Jake Connelly
bessie16@yahoo.com
Showing 1 - 16 of 16
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 4/11 | Won't recommend until the basics are fixed. | 00898957Wrong shade sent | Jake Connelly |  Katrina Johns | May 7, 2026, 9:45 AM |
| 5/5 | Loved the personalized note in my order. Small touch, big impact. | 27897989Cancel order request | Jake Connelly |  Lily Raynor | Apr 25, 2026, 3:28 AM |
| 5/5 | Resolved my missing-points issue with one message. So easy. | 62280479Cancel subscription / Auto-replenish | Jake Connelly |  Eula McKenzie | Apr 1, 2026, 1:26 PM |
| 5/5 | Tapped through the app and had my replacement on the way in 30 seconds. | 70985629Where is my order? | Jake Connelly |  Mr. Skyla Trantow | Mar 20, 2026, 10:22 AM |
| 5/5 | The Beauty Advisor recommended a moisturizer for my rosacea that actually works. | 57190623Insider tier issue | Jake Connelly |  Julie Hodkiewicz | Mar 1, 2026, 11:55 AM |
| 1/5 | Three weeks, four agents, still no refund. | 59456411Cancel order request | Jake Connelly | Julie Hodkiewicz | Feb 26, 2026, 11:34 AM |
| 4/5 | Resolved fine. The first agent transferred me but the second one nailed it. | 86840278Cancel subscription / Auto-replenish | Jake Connelly |  Darryl Jacobi | Feb 20, 2026, 12:27 PM |
| 5/5 | App glitched at checkout, they manually processed my order and threw in free shipping. Lovely. | 32922174Wrong shade sent | Jake Connelly |  Faith Hilll | Dec 29, 2025, 3:30 PM |
| 4/5 | Good support, just the points didn't post automatically — had to ask. | 11225714Order arrived damaged | Jake Connelly |  Mr. Lonie Hudson | Sep 16, 2025, 5:59 PM |
| 3/5 | Signup was straightforward. The quiz didn't really match me. | 69602449BOPIS pickup not ready | Jake Connelly |  Miss Amber Hintz Sr. | Aug 27, 2025, 12:29 PM |
| 9/11 | Bloom understands what a beauty customer actually wants. | 33406131Allergic reaction concern | Jake Connelly | Lily Raynor | Aug 25, 2025, 6:53 PM |
| 5/5 | Got my missing samples shipped out the same day. Thank you! | 99328060Restock alert for backorder | Jake Connelly |  Vilma Gusikowski | Aug 15, 2025, 4:09 AM |
| 5/5 | Best beauty retail experience I've had online. Order arrived in two days, all perfectly packaged. | 25804217BOPIS order cancelled at store | Jake Connelly |  Oscar O'Hara | Aug 13, 2025, 8:29 PM |
| 4/5 | Helpful, just felt rushed at the end of the conversation. | 78219763Refund not received | Jake Connelly | Mr. Skyla Trantow | Jul 6, 2025, 9:46 PM |
| 2/5 | Long wait, then the agent disconnected without resolving anything. | 56777995Wholesale order question | Jake Connelly |  Amely Pacocha | Jun 26, 2025, 7:54 PM |
| 5/5 | Lightning fast response, fixed my Insider points balance in one message. | 34231627Where is my order? | Jake Connelly |  Chaz Renner | May 31, 2025, 7:32 AM |