Darrell Weber
gail_abernathy12@hotmail.com
Showing 1 - 11 of 11
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 5/5 | Got my address updated mid-shipment in under a minute. | 78257841Store experience feedback | Apr 17, 2026, 5:17 AM | ||
| 7/11 | I like it but I also shop other places. | 07844719Item authenticity concern | Feb 15, 2026, 5:23 AM | ||
| 1/5 | They accused me of returning fraudulent items. Never coming back. | 89498897Order arrived damaged | Dec 8, 2025, 7:11 PM | ||
| 1/5 | Integrate the wishlist with stock alerts. | 05256239Question about product ingredients | Dec 5, 2025, 8:23 PM | ||
| 4/5 | Got my issue handled. Slightly long wait but the agent more than made up for it. | 66806714Where is my order? | Nov 16, 2025, 11:02 AM | ||
| 2/5 | Promised a callback that never came. | 79009255Lost package follow-up | Nov 10, 2025, 2:28 AM | ||
| 3/5 | Helpful agent, but the underlying app issue still hasn't been fixed. | 74165863Return after 30-day window | Nov 7, 2025, 4:17 AM | ||
| 5/5 | The app walked me through everything beautifully. Couldn't be easier. | 23406370App login problem | Oct 13, 2025, 1:04 AM | ||
| 4/5 | Got my issue handled. Slightly long wait but the agent more than made up for it. | 59881821Price match request | Sep 9, 2025, 6:19 PM | ||
| 5/5 | Marie answered my question about which retinol to start with. Detailed, no pressure to upsell. | 78748609BOPIS pickup not ready | Sep 6, 2025, 11:24 AM | ||
| 4/5 | Good chat support. Returned product still hadn't been processed when I followed up. | 14971958Return after 30-day window | Jul 18, 2025, 6:17 AM |