Ginger Schneider
devante_stiedemann84@gmail.com
Showing 1 - 41 of 41
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 59018005 | Order arrived damaged | Solved | Normal | Ginger Schneider | — |  Yazmin Jast | — | 2h | ○Sent, no reply | — | — | — | Apr 30, 2026 | - | |
| 89012383 | Loyalty points not posting | Solved | High | Ginger Schneider | — |  Kaela Friesen | — | 7d | ●Responded | 3/5 | — | — | Apr 27, 2026 | - | |
| 20054074 | Influencer code not working | Closed | High | Ginger Schneider | — | Yazmin Jast | wholesale | 1h | ○Sent, no reply | — | — | — | Apr 25, 2026 | Apr 30, 2026 | |
| 69473017 | App crashes at checkout | Solved | Normal | Ginger Schneider | — |  Ignatius Cummerata | — | 5d 1h | ⊘Not fired | — | — | — | Apr 23, 2026 | - | |
| 20894580 | Restock alert for backorder | Closed | Low | Ginger Schneider | — |  Jacklyn Dare | — | 21h | ○Sent, no reply | — | — | — | Apr 3, 2026 | Apr 6, 2026 | |
| 79675797 | Gift card balance question | Solved | Normal | Ginger Schneider | — | Ignatius Cummerata | Phone | shippingfragrancereturns | 7h | ○Sent, no reply | — | — | — | Mar 30, 2026 | - |
| 54118113 | App login problem | Solved | Normal | Ginger Schneider | — |  Dr. Mandy McLaughlin | bopis | 6h | ●Responded | 5/5 | — | — | Mar 24, 2026 | - | |
| 18339989 | App crashes at checkout | Solved | High | Ginger Schneider | — | Dr. Mandy McLaughlin | Chat | damaged | 5h | ○Sent, no reply | — | — | — | Mar 20, 2026 | - |
| 50507747 | Shipping cost question | Solved | Normal | Ginger Schneider | — |  Faith Hilll | — | 23h | ○Sent, no reply | — | — | — | Mar 16, 2026 | - | |
| 24983652 | Birthday gift not received | Closed | High | Ginger Schneider | — |  Vilma Gusikowski | Chat | — | 3h | ⊘Not fired | — | — | — | Mar 8, 2026 | Mar 15, 2026 |
| 75809951 | Refund not received | Solved | Urgent | Ginger Schneider | — |  Eula McKenzie | returnsshippingloyalty | 13h | ○Sent, no reply | — | — | — | Mar 3, 2026 | - | |
| 26584535 | Loyalty points not posting | Solved | High | Ginger Schneider | — |  Chaz Renner | influencerwholesaleapp | 1h | ○Sent, no reply | — | — | — | Feb 28, 2026 | - | |
| 00408950 | Birthday gift not received | Solved | High | Ginger Schneider | — |  Lily Raynor | Chat | — | 9h | ○Sent, no reply | — | — | — | Feb 26, 2026 | - |
| 23546447 | Foundation match help | Closed | Low | Ginger Schneider | — | Kaela Friesen | — | 1d 10h | ●Responded | 4/5 | — | — | Feb 13, 2026 | Feb 21, 2026 | |
| 43946421 | Where is my order? | Solved | Normal | Ginger Schneider | — | Lily Raynor | Social | — | 21h | ⊘Not fired | — | — | — | Feb 12, 2026 | - |
| 99929996 | Item authenticity concern | Solved | Normal | Ginger Schneider | — | Lily Raynor | Chat | conversation-mockuployaltygift-card | 2d 18h | ○Sent, no reply | — | 75 | Jan 2, 2026 | - | |
| 28053318 | Refund not received | Solved | Normal | Ginger Schneider | — |  Mr. Lonie Hudson | damaged | 15h | ●Responded | 2/5 | — | — | Dec 15, 2025 | - | |
| 05534922 | Insider tier issue | Solved | Normal | Ginger Schneider | — | Kaela Friesen | Phone | — | 6h | ●Responded | 5/5 | — | — | Dec 15, 2025 | - |
| 77237028 | Address change after shipping | Open | Normal | Ginger Schneider | — |  Leonard Waters-Howell | influencershipping | - | —Skipped | — | — | — | Dec 8, 2025 | - | |
| 47657936 | Foundation match help | Solved | Normal | Ginger Schneider | — | Jacklyn Dare | Chat | loyaltysamplesgift-card | 5h | ○Sent, no reply | — | — | — | Nov 21, 2025 | - |
