Darrell Weber
gail_abernathy12@hotmail.com
Showing 1 - 37 of 37
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 54360881 | Cancel order request | Solved | Normal | — | wholesale | 7h | ○Sent, no reply | — | — | — | May 23, 2026 | - | |||
| 91464751 | Where is my order? | Solved | Low | — | returnsshade-matchinfluencer | 2d 7h | ⊘Not fired | — | — | — | May 8, 2026 | - | |||
| 57250092 | Lost package follow-up | Open | Normal | — | Phone | refundgift-card | - | —Skipped | — | — | — | May 5, 2026 | - | ||
| 88204856 | App crashes at checkout | Pending | Normal | — | appvip | - | —Skipped | — | — | — | Apr 20, 2026 | - | |||
| 78257841 | Store experience feedback | Solved | Normal | — | damaged | 23h | ●Responded | 5/5 | — | — | Apr 14, 2026 | - | |||
| 51123493 | Influencer code not working | Closed | Normal | — | appinfluencergift-card | 1d | ○Sent, no reply | — | — | — | Mar 4, 2026 | Mar 12, 2026 | |||
| 71289377 | Cancel subscription / Auto-replenish | Solved | High | — | gift-card | 7d | ○Sent, no reply | — | — | — | Feb 22, 2026 | - | |||
| 07844719 | Item authenticity concern | Solved | Normal | — | bopis | 4h | ●Responded | 7/11 | — | — | Feb 14, 2026 | - | |||
| 15664815 | Cancel subscription / Auto-replenish | Solved | Normal | — | damagedsampleswholesale | 4h | ○Sent, no reply | — | — | — | Jan 20, 2026 | - | |||
| 52148671 | Discount code not working | Solved | Urgent | — | fragranceshade-matchbopis | 1h | ○Sent, no reply | — | — | — | Jan 11, 2026 | - | |||
| 39153497 | Lost package follow-up | Solved | Normal | — | wholesaleloyaltybopis | 1h | ○Sent, no reply | — | — | — | Dec 25, 2025 | - | |||
| 64499124 | App crashes at checkout | Open | Normal | — | Chat | influencer | - | —Skipped | — | — | — | Dec 19, 2025 | - | ||
| 91724616 | App crashes at checkout | Solved | Normal | — | Phone | returns | 6d 7h | ⊘Not fired | — | — | — | Dec 9, 2025 | - | ||
| 95298368 | Gift card balance question | Solved | Normal | — | Social | appbopis | 21h | ⊘Not fired | — | — | — | Dec 8, 2025 | - | ||
| 05256239 | Question about product ingredients | Closed | Normal | — | Chat | fragrance | 2h | ●Responded | 1/5 | — | — | Dec 4, 2025 | Dec 6, 2025 | ||
| 88580437 | Missing items in shipment | Solved | Normal | — | — | 2d 12h | ○Sent, no reply | — | — | — | Dec 1, 2025 | - | |||
| 89498897 | Order arrived damaged | Solved | Normal | — | fragrancedamaged | 8d 17h | ●Responded | 1/5 | — | — | Nov 28, 2025 | - | |||
| 73277732 | Discount code not working | Pending | Normal | — | Chat | influencerbopiswholesale | - | —Skipped | — | — | — | Nov 23, 2025 | - | ||
| 66806714 | Where is my order? | Closed | High | — | Chat | wholesale | 5h | ●Responded | 4/5 | — | — | Nov 14, 2025 | Nov 18, 2025 | ||
| 27526837 | Address change after shipping | Solved | Normal | — | influencer | 8h | ○Sent, no reply | — | — | — | Nov 13, 2025 | - | |||
| 79009255 | Lost package follow-up | Closed | Normal | — | Phone | loyaltyfragrance | 5h | ●Responded | 2/5 | — | — | Nov 8, 2025 | Nov 9, 2025 | ||
| 21089553 | Shipping cost question | Solved | Urgent | — | Chat | fragrancerefundwholesale | 3d 12h | ⊘Not fired | — | — | — | Nov 7, 2025 | - | ||
| 74165863 | Return after 30-day window | Solved | Urgent | — | Chat | wholesalereturns | 2d 14h | ●Responded | 3/5 | — | — | Nov 4, 2025 | - | ||
| 23406370 | App login problem | Solved | Normal | — | — | 6h | ●Responded | 5/5 | — | — | Oct 11, 2025 | - | |||
| 10389603 | Lost package follow-up | Solved | Low | — | Chat | refund | 19h | ○Sent, no reply | — | — | — | Oct 1, 2025 | - | ||
| 59881821 | Price match request | Solved | High | — | fragranceinfluencerreturns | 1d | ●Responded | 4/5 | — | — | Sep 8, 2025 | - | |||
| 65190945 | Discount code not working | Solved | Normal | — | loyaltyinfluencer | 1h | ○Sent, no reply | — | — | — | Sep 7, 2025 | - | |||
| 78748609 | BOPIS pickup not ready | Solved | Normal | — | Chat | — | 15h | ●Responded | 5/5 | — | — | Sep 5, 2025 | - | ||
| 66789807 | Birthday gift not received | Solved | Normal | — | Phone | shade-matchwholesale | 2h | ⊘Not fired | — | — | — | Aug 5, 2025 | - | ||
| 71366933 | Store experience feedback | Solved | Normal | — | — | 1h | ○Sent, no reply | — | — | — | Jul 29, 2025 | - | |||
| 16598089 | Store experience feedback | Solved | Normal | — | — | 23h | ○Sent, no reply | — | — | — | Jul 19, 2025 | - | |||
| 14971958 | Return after 30-day window | Solved | High | — | wholesaleshipping | 2d 22h | ●Responded | 4/5 | — | — | Jul 14, 2025 | - | |||
| 44389991 | App crashes at checkout | Open | Low | — | vip | - | —Skipped | — | — | — | Jun 23, 2025 | - | |||
| 26803460 | Pro discount enrollment | Closed | Normal | — | samplesrefundwholesale | 7d 23h | ⊘Not fired | — | — | — | Jun 11, 2025 | Jun 22, 2025 | |||
| 56077938 | App crashes at checkout | Pending | Low | — | returnsgift-card | - | —Skipped | — | — | — | Jun 6, 2025 | - | |||
| 45498225 | Where is my order? | Solved | Normal | — | bopisvip | 5h | ○Sent, no reply | — | — | — | Jun 6, 2025 | - | |||
| 10550095 | BOPIS pickup not ready | Solved | High | — | — | 7d 16h | ○Sent, no reply | — | — | — | May 23, 2025 | - |