HomeInbox
CustomersTamia Hills

Tamia Hills

terence34@gmail.com
Tickets48Responses16
Showing 1 - 48 of 48
External ID
Subject
Status
Priority
Customer
Company
Assigned to
Channel
Tags
Resolution
Survey state
Response
QA
Signals
Created
Closed
29192985App login problemSolvedUrgentTamia Hills—Eula McKenzieEmail
samplesbopis
5h○Sent, no reply———May 22, 2026-
53577852Refund not receivedClosedNormalTamia Hills—Oscar O'HaraEmail
refundloyalty
18h●Responded4/5——May 20, 2026May 22, 2026
53300422Where is my order?SolvedNormalTamia Hills—Mr. Skyla TrantowEmail
gift-cardloyaltyvip
8h●Responded5/5——May 16, 2026-
38574637Gift card balance questionSolvedLowTamia Hills—Oscar O'HaraEmail
influencer
6h●Responded5/5——May 14, 2026-
75836088BOPIS pickup not readySolvedHighTamia Hills—Katrina JohnsEmail—2h○Sent, no reply———May 8, 2026-
60590762App login problemClosedHighTamia Hills—Amely PacochaChat
gift-cardreturns
5h○Sent, no reply———May 6, 2026May 10, 2026
46381250Allergic reaction concernSolvedHighTamia Hills—Mr. Skyla TrantowSocial—1d 14h⊘Not fired———Apr 25, 2026-
66261155Item authenticity concernSolvedLowTamia Hills—Oscar O'HaraEmail
shade-match
2d 9h●Responded7/11——Apr 23, 2026-
65918523BOPIS pickup not readySolvedLowTamia Hills—Ignatius CummerataChat
damagedapp
5h●Responded9/11——Apr 18, 2026-
16771537Klarna / Afterpay split issueSolvedNormalTamia Hills—Leonard Waters-HowellPhone
samplesapp
1d 15h○Sent, no reply———Apr 3, 2026-
52091942Address change after shippingSolvedNormalTamia Hills—Mr. Skyla TrantowChat
damagedrefund
2d 22h●Responded4/5——Mar 30, 2026-
20528700Insider tier issueSolvedNormalTamia Hills—Chaz RennerChat—5h○Sent, no reply———Mar 12, 2026-
16305309Cancel order requestSolvedNormalTamia Hills—Jacklyn DareChat
shipping
5h○Sent, no reply———Mar 12, 2026-
65043306Store experience feedbackSolvedNormalTamia Hills—Dr. Mandy McLaughlinPhone
wholesale
1d 14h⊘Not fired———Mar 10, 2026-
22068355Birthday gift not receivedClosedNormalTamia Hills—Oscar O'HaraEmail
influencerfragrancevip
4h○Sent, no reply———Mar 9, 2026Mar 16, 2026
78020601Lost package follow-upSolvedNormalTamia Hills—Julie HodkiewiczEmail—6h○Sent, no reply———Mar 8, 2026-
12811741Address change after shippingSolvedNormalTamia Hills—Leonard Waters-HowellChat
damagedreturns
14h○Sent, no reply———Feb 19, 2026-
13844543Lost package follow-upSolvedNormalTamia Hills—Dr. Mandy McLaughlinChat
damagedreturnsbopis
5h○Sent, no reply———Feb 9, 2026-
03036350App login problemSolvedNormalTamia Hills—Mr. Eliza Gerhold IVSocial
gift-card
6h⊘Not fired———Feb 7, 2026-
51386096Missing samples in orderClosedNormalTamia Hills—Mr. Cade SengerChat—5h○Sent, no reply———Feb 4, 2026Feb 10, 2026
09556544Missing samples in orderPendingNormalTamia Hills—Julie HodkiewiczEmail
gift-cardfragrancevip
-—Skipped———Feb 1, 2026-
82749322Birthday gift not receivedSolvedHighTamia Hills—Mr. Eliza Gerhold IVEmail
loyalty
11h○Sent, no reply———Jan 10, 2026-
85415206Price match requestSolvedUrgentTamia Hills—Faith HilllSocial
loyalty
14h⊘Not fired———Jan 10, 2026-
43938348Loyalty points not postingClosedNormalTamia Hills—Mr. Skyla TrantowEmail
samplesreturns
6h●Responded4/5——Jan 8, 2026Jan 10, 2026
28738893Order arrived damagedSolvedNormalTamia Hills—Julie HodkiewiczEmail—2d 6h●Responded4/5——Jan 7, 2026-