| 99144222 | Wrong shade sent | Closed | Normal | Ginger Schneider | — | Jacklyn Dare | Phone | returnsinfluencer | 2d 14h | ⊘Not fired | — | — | — | Nov 14, 2025 | Nov 24, 2025 |
| 89155011 | Cancel order request | Solved | Normal | Ginger Schneider | — |  Katrina Johns | Chat | wholesale | 3d | ○Sent, no reply | — | — | — | Oct 30, 2025 | - |
| 98622551 | Pro discount enrollment | Solved | Normal | Ginger Schneider | — |  Oscar O'Hara | gift-cardshade-matchrefund | 8h | ●Responded | 5/5 | — | — | Oct 23, 2025 | - | |
| 63472934 | App login problem | Solved | Normal | Ginger Schneider | — |  Mr. Eliza Gerhold IV | Phone | bopis | 12h | ○Sent, no reply | — | — | — | Oct 13, 2025 | - |
| 05327079 | Discount code not working | Solved | Normal | Ginger Schneider | — | Vilma Gusikowski | Chat | — | 11h | ○Sent, no reply | — | — | — | Oct 3, 2025 | - |
| 31552615 | Item authenticity concern | Solved | Normal | Ginger Schneider | — | Mr. Eliza Gerhold IV | Chat | gift-cardappvip | 19h | ●Responded | 5/5 | — | — | Oct 3, 2025 | - |
| 98033991 | Wholesale order question | Solved | High | Ginger Schneider | — |  Amely Pacocha | Chat | refunddamagedwholesale | 13h | ○Sent, no reply | — | — | — | Sep 25, 2025 | - |
| 93286252 | Lost package follow-up | Open | Low | Ginger Schneider | — |  Steve O'Conner | Chat | influencerfragrance | - | —Skipped | — | — | — | Sep 15, 2025 | - |
| 64240028 | Price match request | Closed | Urgent | Ginger Schneider | — | Faith Hilll | gift-cardwholesalerefund | 4h | ●Responded | 5/5 | — | — | Sep 12, 2025 | Sep 15, 2025 | |
| 05313401 | Foundation match help | Closed | Low | Ginger Schneider | — |  Garth Dooley | Chat | — | 1d | ○Sent, no reply | — | — | — | Sep 9, 2025 | Sep 13, 2025 |
| 50133776 | Insider tier issue | Solved | Normal | Ginger Schneider | — | Dr. Mandy McLaughlin | shippingappreturns | 5h | ○Sent, no reply | — | — | — | Sep 5, 2025 | - | |
| 65924880 | Foundation match help | Solved | High | Ginger Schneider | — | Garth Dooley | — | 1d 22h | ●Responded | 3/5 | — | — | Sep 4, 2025 | - | |
| 40734725 | Influencer code not working | Closed | Low | Ginger Schneider | — | Ignatius Cummerata | gift-card | 2h | ○Sent, no reply | — | — | — | Aug 20, 2025 | Aug 22, 2025 | |
| 60584107 | Allergic reaction concern | Solved | Normal | Ginger Schneider | — | Vilma Gusikowski | shade-matchloyaltyvip | 18h | ⊘Not fired | — | — | — | Aug 11, 2025 | - | |
| 94384748 | Wholesale order question | Solved | Normal | Ginger Schneider | — | Jacklyn Dare | samplesdamagedloyalty | 3h | ○Sent, no reply | — | — | — | Aug 6, 2025 | - | |
| 72313315 | Shipping cost question | Open | Normal | Ginger Schneider | — | Ignatius Cummerata | — | - | —Skipped | — | — | — | Jul 12, 2025 | - | |
| 92812203 | Price match request | Closed | Normal | Ginger Schneider | — | Amely Pacocha | vipwholesale | 1h | ○Sent, no reply | — | — | — | Jun 27, 2025 | Jun 28, 2025 | |
| 89838991 | Lost package follow-up | Pending | High | Ginger Schneider | — | Chaz Renner | influencer | - | —Skipped | — | — | — | Jun 21, 2025 | - | |
| 74403883 | Cancel subscription / Auto-replenish | Solved | Normal | Ginger Schneider | — | Oscar O'Hara | shade-matchsamples | 1h | ○Sent, no reply | — | — | — | Jun 19, 2025 | - | |
| 57088788 | Store experience feedback | Closed | Normal | Ginger Schneider | — |  Julie Hodkiewicz | influencerloyaltydamaged | 13h | ●Responded | 3/5 | — | — | Jun 10, 2025 | Jun 17, 2025 | |
| 28647634 | Where is my order? | Open | Normal | Ginger Schneider | — | Jacklyn Dare | Chat | returns | - | —Skipped | — | — | — | Jun 9, 2025 | - |