Ginger Schneider
devante_stiedemann84@gmail.com
Showing 1 - 10 of 10
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 3/5 | Solved the problem after I had to repeat my issue twice. | 89012383Loyalty points not posting | Ginger Schneider |  Kaela Friesen | May 4, 2026, 11:01 PM |
| 5/5 | Returned three items past the window and they made an exception. Lifelong customer. | 54118113App login problem | Ginger Schneider |  Dr. Mandy McLaughlin | Mar 26, 2026, 4:01 AM |
| 4/5 | Resolved my question, just wish the app hadn't logged me out twice during the chat. | 23546447Foundation match help | Ginger Schneider | Kaela Friesen | Feb 15, 2026, 11:45 AM |
| 2/5 | Eventually got there but I had to push hard. Way too much effort. | 28053318Refund not received | Ginger Schneider |  Mr. Lonie Hudson | Dec 17, 2025, 6:17 PM |
| 5/5 | Improve the in-store digital experience. | 05534922Insider tier issue | Ginger Schneider | Kaela Friesen | Dec 17, 2025, 5:09 AM |
| 5/5 | Resolved the discount code issue and added bonus points for the trouble. 10/10. | 98622551Pro discount enrollment | Ginger Schneider |  Oscar O'Hara | Oct 24, 2025, 7:40 AM |
| 5/5 | Lightning fast response, fixed my Insider points balance in one message. | 31552615Item authenticity concern | Ginger Schneider |  Mr. Eliza Gerhold IV | Oct 5, 2025, 8:20 PM |
| 5/5 | Best welcome experience I've had from any beauty brand. | 64240028Price match request | Ginger Schneider |  Faith Hilll | Sep 13, 2025, 1:41 PM |
| 3/5 | It was fine. Took longer than it should have but eventually got my refund. | 65924880Foundation match help | Ginger Schneider |  Garth Dooley | Sep 8, 2025, 12:07 AM |
| 3/5 | Loyalty program for non-Insiders too. | 57088788Store experience feedback | Ginger Schneider |  Julie Hodkiewicz | Jun 11, 2025, 12:59 PM |