Alda Pagac
arch58@yahoo.com
Showing 1 - 16 of 16
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 4/5 | Mostly happy. Replacement product was sent but in the wrong shade initially. | 84086776Where is my order? | Alda Pagac |  Dr. Mandy McLaughlin | May 3, 2026, 9:12 PM |
| 9/11 | Bloom understands what a beauty customer actually wants. | 94538908Foundation match help | Alda Pagac |  Lily Raynor | Apr 30, 2026, 8:46 AM |
| 4/11 | Service has gotten noticeably worse over the last year. | 05961571Gift card balance question | Alda Pagac |  Chaz Renner | Apr 26, 2026, 6:09 PM |
| 5/5 | Best beauty retail experience I've had online. Order arrived in two days, all perfectly packaged. | 15322029Return after 30-day window | Alda Pagac |  Darryl Jacobi | Apr 3, 2026, 11:40 AM |
| 1/11 | The Insider perks feel watered down compared to two years ago. | 72988176Item authenticity concern | Alda Pagac | Lily Raynor | Mar 28, 2026, 3:32 AM |
| 10/11 | Recommend to anyone who'll listen. Best loyalty program in the space. | 10951247BOPIS pickup not ready | Alda Pagac |  Kaela Friesen | Mar 12, 2026, 9:06 PM |
| 4/5 | Easier returns from international addresses. | 23281024Store experience feedback | Alda Pagac |  Vilma Gusikowski | Feb 20, 2026, 12:10 AM |
| 2/5 | App kept asking for the same info on different screens. | 88273714Pro discount enrollment | Alda Pagac |  Katrina Johns | Dec 20, 2025, 6:20 AM |
| 3/5 | It's whatever. Got what I needed but no follow-through. | 11697043Order arrived damaged | Alda Pagac | Lily Raynor | Dec 9, 2025, 2:28 PM |
| 5/5 | Easiest return I've ever done. Just printed the label and dropped it off. | 00284494Loyalty points not posting | Alda Pagac |  Tommy Kuvalis | Dec 6, 2025, 2:02 AM |
| 5/5 | The Beauty Advisor recommended a moisturizer for my rosacea that actually works. | 33995544Influencer code not working | Alda Pagac |  Mr. Lonie Hudson | Sep 17, 2025, 12:07 AM |
| 3/5 | Agent was polite but couldn't actually fix the loyalty points issue. | 28790303Allergic reaction concern | Alda Pagac | Lily Raynor | Aug 3, 2025, 9:17 AM |
| 1/5 | Took 11 separate interactions to get my Insider tier restored. | 96125586Pro discount enrollment | Alda Pagac |  Yazmin Jast | Jul 16, 2025, 4:40 AM |
| 10/11 | Big fan. Their customer service has saved me more than once. | 77538727Wrong shade sent | Alda Pagac |  Mr. Skyla Trantow | Jul 13, 2025, 10:22 AM |
| 7/11 | Decent enough. The app has bugs sometimes. | 23369120Cancel subscription / Auto-replenish | Alda Pagac | Lily Raynor | Jun 27, 2025, 6:00 AM |
| 5/5 | Loved the personalized note in my order. Small touch, big impact. | 93493938Price match request | Alda Pagac | Mr. Skyla Trantow | Jun 4, 2025, 10:35 PM |