Elsa Boyle
ellsworth_reilly70@hotmail.com
Showing 1 - 41 of 41
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 12750643 | Refund not received | Solved | Normal | — | bopis | 1h | ●Responded | 4/5 | — | — | Apr 23, 2026 | - | |||
| 95187267 | Allergic reaction concern | Solved | Normal | — | fragrancevip | 6h | ●Responded | 9/11 | — | — | Apr 17, 2026 | - | |||
| 70359010 | Foundation match help | Solved | Normal | — | Chat | bopisshade-matchloyalty | 2h | ●Responded | 5/5 | — | — | Apr 7, 2026 | - | ||
| 51075229 | App login problem | Solved | High | — | Chat | vipfragrance | 1h | ●Responded | 4/11 | — | — | Mar 6, 2026 | - | ||
| 16427368 | App login problem | Open | Normal | — | fragrance | - | —Skipped | — | — | — | Feb 27, 2026 | - | |||
| 52181667 | Order arrived damaged | Solved | Normal | — | returns | 5h | ○Sent, no reply | — | — | — | Feb 25, 2026 | - | |||
| 84381331 | Cancel order request | Solved | Normal | — | Chat | app | 2d 15h | ●Responded | 4/5 | — | — | Feb 6, 2026 | - | ||
| 06835657 | Influencer code not working | Open | Low | — | — | - | —Skipped | — | — | — | Jan 28, 2026 | - | |||
| 71525582 | Insider tier issue | Solved | Normal | — | appgift-cardshipping | 1d 5h | ○Sent, no reply | — | — | — | Jan 28, 2026 | - | |||
| 78422886 | Missing samples in order | Solved | Normal | — | Chat | returnsvipinfluencer | 4d 14h | ⊘Not fired | — | — | — | Jan 15, 2026 | - | ||
| 84300929 | App login problem | Solved | Normal | — | Chat | vip | 2d 11h | ○Sent, no reply | — | — | — | Jan 14, 2026 | - | ||
| 57080231 | Gift card balance question | Solved | Normal | — | — | 3h | ○Sent, no reply | — | — | — | Jan 7, 2026 | - | |||
| 65302468 | Wrong shade sent | Closed | Normal | — | loyalty | 1h | ○Sent, no reply | — | — | — | Jan 1, 2026 | Jan 5, 2026 | |||
| 88191071 | Order arrived damaged | Closed | Normal | — | samples | 1d | ○Sent, no reply | — | — | — | Dec 31, 2025 | Jan 7, 2026 | |||
| 42898675 | Refund not received | Solved | High | — | Social | returns | 5h | ⊘Not fired | — | — | — | Dec 31, 2025 | - | ||
| 99824972 | Order arrived damaged | Solved | Normal | — | Chat | refundgift-card | 1d 17h | ●Responded | 1/5 | — | — | Dec 29, 2025 | - | ||
| 91768929 | Store experience feedback | Solved | Normal | — | samplesgift-card | 5h | ●Responded | 4/5 | — | — | Dec 20, 2025 | - | |||
| 99699357 | Shipping cost question | Solved | Normal | — | gift-cardvipshade-match | 1h | ○Sent, no reply | — | — | — | Dec 19, 2025 | - | |||
| 59649950 | BOPIS pickup not ready | Solved | High | — | shippingbopisapp | 19h | ●Responded | 3/5 | — | — | Nov 29, 2025 | - | |||
| 28516948 | App login problem | Solved | Normal | — | — | 6h | ●Responded | 5/5 | — | — | Nov 24, 2025 | - | |||
| 24634187 | Missing items in shipment | Solved | Normal | — | returnswholesaledamaged | 5d 6h | ○Sent, no reply | — | — | — | Nov 22, 2025 | - | |||
| 64036591 | Missing items in shipment | Solved | Normal | — | Chat | gift-cardshade-matchinfluencer | 2h | ○Sent, no reply | — | — | — | Nov 20, 2025 | - | ||
| 90108976 | BOPIS order cancelled at store | Solved | High | — | bopisinfluencershipping | 3h | ○Sent, no reply | — | — | — | Nov 1, 2025 | - | |||
| 72814958 | Wholesale order question | Solved | Low | — | damaged | 11h | ○Sent, no reply | — | — | — | Oct 11, 2025 | - | |||
| 99409430 | Restock alert for backorder | Closed | Normal | — | wholesaleappfragrance | 3h | ○Sent, no reply | — | — | — | Oct 10, 2025 | Oct 13, 2025 | |||
| 88214910 | Return after 30-day window | Solved | High | — | Chat | — | 2d 11h | ○Sent, no reply | — | — | — | Sep 30, 2025 | - | ||
| 39121712 | Address change after shipping | Solved | Urgent | — | Chat | samplesshade-matchwholesale | 17h | ●Responded | 3/5 | — | — | Sep 5, 2025 | - | ||
| 29785018 | Cancel order request | Pending | Normal | — | appinfluencer | - | —Skipped | — | — | — | Sep 3, 2025 | - | |||
| 70759227 | Loyalty points not posting | Solved | Normal | — | — | 4h | ○Sent, no reply | — | — | — | Sep 3, 2025 | - | |||
| 06819071 | Wholesale order question | Closed | Normal | — | Social | — | 19h | ⊘Not fired | — | — | — | Sep 3, 2025 | Sep 5, 2025 | ||
| 46717420 | Missing samples in order | Solved | Urgent | — | — | 1d 10h | ●Responded | 3/5 | — | — | Aug 28, 2025 | - | |||
| 00669405 | Influencer code not working | Solved | High | — | loyalty | 1h | ○Sent, no reply | — | — | — | Aug 11, 2025 | - | |||
| 17300321 | Foundation match help | Pending | Low | — | — | - | —Skipped | — | — | — | Jul 29, 2025 | - | |||
| 83641937 | Missing samples in order | Solved | Normal | — | Chat | — | 15h | ●Responded | 10/11 | — | — | Jul 25, 2025 | - | ||
| 51313883 | Address change after shipping | Closed | Low | — | Chat | — | 15h | ○Sent, no reply | — | — | — | Jun 26, 2025 | Jun 29, 2025 | ||
| 73278146 | App crashes at checkout | Solved | Normal | — | shade-matchinfluencer | 12h | ○Sent, no reply | — | — | — | Jun 25, 2025 | - | |||
| 71523928 | Order arrived damaged | Solved | Normal | — | — | 17h | ●Responded | 4/5 | — | — | Jun 22, 2025 | - | |||
| 31145733 | Loyalty points not posting | Solved | High | — | damagedwholesale | 1d | ●Responded | 5/5 | — | — | May 30, 2025 | - | |||
| 67029574 | Refund not received | Solved | Low | — | fragrancewholesale | 8d 12h | ○Sent, no reply | — | — | — | May 29, 2025 | - | |||
| 98813645 | Insider tier issue | Solved | High | — | shade-matchsamplesloyalty | 5d 5h | ●Responded | 7/11 | — | — | May 29, 2025 | - | |||
| 75210466 | Birthday gift not received | Closed | Low | — | returnsrefund | 6h | ●Responded | 5/5 | — | — | May 29, 2025 | Jun 1, 2025 |