Mr. Armando Mertz
oren42@hotmail.com
Showing 1 - 10 of 10
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 4/5 | Bring back the discontinued matte foundation line. | 92701185Influencer code not working | Mr. Armando Mertz |  Katrina Johns | Apr 17, 2026, 12:33 AM |
| 4/5 | Solved my return, just needed a couple of follow-ups to get there. | 82716090Question about product ingredients | Mr. Armando Mertz |  Darryl Jacobi | Apr 1, 2026, 8:06 PM |
| 4/5 | Solid help. The loyalty points took a day to show up after the agent said they would post. | 45299498Wholesale order question | Mr. Armando Mertz |  Faith Hilll | Mar 31, 2026, 1:57 PM |
| 4/5 | Solved my return, just needed a couple of follow-ups to get there. | 54003596Refund not received | Mr. Armando Mertz | Darryl Jacobi | Jan 25, 2026, 5:31 PM |
| 3/5 | Okay experience. The chat felt scripted, didn't really listen at first. | 46372998Cancel subscription / Auto-replenish | Mr. Armando Mertz |  Jacklyn Dare | Nov 30, 2025, 1:06 PM |
| 2/5 | Refund came through but was 30 dollars short and no one can explain why. | 94605973Missing samples in order | Mr. Armando Mertz |  Yazmin Jast | Nov 29, 2025, 3:32 PM |
| 7/11 | The Insider program is okay. Not as good as some competitors. | 04295032Pro discount enrollment | Mr. Armando Mertz | Katrina Johns | Nov 8, 2025, 3:57 PM |
| 4/5 | Got my issue handled. Slightly long wait but the agent more than made up for it. | 76456741Question about product ingredients | Mr. Armando Mertz | Yazmin Jast | Oct 26, 2025, 3:06 AM |
| 2/5 | Not great. The product arrived broken, replacement also broken. | 96785645BOPIS pickup not ready | Mr. Armando Mertz |  Mr. Eliza Gerhold IV | Jul 2, 2025, 11:14 PM |
| 2/5 | Frustrating. Had to repeat my issue four times to three different agents. | 77704842App crashes at checkout | Mr. Armando Mertz | Faith Hilll | Jun 7, 2025, 9:33 PM |