Otis Corwin
margarita_oberbrunner@gmail.com
Showing 1 - 14 of 14
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 5/5 | Got my Klarna split sorted out in two messages. So easy. | 06049576Price match request | Otis Corwin |  Lily Raynor | Apr 11, 2026, 5:57 PM |
| 5/5 | Replied within minutes on a Sunday. Honestly didn't expect that. | 61892671Pro discount enrollment | Otis Corwin |  Tommy Kuvalis | Apr 4, 2026, 10:06 AM |
| 4/5 | Resolved my question, just wish the app hadn't logged me out twice during the chat. | 09705579Influencer code not working | Otis Corwin |  Faith Hilll | Mar 11, 2026, 7:55 PM |
| 3/5 | Resolved but only after I escalated. Should not have taken that long. | 68315525Cancel order request | Otis Corwin | Faith Hilll | Mar 1, 2026, 8:28 AM |
| 4/5 | Great overall, just took a bit longer than I expected on chat. | 58954640Address change after shipping | Otis Corwin |  Yazmin Jast | Jan 25, 2026, 3:30 AM |
| 2/5 | Took five days to get a reply. Then they couldn't even help with the return. | 91883950Missing items in shipment | Otis Corwin |  Leonard Waters-Howell | Jan 2, 2026, 11:01 PM |
| 7/11 | I'm a regular customer but I don't evangelize. | 54259634Return after 30-day window | Otis Corwin |  Garth Dooley | Dec 22, 2025, 4:35 PM |
| 5/5 | Quick refund, clear communication, and they upgraded my shipping for the next order. | 83976217Cancel subscription / Auto-replenish | Otis Corwin |  Amely Pacocha | Nov 23, 2025, 8:53 AM |
| 5/5 | Resolved my BOPIS issue at the SoHo store within minutes. Hugo was a gem. | 31878948Question about product ingredients | Otis Corwin | Tommy Kuvalis | Nov 20, 2025, 2:27 PM |
| 3/5 | Required more steps than it should have for a simple shade exchange. | 55664371Cancel subscription / Auto-replenish | Otis Corwin | Faith Hilll | Oct 20, 2025, 2:02 AM |
| 3/5 | Fine. The agent was friendly but seemed unsure of the answer. | 58175532Restock alert for backorder | Otis Corwin | Amely Pacocha | Oct 8, 2025, 3:41 PM |
| 5/5 | Returned three items from one order with one label. Brilliant. | 61727968Where is my order? | Otis Corwin |  Dr. Mandy McLaughlin | Oct 5, 2025, 8:54 AM |
| 5/5 | Signing up was effortless and they sent samples that match my profile. | 61314811App login problem | Otis Corwin |  Vilma Gusikowski | Jul 20, 2025, 4:50 AM |
| 5/5 | Got my Klarna split sorted out in two messages. So easy. | 43016275Return after 30-day window | Otis Corwin |  Mr. Lonie Hudson | Jul 2, 2025, 9:49 PM |