 2026 | - | ||
| 85742169 | Question about product ingredients | Closed | Normal | — | shade-matchrefund | 4h | ○Sent, no reply | — | — | — | Mar 22, 2026 | Mar 26, 2026 | |||
| 64034112 | App login problem | Closed | Normal | — | Phone | — | 9h | ○Sent, no reply | — | — | — | Feb 23, 2026 | Mar 2, 2026 | ||
| 17508301 | App crashes at checkout | Closed | Normal | — | — | 1d | ○Sent, no reply | — | — | — | Feb 13, 2026 | Feb 17, 2026 | |||
| 42918103 | Insider tier issue | Solved | Normal | — | loyalty | 1d 14h | ●Responded | 2/5 | — | — | Feb 11, 2026 | - | |||
| 88157712 | Klarna / Afterpay split issue | Pending | Normal | — | loyalty | - | —Skipped | — | — | — | Feb 9, 2026 | - | |||
| 62807615 | Wrong shade sent | Closed | Normal | — | Chat | bopissampleswholesale | 4h | ●Responded | 3/5 | — | — | Feb 3, 2026 | Feb 4, 2026 | ||
| 23392796 | Return after 30-day window | Pending | High | — | Chat | — | - | —Skipped | — | — | — | Jan 26, 2026 | - | ||
| 94021866 | Cancel subscription / Auto-replenish | Solved | Normal | — | — | 2h | ○Sent, no reply | — | — | — | Jan 19, 2026 | - | |||
| 62232926 | Refund not received | Closed | Normal | — | — | 5d 14h | ○Sent, no reply | — | — | — | Dec 30, 2025 | Jan 6, 2026 | |||
| 88527523 | Cancel subscription / Auto-replenish | Solved | Normal | — | Chat | — | 6h | ○Sent, no reply | — | — | — | Dec 25, 2025 | - | ||
| 08311490 | Item authenticity concern | Solved | Normal | — | samplesshade-matchvip | 4h | ●Responded | 10/11 | — | — | Dec 9, 2025 | - | |||
| 17582739 | Question about product ingredients | Closed | Normal | — | — | 4d 1h | ●Responded | 3/5 | — | — | Nov 28, 2025 | Dec 4, 2025 | |||
| 44116420 | Price match request | Solved | Normal | — | gift-cardreturns | 1d 20h | ○Sent, no reply | — | — | — | Nov 28, 2025 | - | |||
| 15553363 | Missing samples in order | Closed | Low | — | — | 2h | ⊘Not fired | — | — | — | Nov 23, 2025 | Nov 25, 2025 | |||
| 99950219 | Wholesale order question | Pending | Normal | — | — | - | —Skipped | — | — | — | Nov 14, 2025 | - | |||
| 73012755 | Question about product ingredients | Open | Normal | — | apprefund | - | —Skipped | — | — | — | Nov 12, 2025 | - | |||
| 98524471 | Discount code not working | Solved | Normal | — | Phone | returnsshade-match | 14h | ○Sent, no reply | — | — | — | Nov 12, 2025 | - | ||
| 71535836 | Allergic reaction concern | Solved | High | — | Chat | app | 6h | ○Sent, no reply | — | — | — | Nov 4, 2025 | - | ||
| 95924119 | Allergic reaction concern | Solved | High | — | Chat | — | 4d 23h | ○Sent, no reply | — | — | — | Nov 4, 2025 | - | ||
| 08557534 | Refund not received | Closed | High | — | Chat | bopis | 19h | ⊘Not fired | — | — | — | Oct 16, 2025 | Oct 23, 2025 | ||
| 73188255 | Foundation match help | Solved | Low | — | — | 20h | ●Responded | 5/5 | — | — | Oct 9, 2025 | - | |||
| 42545393 | App login problem | Solved | Normal | — | viprefundloyalty | 3h | ●Responded | 2/5 | — | — | Sep 23, 2025 | - | |||
| 57508091 | Order arrived damaged | Solved | Normal | — | loyaltyrefundshade-match | 12h | ○Sent, no reply | — | — | — | Sep 23, 2025 | - | |||
| 69156868 | Foundation match help | Closed | Normal | — | Chat | samplesrefundbopis | 4h | ○Sent, no reply | — | — | — | Sep 22, 2025 | Sep 28, 2025 | ||
| 80013074 | Item authenticity concern | Closed | Normal | — | — | 4h | ○Sent, no reply | — | — | — | Sep 12, 2025 | Sep 14, 2025 | |||
| 72664901 | Loyalty points not posting | Solved | Urgent | — | — | 9d 11h | ○Sent, no reply | — | — | — | Aug 29, 2025 | - | |||
| 90825588 | Where is my order? | Solved | Normal | — | Chat | wholesaledamagedbopis | 6h | ○Sent, no reply | — | — | — | Aug 29, 2025 | - | ||
| 71427185 | Address change after shipping | Solved | Normal | — | returns | 6h | ●Responded | 5/5 | — | — | Aug 21, 2025 | - | |||
| 05218848 | Where is my order? | Solved | High | — | Chat | gift-cardreturns | 13h | ●Responded | 3/5 | — | — | Aug 11, 2025 | - | ||
| 62170030 | Pro discount enrollment | Solved | High | — | vip | 2d 11h | ●Responded | 1/5 | — | — | Jul 18, 2025 | - | |||
| 78945408 | Return after 30-day window | Closed | Urgent | — | loyaltyinfluencersamples | 1h | ○Sent, no reply | — | — | — | Jul 1, 2025 | Jul 4, 2025 | |||
| 57287749 | Allergic reaction concern | Closed | Normal | — | Phone | app | 3h | ○Sent, no reply | — | — | — | Jun 27, 2025 | Jul 2, 2025 | ||
| 76950978 | Loyalty points not posting | Solved | High | — | — | 6h | ⊘Not fired | — | — | — | Jun 26, 2025 | - | |||
| 79504113 | Where is my order? | Solved | High | — | Chat | fragranceappwholesale | 20h | ○Sent, no reply | — | — | — | Jun 17, 2025 | - | ||
| 80621267 | Missing items in shipment | Solved | Normal | — | Chat | influencerwholesale | 4h | ○Sent, no reply | — | — | — | May 31, 2025 | - | ||
| 21195037 | Missing samples in order | Solved | Normal | — | shade-matchrefundgift-card | 5h | ●Responded | 5/5 | — | — | May 30, 2025 | - | |||
| 03431851 | Lost package follow-up | Solved | Urgent | — | Chat | shade-match | 2h | ●Responded | 5/5 | — | — | May 30, 2025 | - | ||
| 43711815 | Price match request | Closed | High | — | wholesaleloyaltyreturns | 3h | ○Sent, no reply | — | — | — | May 28, 2025 | May 29, 2025 |