Jill Ruecker Sr.
leah5@gmail.com
Showing 1 - 45 of 45
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 84040582 | BOPIS order cancelled at store | Solved | Normal | Jill Ruecker Sr. | — |  Katrina Johns | Chat | refundwholesalevip | 8h | ●Responded | 4/5 | — | — | May 21, 2026 | - |
| 04185489 | Shipping cost question | Closed | Normal | Jill Ruecker Sr. | — |  Mr. Skyla Trantow | — | 3d | ●Responded | 4/5 | — | — | May 4, 2026 | May 11, 2026 | |
| 15738920 | Shipping cost question | Solved | Normal | Jill Ruecker Sr. | — |  Dr. Mandy McLaughlin | wholesalesamplesshade-match | 4h | ○Sent, no reply | — | — | — | Apr 2, 2026 | - | |
| 32226351 | Shipping cost question | Solved | Normal | Jill Ruecker Sr. | — | Dr. Mandy McLaughlin | bopis | 1d 1h | ⊘Not fired | — | — | — | Mar 27, 2026 | - | |
| 78465652 | Cancel order request | Solved | Normal | Jill Ruecker Sr. | — |  Leonard Waters-Howell | — | 3h | ○Sent, no reply | — | — | — | Mar 27, 2026 | - | |
| 29770240 | Cancel order request | Open | Normal | Jill Ruecker Sr. | — | Mr. Skyla Trantow | Phone | fragranceloyaltywholesale | - | —Skipped | — | — | — | Mar 26, 2026 | - |
| 44400892 | Cancel subscription / Auto-replenish | Closed | Normal | Jill Ruecker Sr. | — |  Jacklyn Dare | — | 2d | ○Sent, no reply | — | — | — | Mar 20, 2026 | Mar 27, 2026 | |
| 09572302 | Cancel subscription / Auto-replenish | Solved | Urgent | Jill Ruecker Sr. | — | Dr. Mandy McLaughlin | vip | 2d 20h | ○Sent, no reply | — | — | — | Mar 16, 2026 | - | |
| 06202969 | Cancel subscription / Auto-replenish | Solved | Normal | Jill Ruecker Sr. | — |  Mr. Cade Senger | wholesaledamaged | 23h | ●Responded | 3/5 | — | — | Mar 5, 2026 | - | |
| 41752637 | Gift card balance question | Closed | Normal | Jill Ruecker Sr. | — |  Steve O'Conner | damagedbopisshade-match | 6h | ○Sent, no reply | — | — | — | Mar 1, 2026 | Mar 3, 2026 | |
| 57818333 | Cancel order request | Solved | Normal | Jill Ruecker Sr. | — | Leonard Waters-Howell | fragrance | 18h | ○Sent, no reply | — | — | — | Feb 24, 2026 | - | |
| 26812170 | Insider tier issue | Closed | Normal | Jill Ruecker Sr. | — |  Chaz Renner | Chat | — | 2d 12h | ○Sent, no reply | — | — | — | Feb 13, 2026 | Feb 18, 2026 |
| 40193555 | Price match request | Closed | Normal | Jill Ruecker Sr. | — |  Julie Hodkiewicz | Chat | returnssamplesfragrance | 6h | ●Responded | 1/5 | — | — | Feb 12, 2026 | Feb 14, 2026 |
| 92719751 | Birthday gift not received | Solved | Normal | Jill Ruecker Sr. | — |  Eula McKenzie | Phone | — | 3h | ●Responded | 4/5 | — | — | Feb 9, 2026 | - |
| 08265839 | BOPIS pickup not ready | Solved | High | Jill Ruecker Sr. | — | Katrina Johns | Chat | loyaltyreturnsvip | 6h | ●Responded | 5/5 | — | — | Feb 6, 2026 | - |
| 01662785 | Item authenticity concern | Solved | High | Jill Ruecker Sr. | — |  Vilma Gusikowski | Chat | appinfluencerloyalty | 3h | ○Sent, no reply | — | — | — | Jan 30, 2026 | - |
| 84395120 | Cancel order request | Solved | Normal | Jill Ruecker Sr. | — |  Lily Raynor | sampleswholesaleapp | 5h | ○Sent, no reply | — | — | — | Jan 21, 2026 | - | |
| 72456844 | Cancel order request | Closed | Normal | Jill Ruecker Sr. | — |  Ignatius Cummerata | loyaltyreturnssamples | 3h | ●Responded | 2/5 | — | — | Jan 9, 2026 | Jan 13, 2026 | |
| 79532524 | BOPIS order cancelled at store | Solved | Normal | Jill Ruecker Sr. | — | Chaz Renner | — | 5h | ○Sent, no reply | — | — | — | Jan 3, 2026 | - | |
| 53578750 | Influencer code not working | Closed | Normal | Jill Ruecker Sr. | — | Katrina Johns | Chat | samplesdamagedshipping | 22h | ○Sent, no reply | — | — | — | Jan 3, 2026 | Jan 9, 2026 |
| 94175509 | App login problem | Open | Normal | Jill Ruecker Sr. | — | Chaz Renner | damaged | - | —Skipped | — | — | — | Dec 29, 2025 | - | |
| 52515311 | Insider tier issue | Solved | High | Jill Ruecker Sr. | — |  Oscar O'Hara | Chat | influencer | 20h | ○Sent, no reply | — | — | — | Dec 20, 2025 | - |
