Tamia Hills
terence34@gmail.com
Showing 1 - 16 of 16
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 4/5 | Helpful team, the agent was kind. Wish the BOPIS pickup had been ready when promised. | 53577852Refund not received | Tamia Hills |  Oscar O'Hara | May 22, 2026, 5:15 AM |
| 5/5 | Resolved my issue and even taught me how to use the new app features. Excellent. | 53300422Where is my order? | Tamia Hills |  Mr. Skyla Trantow | May 17, 2026, 12:29 PM |
| 5/5 | The chat agent walked me through how to layer my new actives without irritation. Above and beyond. | 38574637Gift card balance question | Tamia Hills | Oscar O'Hara | May 16, 2026, 7:59 PM |
| 7/11 | Solid retailer. Not differentiated enough to recommend over alternatives. | 66261155Item authenticity concern | Tamia Hills | Oscar O'Hara | Apr 26, 2026, 12:35 PM |
| 9/11 | Love everything about it. The Insider program is genuinely valuable. | 65918523BOPIS pickup not ready | Tamia Hills |  Ignatius Cummerata | Apr 20, 2026, 6:09 PM |
| 4/5 | Mostly happy. Replacement product was sent but in the wrong shade initially. | 52091942Address change after shipping | Tamia Hills | Mr. Skyla Trantow | Apr 2, 2026, 6:28 PM |
| 4/5 | Solved my return, just needed a couple of follow-ups to get there. | 43938348Loyalty points not posting | Tamia Hills | Mr. Skyla Trantow | Jan 10, 2026, 7:50 AM |
| 4/5 | Mostly happy. Replacement product was sent but in the wrong shade initially. | 28738893Order arrived damaged | Tamia Hills |  Julie Hodkiewicz | Jan 10, 2026, 6:56 AM |
| 5/5 | First time ordering and I'll definitely be back. Smooth from start to finish. | 66461514Return after 30-day window | Tamia Hills |  Yazmin Jast | Dec 6, 2025, 9:58 PM |
| 5/5 | Reset my password and reordered without losing my cart. Beautifully done. | 63844631Foundation match help | Tamia Hills |  Dr. Mandy McLaughlin | Dec 1, 2025, 9:06 PM |
| 4/5 | Nice agent. Would have been nice to get a small gesture after the order was so delayed. | 67235422BOPIS order cancelled at store | Tamia Hills |  Faith Hilll | Nov 9, 2025, 9:34 AM |
| 3/5 | Average. Got a partial refund instead of full and didn't really get why. | 89056677Influencer code not working | Tamia Hills |  Vilma Gusikowski | Oct 4, 2025, 7:47 PM |
| 4/5 | Resolved fine. The first agent transferred me but the second one nailed it. | 21547058Birthday gift not received | Tamia Hills |  Katrina Johns | Sep 21, 2025, 2:41 PM |
| 5/5 | Loved the quiz, loved the recommendations, loved the gift. | 79598568Address change after shipping | Tamia Hills | Julie Hodkiewicz | Sep 11, 2025, 2:22 PM |
| 2/5 | Loyalty points still missing after two separate chats about it. | 25869190Wrong shade sent | Tamia Hills |  Amely Pacocha | Jul 27, 2025, 11:37 PM |
| 1/5 | Agents kept transferring me, no one took ownership. | 08312656BOPIS pickup not ready | Tamia Hills |  Eula McKenzie | Jul 19, 2025, 10:36 AM |