Otis Corwin
margarita_oberbrunner@gmail.com
Showing 1 - 43 of 43
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 94082544 | Foundation match help | Closed | Normal | Otis Corwin | — |  Vilma Gusikowski | Social | shippingloyalty | 18h | ⊘Not fired | — | — | — | May 6, 2026 | May 12, 2026 |
| 69061629 | Lost package follow-up | Solved | Normal | Otis Corwin | — |  Lily Raynor | shade-matchappvip | 6h | ○Sent, no reply | — | — | — | Apr 29, 2026 | - | |
| 26764572 | Return after 30-day window | Solved | Normal | Otis Corwin | — |  Steve O'Conner | Chat | wholesale | 6h | ○Sent, no reply | — | — | — | Apr 24, 2026 | - |
| 30733441 | Cancel order request | Closed | Normal | Otis Corwin | — | Steve O'Conner | — | 5h | ○Sent, no reply | — | — | — | Apr 17, 2026 | Apr 21, 2026 | |
| 02229269 | Wholesale order question | Solved | Normal | Otis Corwin | — |  Faith Hilll | damagedfragranceshade-match | 2d 9h | ⊘Not fired | — | — | — | Apr 12, 2026 | - | |
| 03455765 | Loyalty points not posting | Solved | Low | Otis Corwin | — |  Mr. Eliza Gerhold IV | Phone | fragrancesamples | 15h | ○Sent, no reply | — | — | — | Apr 10, 2026 | - |
| 06049576 | Price match request | Closed | Normal | Otis Corwin | — | Lily Raynor | influencerloyalty | 15h | ●Responded | 5/5 | — | — | Apr 10, 2026 | Apr 12, 2026 | |
| 61892671 | Pro discount enrollment | Solved | Low | Otis Corwin | — |  Tommy Kuvalis | — | 8h | ●Responded | 5/5 | — | — | Apr 2, 2026 | - | |
| 58354449 | Cancel subscription / Auto-replenish | Closed | High | Otis Corwin | — |  Garth Dooley | Chat | shade-match | 1h | ○Sent, no reply | — | — | — | Apr 1, 2026 | Apr 6, 2026 |
| 19520810 | App crashes at checkout | Solved | Normal | Otis Corwin | — |  Yazmin Jast | Social | wholesaleloyaltyshipping | 11h | ⊘Not fired | — | — | — | Mar 20, 2026 | - |
| 09705579 | Influencer code not working | Solved | High | Otis Corwin | — | Faith Hilll | Chat | influencerbopis | 2h | ●Responded | 4/5 | — | — | Mar 10, 2026 | - |
| 09967119 | Item authenticity concern | Closed | High | Otis Corwin | — |  Kip Schroeder IV | Chat | — | 1d 10h | ○Sent, no reply | — | — | — | Mar 5, 2026 | Mar 13, 2026 |
| 68315525 | Cancel order request | Solved | Normal | Otis Corwin | — | Faith Hilll | Chat | — | 5h | ●Responded | 3/5 | — | — | Feb 28, 2026 | - |
| 16702644 | Store experience feedback | Solved | Normal | Otis Corwin | — |  Kaela Friesen | bopis | 7h | ○Sent, no reply | — | — | — | Feb 3, 2026 | - | |
| 58954640 | Address change after shipping | Solved | Normal | Otis Corwin | — | Yazmin Jast | bopisshade-match | 2d 16h | ●Responded | 4/5 | — | — | Jan 21, 2026 | - | |
| 84634979 | Question about product ingredients | Solved | High | Otis Corwin | — | Yazmin Jast | — | 1h | ⊘Not fired | — | — | — | Jan 12, 2026 | - | |
| 91883950 | Missing items in shipment | Solved | Normal | Otis Corwin | — |  Leonard Waters-Howell | Chat | — | 14h | ●Responded | 2/5 | — | — | Jan 1, 2026 | - |
| 96082926 | BOPIS pickup not ready | Pending | Normal | Otis Corwin | — | Lily Raynor | Chat | vip | - | —Skipped | — | — | — | Dec 28, 2025 | - |
| 54259634 | Return after 30-day window | Solved | High | Otis Corwin | — | Garth Dooley | Chat | shippingvip | 1d 8h | ●Responded | 7/11 | — | — | Dec 19, 2025 | - |
| 07713871 | Insider tier issue | Solved | High | Otis Corwin | — |  Chaz Renner | — | 1d 17h | ⊘Not fired | — | — | — | Dec 6, 2025 | - | |
| 63713539 | Influencer code not working | Closed | Normal | Otis Corwin | — | Garth Dooley | shade-matchshipping | 3h | ○Sent, no reply | — | — | — | Dec 5, 2025 | Dec 12, 2025 | |
