Elsa Boyle
ellsworth_reilly70@hotmail.com
Showing 1 - 16 of 16
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 4/5 | Helpful team, the agent was kind. Wish the BOPIS pickup had been ready when promised. | 12750643Refund not received | Elsa Boyle |  Yazmin Jast | Apr 24, 2026, 5:38 AM |
| 9/11 | Their personalization is unreal. Like having a personal Beauty Advisor. | 95187267Allergic reaction concern | Elsa Boyle |  Faith Hilll | Apr 19, 2026, 3:50 AM |
| 5/5 | Amazing service! Sara helped me find the perfect foundation match over chat. | 70359010Foundation match help | Elsa Boyle |  Vilma Gusikowski | Apr 8, 2026, 1:47 PM |
| 4/11 | Lost loyalty points in a migration. Never got them back. Done. | 51075229App login problem | Elsa Boyle |  Mr. Lonie Hudson | Mar 7, 2026, 7:55 PM |
| 4/5 | Good service. Wish I'd been told upfront that my shade was on backorder. | 84381331Cancel order request | Elsa Boyle |  Mr. Skyla Trantow | Feb 9, 2026, 6:04 PM |
| 1/5 | App charged me for an order that never shipped and support won't help. | 99824972Order arrived damaged | Elsa Boyle |  Chaz Renner | Jan 2, 2026, 2:32 AM |
| 4/5 | Good experience. The Beauty Advisor was knowledgeable but I had to wait 10 minutes. | 91768929Store experience feedback | Elsa Boyle |  Darryl Jacobi | Dec 21, 2025, 4:30 AM |
| 3/5 | Mid. Got the refund eventually but it took 10 days instead of the 3 they promised. | 59649950BOPIS pickup not ready | Elsa Boyle |  Kip Schroeder IV | Nov 30, 2025, 11:13 AM |
| 5/5 | Five stars. Marisol matched my undertone perfectly over a quick chat. | 28516948App login problem | Elsa Boyle |  Julie Hodkiewicz | Nov 26, 2025, 4:59 PM |
| 3/5 | Decent enough. Wish there was a guided tour of the app. | 39121712Address change after shipping | Elsa Boyle |  Lily Raynor | Sep 7, 2025, 4:02 PM |
| 3/5 | Agent was polite but couldn't actually fix the loyalty points issue. | 46717420Missing samples in order | Elsa Boyle | Lily Raynor | Aug 31, 2025, 12:21 AM |
| 10/11 | I tell everyone — Bloom is doing beauty retail right. | 83641937Missing samples in order | Elsa Boyle | Darryl Jacobi | Jul 26, 2025, 4:53 PM |
| 4/5 | Helpful enough. Took longer than I expected for a simple address change. | 71523928Order arrived damaged | Elsa Boyle |  Garth Dooley | Jun 23, 2025, 11:48 AM |
| 7/11 | I shop here for some categories, not others. | 98813645Insider tier issue | Elsa Boyle |  Amely Pacocha | Jun 5, 2025, 5:07 PM |
| 5/5 | Mailed me a replacement powder after mine arrived broken. Quick and gracious. | 31145733Loyalty points not posting | Elsa Boyle | Faith Hilll | Jun 1, 2025, 6:30 AM |
| 5/5 | More transparent product authenticity guarantees. | 75210466Birthday gift not received | Elsa Boyle |  Katrina Johns | May 30, 2025, 12:09 AM |