Jill Ruecker Sr.
leah5@gmail.com
Showing 1 - 12 of 12
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 4/5 | Resolved the issue. Wish the agent had offered a discount on the next order given the hassle. | 84040582BOPIS order cancelled at store | Jill Ruecker Sr. |  Katrina Johns | May 22, 2026, 6:40 PM |
| 4/5 | The product swap went through. Wish the email confirmations were faster. | 04185489Shipping cost question | Jill Ruecker Sr. |  Mr. Skyla Trantow | May 7, 2026, 11:41 PM |
| 3/5 | It's whatever. Got what I needed but no follow-through. | 06202969Cancel subscription / Auto-replenish | Jill Ruecker Sr. |  Mr. Cade Senger | Mar 7, 2026, 9:00 PM |
| 1/5 | Discount code didn't work, agent blamed me for entering it wrong. It was their typo. | 40193555Price match request | Jill Ruecker Sr. |  Julie Hodkiewicz | Feb 14, 2026, 6:27 AM |
| 4/5 | Resolved fine. The first agent transferred me but the second one nailed it. | 92719751Birthday gift not received | Jill Ruecker Sr. |  Eula McKenzie | Feb 10, 2026, 6:42 AM |
| 5/5 | They reshipped my order overnight after the package was lost. Top tier. | 08265839BOPIS pickup not ready | Jill Ruecker Sr. | Katrina Johns | Feb 8, 2026, 12:00 AM |
| 2/5 | The refund still hasn't been processed and it's been two weeks. | 72456844Cancel order request | Jill Ruecker Sr. |  Ignatius Cummerata | Jan 10, 2026, 3:41 PM |
| 1/5 | Couldn't complete onboarding. Eventually gave up. | 87757327Birthday gift not received | Jill Ruecker Sr. | Julie Hodkiewicz | Nov 28, 2025, 7:12 PM |
| 5/5 | BOPIS pickup at the store was so smooth, in and out in under a minute. | 37500140Question about product ingredients | Jill Ruecker Sr. |  Yazmin Jast | Oct 25, 2025, 8:05 AM |
| 5/5 | Refund landed in my account before I even closed the chat. Wild. | 99492353Return after 30-day window | Jill Ruecker Sr. |  Miss Amber Hintz Sr. | Sep 5, 2025, 5:22 PM |
| 5/5 | Helpful, friendly, and didn't make me feel silly for asking basic skincare questions. | 21419293Pro discount enrollment | Jill Ruecker Sr. | Miss Amber Hintz Sr. | Jul 31, 2025, 4:08 AM |
| 4/5 | Nice intro. The routine builder felt rushed. | 02584542Missing items in shipment | Jill Ruecker Sr. | Ignatius Cummerata | Jun 9, 2025, 6:16 AM |