| 55600669 | Question about product ingredients | Pending | Normal | Otis Corwin | — |  Mr. Skyla Trantow | Chat | returns | - | —Skipped | — | — | — | Dec 4, 2025 | - |
| 63279606 | Shipping cost question | Solved | Normal | Otis Corwin | — | Tommy Kuvalis | refundappinfluencer | 22h | ○Sent, no reply | — | — | — | Dec 2, 2025 | - | |
| 72299693 | App login problem | Solved | High | Otis Corwin | — |  Julie Hodkiewicz | Chat | loyalty | 3h | ○Sent, no reply | — | — | — | Nov 27, 2025 | - |
| 83976217 | Cancel subscription / Auto-replenish | Solved | High | Otis Corwin | — |  Amely Pacocha | — | 1h | ●Responded | 5/5 | — | — | Nov 21, 2025 | - | |
| 31878948 | Question about product ingredients | Solved | Normal | Otis Corwin | — | Tommy Kuvalis | shippingdamagedrefund | 10h | ●Responded | 5/5 | — | — | Nov 19, 2025 | - | |
| 23973626 | Missing samples in order | Closed | Urgent | Otis Corwin | — |  Darryl Jacobi | Chat | — | 1d 1h | ○Sent, no reply | — | — | — | Nov 13, 2025 | Nov 20, 2025 |
| 55664371 | Cancel subscription / Auto-replenish | Solved | Normal | Otis Corwin | — | Faith Hilll | Chat | fragrancesamplesshipping | 12h | ●Responded | 3/5 | — | — | Oct 17, 2025 | - |
| 14633222 | Cancel subscription / Auto-replenish | Solved | Normal | Otis Corwin | — |  Oscar O'Hara | bopis | 2d 17h | ○Sent, no reply | — | — | — | Oct 14, 2025 | - | |
| 79806880 | Cancel subscription / Auto-replenish | Solved | Normal | Otis Corwin | — | Steve O'Conner | Chat | — | 5h | ○Sent, no reply | — | — | — | Oct 9, 2025 | - |
| 58175532 | Restock alert for backorder | Solved | Normal | Otis Corwin | — | Amely Pacocha | — | 15h | ●Responded | 3/5 | — | — | Oct 7, 2025 | - | |
| 61727968 | Where is my order? | Closed | Normal | Otis Corwin | — |  Dr. Mandy McLaughlin | gift-cardfragranceshipping | 16h | ●Responded | 5/5 | — | — | Oct 3, 2025 | Oct 6, 2025 | |
| 26561142 | Price match request | Solved | Normal | Otis Corwin | — | Faith Hilll | samples | 23h | ○Sent, no reply | — | — | — | Aug 28, 2025 | - | |
| 76260837 | Question about product ingredients | Pending | High | Otis Corwin | — |  Ignatius Cummerata | Social | shade-match | - | —Skipped | — | — | — | Aug 21, 2025 | - |
| 38001003 | Shipping cost question | Open | Urgent | Otis Corwin | — |  Katrina Johns | shipping | - | —Skipped | — | — | — | Aug 14, 2025 | - | |
| 61314811 | App login problem | Solved | Low | Otis Corwin | — | Vilma Gusikowski | Chat | bopisshade-match | 2h | ●Responded | 5/5 | — | — | Jul 19, 2025 | - |
| 56247673 | BOPIS pickup not ready | Solved | Low | Otis Corwin | — | Darryl Jacobi | bopiswholesale | 1h | ○Sent, no reply | — | — | — | Jul 12, 2025 | - | |
| 95895670 | Refund not received | Solved | High | Otis Corwin | — | Darryl Jacobi | Chat | — | 23h | ⊘Not fired | — | — | — | Jul 4, 2025 | - |
| 43016275 | Return after 30-day window | Closed | Low | Otis Corwin | — |  Mr. Lonie Hudson | — | 3h | ●Responded | 5/5 | — | — | Jul 2, 2025 | Jul 6, 2025 | |
| 94408071 | Restock alert for backorder | Solved | Normal | Otis Corwin | — | Vilma Gusikowski | Chat | returns | 12h | ○Sent, no reply | — | — | — | Jun 30, 2025 | - |
| 06396698 | Store experience feedback | Pending | Normal | Otis Corwin | — | Amely Pacocha | — | - | —Skipped | — | — | — | Jun 28, 2025 | - | |
| 24223331 | Question about product ingredients | Solved | Normal | Otis Corwin | — | Chaz Renner | samples | 10h | ○Sent, no reply | — | — | — | Jun 17, 2025 | - | |
| 58395644 | Cancel subscription / Auto-replenish | Solved | Normal | Otis Corwin | — | Faith Hilll | gift-card | 2d 8h | ○Sent, no reply | — | — | — | May 28, 2025 | - |