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CustomersDarrell Weber

Darrell Weber

gail_abernathy12@hotmail.com
Tickets37Responses11
Showing 1 - 11 of 11
Rating
Comment
Ticket
Customer
Team member
Responded
5/5Got my address updated mid-shipment in under a minute.78257841Store experience feedbackDarrell WeberDr. Mandy McLaughlinApr 17, 2026, 5:17 AM
7/11I like it but I also shop other places.07844719Item authenticity concernDarrell WeberChaz RennerFeb 15, 2026, 5:23 AM
1/5They accused me of returning fraudulent items. Never coming back.89498897Order arrived damagedDarrell WeberDr. Mandy McLaughlinDec 8, 2025, 7:11 PM
1/5Integrate the wishlist with stock alerts.05256239Question about product ingredientsDarrell WeberMiss Amber Hintz Sr.Dec 5, 2025, 8:23 PM
4/5Got my issue handled. Slightly long wait but the agent more than made up for it.66806714Where is my order?Darrell WeberTommy KuvalisNov 16, 2025, 11:02 AM
2/5Promised a callback that never came.79009255Lost package follow-upDarrell WeberMr. Lonie HudsonNov 10, 2025, 2:28 AM
3/5Helpful agent, but the underlying app issue still hasn't been fixed.74165863Return after 30-day windowDarrell WeberVilma GusikowskiNov 7, 2025, 4:17 AM
5/5The app walked me through everything beautifully. Couldn't be easier.23406370App login problemDarrell WeberTommy KuvalisOct 13, 2025, 1:04 AM
4/5Got my issue handled. Slightly long wait but the agent more than made up for it.59881821Price match requestDarrell WeberLily RaynorSep 9, 2025, 6:19 PM
5/5Marie answered my question about which retinol to start with. Detailed, no pressure to upsell.78748609BOPIS pickup not readyDarrell WeberYazmin JastSep 6, 2025, 11:24 AM
4/5Good chat support. Returned product still hadn't been processed when I followed up.14971958Return after 30-day windowDarrell WeberLily RaynorJul 18, 2025, 6:17 AM
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Properties

Customer
Name
Darrell Weber
Email
gail_abernathy12@hotmail.com
Loyalty tier
Insider
Company
—
Skin type
combination
Loyalty points
6,727
Lifetime spend
158
Last purchase
Mar 2, 2026
Skin tone
rich
Foundation shade
21N
Skin concerns
dullness, dark-circles
Allergies / restrictions
fragrance-free
Favorite brands
Fenty Beauty
YTD spend
568
App installed
Yes
App last opened
—
Email subscribed
Yes
Marketing segment
active
Last purchase amount
—
Total orders
33
Preferred category
makeup
Tickets
Tickets
37
Last seen
May 23, 2026
Responses
Avg rating
3.73