Delores Blick-Rohan
jordane_deckow@hotmail.com
Showing 1 - 45 of 45
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 74494795 | Refund not received | Pending | Low | Delores Blick-Rohan | — |  Ignatius Cummerata | loyaltywholesalegift-card | - | —Skipped | — | — | — | May 13, 2026 | - | |
| 80357475 | Lost package follow-up | Closed | Low | Delores Blick-Rohan | — |  Faith Hilll | app | 2h | ○Sent, no reply | — | — | — | May 7, 2026 | May 9, 2026 | |
| 04256790 | Missing items in shipment | Solved | Urgent | Delores Blick-Rohan | — | Ignatius Cummerata | — | 6h | ○Sent, no reply | — | — | — | May 2, 2026 | - | |
| 03991111 | Refund not received | Solved | High | Delores Blick-Rohan | — |  Mr. Skyla Trantow | Phone | shade-matchsamples | 2h | ○Sent, no reply | — | — | — | Apr 30, 2026 | - |
| 84509819 | Return after 30-day window | Solved | Normal | Delores Blick-Rohan | — |  Yazmin Jast | Phone | vipdamaged | 3h | ●Responded | 5/5 | — | — | Apr 25, 2026 | - |
| 11696943 | Wholesale order question | Solved | Low | Delores Blick-Rohan | — |  Mr. Cade Senger | vip | 23h | ●Responded | 5/5 | — | — | Apr 3, 2026 | - | |
| 37684908 | Store experience feedback | Solved | Normal | Delores Blick-Rohan | — | Mr. Cade Senger | — | 21h | ○Sent, no reply | — | — | — | Mar 29, 2026 | - | |
| 10640916 | BOPIS pickup not ready | Open | Normal | Delores Blick-Rohan | — |  Steve O'Conner | Chat | shade-matchfragranceapp | - | —Skipped | — | — | — | Mar 16, 2026 | - |
| 93150619 | Gift card balance question | Solved | Low | Delores Blick-Rohan | — |  Eula McKenzie | Phone | damagedsamplesfragrance | 3h | ○Sent, no reply | — | — | — | Mar 6, 2026 | - |
| 09812054 | Refund not received | Solved | High | Delores Blick-Rohan | — |  Vilma Gusikowski | damagedfragrance | 3h | ○Sent, no reply | — | — | — | Mar 5, 2026 | - | |
| 44686816 | Influencer code not working | Closed | Low | Delores Blick-Rohan | — | Steve O'Conner | bopisinfluencerdamaged | 2d 15h | ○Sent, no reply | — | — | — | Mar 5, 2026 | Mar 11, 2026 | |
| 12280022 | Cancel order request | Closed | Normal | Delores Blick-Rohan | — |  Oscar O'Hara | Social | loyaltybopis | 6h | ⊘Not fired | — | — | — | Feb 16, 2026 | Feb 19, 2026 |
| 67048870 | Gift card balance question | Solved | Normal | Delores Blick-Rohan | — | Steve O'Conner | vipsamplesdamaged | 1h | ○Sent, no reply | — | — | — | Jan 21, 2026 | - | |
| 91038060 | Order arrived damaged | Pending | Low | Delores Blick-Rohan | — |  Dr. Mandy McLaughlin | Phone | returnsvip | - | —Skipped | — | — | — | Jan 14, 2026 | - |
| 78687608 | Store experience feedback | Closed | Normal | Delores Blick-Rohan | — | Dr. Mandy McLaughlin | Chat | — | 9h | ●Responded | 10/11 | — | — | Jan 13, 2026 | Jan 16, 2026 |
| 76672870 | Item authenticity concern | Closed | Urgent | Delores Blick-Rohan | — |  Lily Raynor | Chat | appreturnsshipping | 9h | ●Responded | 3/5 | — | — | Jan 7, 2026 | Jan 14, 2026 |
| 45910159 | Insider tier issue | Solved | High | Delores Blick-Rohan | — | Vilma Gusikowski | — | 1d 4h | ○Sent, no reply | — | — | — | Jan 4, 2026 | - | |
| 90941857 | Discount code not working | Closed | Normal | Delores Blick-Rohan | — | Mr. Cade Senger | Chat | wholesale | 2h | ●Responded | 3/5 | — | — | Dec 24, 2025 | Dec 31, 2025 |
| 62291506 | Wrong shade sent | Open | Low | Delores Blick-Rohan | — |  Chaz Renner | Chat | influencerreturnsfragrance | - | —Skipped | — | — | — | Dec 5, 2025 | - |
| 31692645 | Birthday gift not received | Pending | Low | Delores Blick-Rohan | — | Ignatius Cummerata | shade-matchapp | - | —Skipped | — | — | — | Dec 2, 2025 | - | |
| 39844647 | Wrong shade sent | Solved | Low | Delores Blick-Rohan | — | Steve O'Conner | damaged | 1d 3h | ○Sent, no reply | — | — | — | Nov 29, 2025 | - | |
| 43198693 | BOPIS order cancelled at store | Solved | Normal | Delores Blick-Rohan | — |  Mr. Lonie Hudson | Social | — | 1d 17h | ⊘Not fired | — | — | — | Nov 22, 2025 | - |