| 13510423 | Item authenticity concern | Solved | Low | Jill Ruecker Sr. | — |  Kip Schroeder IV | gift-card | 20h | ○Sent, no reply | — | — | — | Dec 12, 2025 | - | |
| 64636565 | Birthday gift not received | Pending | Normal | Jill Ruecker Sr. | — | Kip Schroeder IV | — | - | —Skipped | — | — | — | Dec 5, 2025 | - | |
| 87757327 | Birthday gift not received | Solved | Normal | Jill Ruecker Sr. | — | Julie Hodkiewicz | Chat | refundloyalty | 2d 1h | ●Responded | 1/5 | — | — | Nov 26, 2025 | - |
| 97601581 | Birthday gift not received | Closed | High | Jill Ruecker Sr. | — | Katrina Johns | Chat | loyaltyfragrance | 7d 10h | ○Sent, no reply | — | — | — | Nov 5, 2025 | Nov 18, 2025 |
| 84471992 | Birthday gift not received | Solved | High | Jill Ruecker Sr. | — | Vilma Gusikowski | Chat | damagedinfluencer | 4h | ○Sent, no reply | — | — | — | Oct 29, 2025 | - |
| 37500140 | Question about product ingredients | Solved | Low | Jill Ruecker Sr. | — |  Yazmin Jast | Chat | loyaltyinfluencer | 13h | ●Responded | 5/5 | — | — | Oct 23, 2025 | - |
| 64198672 | Wrong shade sent | Pending | Normal | Jill Ruecker Sr. | — | Julie Hodkiewicz | Chat | wholesalegift-cardvip | - | —Skipped | — | — | — | Oct 20, 2025 | - |
| 08405382 | Restock alert for backorder | Solved | Low | Jill Ruecker Sr. | — | Lily Raynor | samples | 1d 14h | ○Sent, no reply | — | — | — | Oct 12, 2025 | - | |
| 10837658 | Price match request | Solved | Low | Jill Ruecker Sr. | — |  Tommy Kuvalis | bopisappdamaged | 5h | ⊘Not fired | — | — | — | Oct 6, 2025 | - | |
| 49279214 | Shipping cost question | Solved | Low | Jill Ruecker Sr. | — | Julie Hodkiewicz | Chat | samplesdamagedinfluencer | 2d 5h | ○Sent, no reply | — | — | — | Sep 12, 2025 | - |
| 99492353 | Return after 30-day window | Solved | Normal | Jill Ruecker Sr. | — |  Miss Amber Hintz Sr. | Chat | loyaltywholesale | 1h | ●Responded | 5/5 | — | — | Sep 5, 2025 | - |
| 02797426 | Where is my order? | Solved | Normal | Jill Ruecker Sr. | — | Mr. Skyla Trantow | Social | vipinfluencerreturns | 2h | ⊘Not fired | — | — | — | Aug 28, 2025 | - |
| 92897731 | Price match request | Pending | Normal | Jill Ruecker Sr. | — | Oscar O'Hara | samples | - | —Skipped | — | — | — | Aug 27, 2025 | - | |
| 61269710 | Pro discount enrollment | Closed | Low | Jill Ruecker Sr. | — | Julie Hodkiewicz | Chat | gift-card | 6h | ○Sent, no reply | — | — | — | Aug 14, 2025 | Aug 21, 2025 |
| 21419293 | Pro discount enrollment | Solved | Normal | Jill Ruecker Sr. | — | Miss Amber Hintz Sr. | Phone | vipfragranceapp | 2h | ●Responded | 5/5 | — | — | Jul 30, 2025 | - |
| 13550383 | Price match request | Solved | Normal | Jill Ruecker Sr. | — | Steve O'Conner | Chat | loyaltydamaged | 18h | ○Sent, no reply | — | — | — | Jul 3, 2025 | - |
| 75777259 | Cancel subscription / Auto-replenish | Closed | Normal | Jill Ruecker Sr. | — | Julie Hodkiewicz | samplesfragranceinfluencer | 19h | ○Sent, no reply | — | — | — | Jun 20, 2025 | Jun 25, 2025 | |
| 08180015 | Missing items in shipment | Closed | Normal | Jill Ruecker Sr. | — | Ignatius Cummerata | fragrance | 2d 13h | ⊘Not fired | — | — | — | Jun 17, 2025 | Jun 27, 2025 | |
| 02584542 | Missing items in shipment | Closed | High | Jill Ruecker Sr. | — | Ignatius Cummerata | — | 6h | ●Responded | 4/5 | — | — | Jun 7, 2025 | Jun 13, 2025 | |
| 41348710 | Cancel subscription / Auto-replenish | Solved | Urgent | Jill Ruecker Sr. | — | Yazmin Jast | fragranceshade-matchrefund | 5h | ○Sent, no reply | — | — | — | Jun 6, 2025 | - | |
| 90514464 | Cancel order request | Solved | Normal | Jill Ruecker Sr. | — | Chaz Renner | Chat | shippingshade-match | 1d 19h | ○Sent, no reply | — | — | — | Jun 2, 2025 | - |
| 97638531 | Return after 30-day window | Pending | Low | Jill Ruecker Sr. | — | Miss Amber Hintz Sr. | samples | - | —Skipped | — | — | — | May 26, 2025 | - | |
| 76230824 | Where is my order? | Solved | Normal | Jill Ruecker Sr. | — | Lily Raynor | Chat | — | 5h | ⊘Not fired | — | — | — | May 26, 2025 | - |