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CustomersDarrell Weber

Darrell Weber

gail_abernathy12@hotmail.com
Tickets37Responses11
Showing 1 - 37 of 37
External ID
Subject
Status
Priority
Customer
Company
Assigned to
Channel
Tags
Resolution
Survey state
Response
QA
Signals
Created
Closed
54360881Cancel order requestSolvedNormalDarrell Weber—Vilma GusikowskiEmail
wholesale
7h○Sent, no reply———May 23, 2026-
91464751Where is my order?SolvedLowDarrell Weber—Katrina JohnsEmail
returnsshade-matchinfluencer
2d 7h⊘Not fired———May 8, 2026-
57250092Lost package follow-upOpenNormalDarrell Weber—Jacklyn DarePhone
refundgift-card
-—Skipped———May 5, 2026-
88204856App crashes at checkoutPendingNormalDarrell Weber—Leonard Waters-HowellEmail
appvip
-—Skipped———Apr 20, 2026-
78257841Store experience feedbackSolvedNormalDarrell Weber—Dr. Mandy McLaughlinEmail
damaged
23h●Responded5/5——Apr 14, 2026-
51123493Influencer code not workingClosedNormalDarrell Weber—Garth DooleyEmail
appinfluencergift-card
1d○Sent, no reply———Mar 4, 2026Mar 12, 2026
71289377Cancel subscription / Auto-replenishSolvedHighDarrell Weber—Mr. Skyla TrantowEmail
gift-card
7d○Sent, no reply———Feb 22, 2026-
07844719Item authenticity concernSolvedNormalDarrell Weber—Chaz RennerEmail
bopis
4h●Responded7/11——Feb 14, 2026-
15664815Cancel subscription / Auto-replenishSolvedNormalDarrell Weber—Kaela FriesenEmail
damagedsampleswholesale
4h○Sent, no reply———Jan 20, 2026-
52148671Discount code not workingSolvedUrgentDarrell Weber—Jacklyn DareEmail
fragranceshade-matchbopis
1h○Sent, no reply———Jan 11, 2026-
39153497Lost package follow-upSolvedNormalDarrell Weber—Oscar O'HaraEmail
wholesaleloyaltybopis
1h○Sent, no reply———Dec 25, 2025-
64499124App crashes at checkoutOpenNormalDarrell Weber—Eula McKenzieChat
influencer
-—Skipped———Dec 19, 2025-
91724616App crashes at checkoutSolvedNormalDarrell Weber—Tommy KuvalisPhone
returns
6d 7h⊘Not fired———Dec 9, 2025-
95298368Gift card balance questionSolvedNormalDarrell Weber—Oscar O'HaraSocial
appbopis
21h⊘Not fired———Dec 8, 2025-
05256239Question about product ingredientsClosedNormalDarrell Weber—Miss Amber Hintz Sr.Chat
fragrance
2h●Responded1/5——Dec 4, 2025Dec 6, 2025
88580437Missing items in shipmentSolvedNormalDarrell Weber—Mr. Eliza Gerhold IVEmail—2d 12h○Sent, no reply———Dec 1, 2025-
89498897Order arrived damagedSolvedNormalDarrell Weber—Dr. Mandy McLaughlinEmail
fragrancedamaged
8d 17h●Responded1/5——Nov 28, 2025-
73277732Discount code not workingPendingNormalDarrell Weber—Eula McKenzieChat
influencerbopiswholesale
-—Skipped———Nov 23, 2025-
66806714Where is my order?ClosedHighDarrell Weber—Tommy KuvalisChat
wholesale
5h●Responded4/5——Nov 14, 2025Nov 18, 2025
27526837Address change after shippingSolvedNormalDarrell Weber—Mr. Skyla TrantowEmail
influencer
8h○Sent, no reply———Nov 13, 2025-
79009255Lost package follow-upClosedNormalDarrell Weber—Mr. Lonie HudsonPhone
loyaltyfragrance
5h●Responded2/5——Nov 8, 2025Nov 9, 2025
21089553Shipping cost questionSolvedUrgentDarrell Weber—Chaz RennerChat
fragrancerefundwholesale
3d 12h⊘Not fired———Nov 7, 2025-
74165863Return after 30-day windowSolvedUrgentDarrell Weber—Vilma GusikowskiChat
wholesalereturns
2d 14h●Responded3/5——Nov 4, 2025-
23406370App login problemSolvedNormalDarrell Weber—Tommy KuvalisEmail—6h●Responded5/5——Oct 11, 2025-
10389603Lost package follow-upSolvedLowDarrell Weber—Katrina JohnsChat
refund
19h○Sent, no reply———Oct 1, 2025-
59881821Price match requestSolvedHighDarrell Weber—Lily RaynorEmail
fragranceinfluencerreturns
1d●Responded4/5——Sep 8, 2025-
65190945Discount code not workingSolvedNormalDarrell Weber—Miss Amber Hintz Sr.Email
loyaltyinfluencer
1h○Sent, no reply———Sep 7, 2025-
78748609BOPIS pickup not readySolvedNormalDarrell Weber—Yazmin JastChat—15h●Responded5/5——Sep 5, 2025-
66789807Birthday gift not receivedSolvedNormalDarrell Weber—Chaz RennerPhone
shade-matchwholesale
2h⊘Not fired———Aug 5, 2025-
71366933Store experience feedbackSolvedNormalDarrell Weber—Ignatius CummerataEmail—1h○Sent, no reply———Jul 29, 2025-
16598089Store experience feedbackSolvedNormalDarrell Weber—Miss Amber Hintz Sr.Email—23h○Sent, no reply———Jul 19, 2025-
14971958Return after 30-day windowSolvedHighDarrell Weber—Lily RaynorEmail
wholesaleshipping
2d 22h●Responded4/5——Jul 14, 2025-
44389991App crashes at checkoutOpenLowDarrell Weber—Ignatius CummerataEmail
vip
-—Skipped———Jun 23, 2025-
26803460Pro discount enrollmentClosedNormalDarrell Weber—Mr. Eliza Gerhold IVEmail
samplesrefundwholesale
7d 23h⊘Not fired———Jun 11, 2025Jun 22, 2025
56077938App crashes at checkoutPendingLowDarrell Weber—Faith HilllEmail
returnsgift-card
-—Skipped———Jun 6, 2025-
45498225Where is my order?SolvedNormalDarrell Weber—Faith HilllEmail
bopisvip
5h○Sent, no reply———Jun 6, 2025-
10550095BOPIS pickup not readySolvedHighDarrell Weber—Dr. Mandy McLaughlinEmail—7d 16h○Sent, no reply———May 23, 2025-
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Properties

Customer
Name
Darrell Weber
Email
gail_abernathy12@hotmail.com
Loyalty tier
Insider
Company
—
Skin type
combination
Loyalty points
6,727
Lifetime spend
158
Last purchase
Mar 2, 2026
Skin tone
rich
Foundation shade
21N
Skin concerns
dullness, dark-circles
Allergies / restrictions
fragrance-free
Favorite brands
Fenty Beauty
YTD spend
568
App installed
Yes
App last opened
—
Email subscribed
Yes
Marketing segment
active
Last purchase amount
—
Total orders
33
Preferred category
makeup
Tickets
Tickets
37
Last seen
May 23, 2026
Responses
Avg rating
3.73