| 79978341 | App login problem | Closed | Normal | Delores Blick-Rohan | — | Mr. Skyla Trantow | Chat | returnssamples | 15h | ○Sent, no reply | — | — | — | Nov 18, 2025 | Nov 20, 2025 |
| 74470699 | Insider tier issue | Closed | Low | Delores Blick-Rohan | — |  Kaela Friesen | — | 10h | ●Responded | 5/5 | — | — | Nov 17, 2025 | Nov 20, 2025 | |
| 64494647 | BOPIS pickup not ready | Solved | Normal | Delores Blick-Rohan | — | Steve O'Conner | Phone | samples | 15h | ●Responded | 5/5 | — | — | Nov 13, 2025 | - |
| 49094505 | Restock alert for backorder | Closed | Normal | Delores Blick-Rohan | — |  Garth Dooley | Chat | influencer | 10h | ●Responded | 2/5 | — | — | Nov 8, 2025 | Nov 12, 2025 |
| 81211897 | Refund not received | Solved | Low | Delores Blick-Rohan | — | Ignatius Cummerata | refund | 1d 7h | ○Sent, no reply | — | — | — | Nov 7, 2025 | - | |
| 24934430 | Birthday gift not received | Solved | Normal | Delores Blick-Rohan | — |  Leonard Waters-Howell | Chat | shippingloyalty | 14h | ⊘Not fired | — | — | — | Oct 31, 2025 | - |
| 07307449 | Shipping cost question | Closed | High | Delores Blick-Rohan | — | Eula McKenzie | shipping | 13h | ○Sent, no reply | — | — | — | Oct 25, 2025 | Oct 27, 2025 | |
| 21451628 | Shipping cost question | Closed | Normal | Delores Blick-Rohan | — |  Mr. Eliza Gerhold IV | bopis | 1h | ○Sent, no reply | — | — | — | Oct 17, 2025 | Oct 23, 2025 | |
| 27699404 | Wrong shade sent | Solved | Normal | Delores Blick-Rohan | — | Dr. Mandy McLaughlin | Chat | fragranceshade-match | 4d 9h | ○Sent, no reply | — | — | — | Oct 7, 2025 | - |
| 66699322 | Influencer code not working | Solved | High | Delores Blick-Rohan | — | Chaz Renner | Chat | viprefund | 2d | ○Sent, no reply | — | — | — | Oct 7, 2025 | - |
| 94406733 | Refund not received | Solved | Normal | Delores Blick-Rohan | — |  Katrina Johns | Chat | fragranceapployalty | 15h | ●Responded | 5/5 | — | — | Sep 26, 2025 | - |
| 56093183 | Shipping cost question | Solved | High | Delores Blick-Rohan | — | Ignatius Cummerata | Phone | — | 1d 10h | ⊘Not fired | — | — | — | Sep 16, 2025 | - |
| 42633208 | Order arrived damaged | Pending | High | Delores Blick-Rohan | — |  Julie Hodkiewicz | Chat | shade-matchvipinfluencer | - | —Skipped | — | — | — | Sep 11, 2025 | - |
| 84213983 | App login problem | Solved | Normal | Delores Blick-Rohan | — | Julie Hodkiewicz | Phone | — | 2h | ○Sent, no reply | — | — | — | Sep 11, 2025 | - |
| 35383258 | Cancel subscription / Auto-replenish | Solved | Low | Delores Blick-Rohan | — | Julie Hodkiewicz | samples | 12h | ○Sent, no reply | — | — | — | Sep 9, 2025 | - | |
| 57622519 | Missing items in shipment | Closed | High | Delores Blick-Rohan | — | Katrina Johns | Phone | — | 3d | ●Responded | 9/11 | — | — | Sep 7, 2025 | Sep 11, 2025 |
| 95315872 | Birthday gift not received | Solved | Low | Delores Blick-Rohan | — | Oscar O'Hara | Phone | samples | 2d 7h | ○Sent, no reply | — | — | — | Sep 4, 2025 | - |
| 16711165 | Discount code not working | Closed | Normal | Delores Blick-Rohan | — | Mr. Cade Senger | Social | samples | 6h | ⊘Not fired | — | — | — | Jul 24, 2025 | Jul 30, 2025 |
| 14746874 | Allergic reaction concern | Closed | Normal | Delores Blick-Rohan | — |  Miss Amber Hintz Sr. | Chat | wholesaleshade-matchfragrance | 2d 11h | ●Responded | 7/11 | — | — | Jul 11, 2025 | Jul 18, 2025 |
| 53806308 | Lost package follow-up | Solved | Low | Delores Blick-Rohan | — | Oscar O'Hara | — | 3h | ○Sent, no reply | — | — | — | Jun 30, 2025 | - | |
| 78381780 | Wrong shade sent | Solved | Low | Delores Blick-Rohan | — | Lily Raynor | returnsshade-match | 6h | ○Sent, no reply | — | — | — | Jun 28, 2025 | - | |
| 76537226 | Gift card balance question | Solved | Low | Delores Blick-Rohan | — | Leonard Waters-Howell | vip | 3d | ●Responded | 9/11 | — | — | Jun 13, 2025 | - | |
| 48758852 | Wrong shade sent | Open | Normal | Delores Blick-Rohan | — | Eula McKenzie | gift-card | - | —Skipped | — | — | — | Jun 12, 2025 | - |