30892137Store experience feedbackPendingNormalTamia Hills—Dr. Mandy McLaughlinEmail
influencergift-card
-—Skipped———Dec 30, 2025-
66461514Return after 30-day windowSolvedNormalTamia Hills—Yazmin JastChat
loyaltyinfluencerreturns
3h●Responded5/5——Dec 6, 2025-
63844631Foundation match helpClosedNormalTamia Hills—Dr. Mandy McLaughlinEmail
shippingreturnssamples
4h●Responded5/5——Dec 1, 2025Dec 8, 2025
12425118Pro discount enrollmentSolvedNormalTamia Hills—Eula McKenzieEmail
vipsamples
23h⊘Not fired———Nov 29, 2025-
67235422BOPIS order cancelled at storeSolvedNormalTamia Hills—Faith HilllChat
fragrancebopisreturns
1d 8h●Responded4/5——Nov 7, 2025-
86176935Restock alert for backorderClosedHighTamia Hills—Dr. Mandy McLaughlinSocial
vipdamaged
5h⊘Not fired———Nov 4, 2025Nov 5, 2025
93636127Wrong shade sentClosedLowTamia Hills—Miss Amber Hintz Sr.Email
damagedreturnsloyalty
1h○Sent, no reply———Oct 14, 2025Oct 17, 2025
73910492Foundation match helpClosedNormalTamia Hills—Faith HilllChat—9d 8h○Sent, no reply———Oct 9, 2025Oct 22, 2025
89056677Influencer code not workingClosedLowTamia Hills—Vilma GusikowskiEmail—3d 8h●Responded3/5——Sep 29, 2025Oct 7, 2025
90029761Wrong shade sentSolvedLowTamia Hills—Oscar O'HaraChat
shipping
5h○Sent, no reply———Sep 26, 2025-
38302215BOPIS order cancelled at storeClosedNormalTamia Hills—Darryl JacobiChat
damaged
5h○Sent, no reply———Sep 23, 2025Sep 29, 2025
21547058Birthday gift not receivedClosedHighTamia Hills—Katrina JohnsEmail
loyalty
5h●Responded4/5——Sep 19, 2025Sep 20, 2025
48133625Shipping cost questionSolvedLowTamia Hills—Kip Schroeder IVEmail
shade-matchrefundshipping
12h○Sent, no reply———Sep 17, 2025-
79598568Address change after shippingSolvedNormalTamia Hills—Julie HodkiewiczChat—5h●Responded5/5——Sep 10, 2025-
22796920Where is my order?SolvedNormalTamia Hills—Amely PacochaPhone
damagedsamples
1h○Sent, no reply———Sep 2, 2025-
26900120Store experience feedbackPendingNormalTamia Hills—Miss Amber Hintz Sr.Chat
shippingloyaltydamaged
-—Skipped———Aug 15, 2025-
90224148Item authenticity concernClosedNormalTamia Hills—Mr. Skyla TrantowEmail—1h○Sent, no reply———Aug 4, 2025Aug 10, 2025
82552619Shipping cost questionPendingHighTamia Hills—Yazmin JastSocial—-—Skipped———Jul 25, 2025-
08312656BOPIS pickup not readySolvedLowTamia Hills—Eula McKenzieChat
bopis
18h●Responded1/5——Jul 17, 2025-
25869190Wrong shade sentSolvedLowTamia Hills—Amely PacochaEmail
shipping
9d●Responded2/5——Jul 17, 2025-
29648236BOPIS pickup not readySolvedNormalTamia Hills—Yazmin JastSocial
samplesdamagedapp
1h⊘Not fired———Jun 28, 2025-
81252482Restock alert for backorderPendingNormalTamia Hills—Mr. Lonie HudsonEmail—-—Skipped———Jun 18, 2025-
99665770Wholesale order questionOpenNormalTamia Hills—Amely PacochaEmail
samplesdamagedshipping
-—Skipped———Jun 3, 2025-
Page 1 of 1

Properties

Customer
Name
Tamia Hills
Email
terence34@gmail.com
Loyalty tier
Insider
Company
—
Skin type
combination
Loyalty points
13,757
Lifetime spend
1,836
Last purchase
Apr 7, 2026
Skin tone
medium
Foundation shade
26P
Skin concerns
sensitivity
Allergies / restrictions
—
Favorite brands
—
YTD spend
418
App installed
Yes
App last opened
May 10, 2026
Email subscribed
Yes
Marketing segment
advocate
Last purchase amount
320
Total orders
—
Preferred category
skincare
Tickets
Tickets
48
Last seen
May 22, 2026
Responses
Avg rating
4.44