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CustomersDelores Blick-Rohan

Delores Blick-Rohan

jordane_deckow@hotmail.com
Tickets45Responses12
Showing 1 - 12 of 12
Rating
Comment
Ticket
Customer
Team member
Responded
5/5Resolved my BOPIS issue at the SoHo store within minutes. Hugo was a gem.84509819Return after 30-day windowDelores Blick-RohanYazmin JastApr 25, 2026, 5:52 PM
5/5Resolved my BOPIS issue at the SoHo store within minutes. Hugo was a gem.11696943Wholesale order questionDelores Blick-RohanMr. Cade SengerApr 4, 2026, 1:31 PM
10/11Already referred three friends. They all love it too.78687608Store experience feedbackDelores Blick-RohanDr. Mandy McLaughlinJan 15, 2026, 12:35 PM
3/5Eventually solved, but the process wasn't intuitive.76672870Item authenticity concernDelores Blick-RohanLily RaynorJan 9, 2026, 4:46 PM
3/5Improve the in-store digital experience.90941857Discount code not workingDelores Blick-RohanMr. Cade SengerDec 25, 2025, 9:48 AM
5/5Helped me redeem a gift card that wasn't scanning. Sorted in one chat.74470699Insider tier issueDelores Blick-RohanKaela FriesenNov 19, 2025, 7:12 AM
5/5Lightning fast response, fixed my Insider points balance in one message.64494647BOPIS pickup not readyDelores Blick-RohanSteve O'ConnerNov 14, 2025, 8:22 AM
2/5Felt like I was talking to a script. Same response three times.49094505Restock alert for backorderDelores Blick-RohanGarth DooleyNov 9, 2025, 10:04 AM
5/5Mailed me a replacement powder after mine arrived broken. Quick and gracious.94406733Refund not receivedDelores Blick-RohanKatrina JohnsSep 27, 2025, 3:16 PM
9/11Best in class. The app is genuinely beautiful and useful.57622519Missing items in shipmentDelores Blick-RohanKatrina JohnsSep 11, 2025, 7:28 PM
7/11I shop here for some categories, not others.14746874Allergic reaction concernDelores Blick-RohanMiss Amber Hintz Sr.Jul 16, 2025, 1:08 AM
9/11Best in class. The app is genuinely beautiful and useful.76537226Gift card balance questionDelores Blick-RohanLeonard Waters-HowellJun 18, 2025, 4:47 AM
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Properties

Customer
Name
Delores Blick-Rohan
Email
jordane_deckow@hotmail.com
Loyalty tier
Insider
Company
—
Skin type
—
Loyalty points
12,681
Lifetime spend
6,767
Last purchase
Apr 28, 2026
Skin tone
—
Foundation shade
—
Skin concerns
—
Allergies / restrictions
nut-allergy, sulfate-free
Favorite brands
—
YTD spend
673
App installed
Yes
App last opened
May 23, 2026
Email subscribed
Yes
Marketing segment
—
Last purchase amount
29
Total orders
24
Preferred category
—
Tickets
Tickets
45
Last seen
May 13, 2026
Responses
Avg rating
5.67