Juanita Weissnat
wm63@gmail.com
Showing 1 - 34 of 34
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 66429808 | Item authenticity concern | Solved | Normal | Juanita Weissnat | — |  Miss Amber Hintz Sr. | Chat | vipbopis | 1d 11h | ○Sent, no reply | — | — | — | May 20, 2026 | - |
| 60278638 | Missing samples in order | Solved | High | Juanita Weissnat | — | Miss Amber Hintz Sr. | influencer | 19h | ●Responded | 1/5 | — | — | Mar 7, 2026 | - | |
| 03976139 | Wrong shade sent | Solved | Normal | Juanita Weissnat | — |  Tommy Kuvalis | Social | — | 1d 8h | ⊘Not fired | — | — | — | Mar 5, 2026 | - |
| 21294573 | Refund not received | Solved | Low | Juanita Weissnat | — |  Mr. Skyla Trantow | Chat | bopisshade-match | 7h | ●Responded | 9/11 | — | — | Mar 5, 2026 | - |
| 58433414 | Gift card balance question | Solved | Normal | Juanita Weissnat | — |  Oscar O'Hara | Chat | gift-cardfragranceloyalty | 18h | ○Sent, no reply | — | — | — | Feb 26, 2026 | - |
| 46652535 | Return after 30-day window | Closed | Normal | Juanita Weissnat | — |  Dr. Mandy McLaughlin | Phone | samples | 20h | ○Sent, no reply | — | — | — | Feb 21, 2026 | Feb 27, 2026 |
| 07078749 | Refund not received | Solved | Normal | Juanita Weissnat | — |  Garth Dooley | wholesalesamplesloyalty | 7d 2h | ⊘Not fired | — | — | — | Jan 22, 2026 | - | |
| 40952260 | Return after 30-day window | Closed | Normal | Juanita Weissnat | — | Garth Dooley | — | 13h | ○Sent, no reply | — | — | — | Jan 19, 2026 | Jan 21, 2026 | |
| 29090535 | Price match request | Closed | Normal | Juanita Weissnat | — | Mr. Skyla Trantow | returnsshade-match | 23h | ○Sent, no reply | — | — | — | Jan 16, 2026 | Jan 21, 2026 | |
| 78237824 | Foundation match help | Closed | Normal | Juanita Weissnat | — |  Darryl Jacobi | — | 4h | ⊘Not fired | — | — | — | Jan 6, 2026 | Jan 11, 2026 | |
| 85344443 | Foundation match help | Solved | Low | Juanita Weissnat | — |  Jacklyn Dare | Social | bopissamples | 6h | ⊘Not fired | — | — | — | Jan 2, 2026 | - |
| 23434422 | Birthday gift not received | Solved | Normal | Juanita Weissnat | — |  Steve O'Conner | bopisvipshade-match | 19h | ○Sent, no reply | — | — | — | Dec 19, 2025 | - | |
| 37697593 | Where is my order? | Solved | Normal | Juanita Weissnat | — |  Ignatius Cummerata | gift-cardshade-matchsamples | 6h | ●Responded | 3/5 | — | — | Dec 18, 2025 | - | |
| 26708706 | Gift card balance question | Pending | Low | Juanita Weissnat | — | Jacklyn Dare | Chat | — | - | —Skipped | — | — | — | Dec 18, 2025 | - |
| 48955911 | Missing samples in order | Solved | Low | Juanita Weissnat | — | Darryl Jacobi | Chat | loyaltybopis | 14h | ●Responded | 5/5 | — | — | Dec 12, 2025 | - |
| 81025118 | Price match request | Solved | High | Juanita Weissnat | — |  Katrina Johns | Chat | gift-cardreturns | 4h | ○Sent, no reply | — | — | — | Dec 8, 2025 | - |
| 98705613 | App login problem | Solved | Low | Juanita Weissnat | — |  Amely Pacocha | appshade-matchwholesale | 3h | ○Sent, no reply | — | — | — | Dec 5, 2025 | - | |
| 29036829 | Price match request | Solved | Normal | Juanita Weissnat | — |  Mr. Cade Senger | Chat | — | 4h | ○Sent, no reply | — | — | — | Dec 1, 2025 | - |
| 99138824 | Allergic reaction concern | Solved | Normal | Juanita Weissnat | — | Mr. Cade Senger | Chat | — | 8d 18h | ○Sent, no reply | — | — | — | Nov 20, 2025 | - |
| 07764789 | Missing items in shipment | Solved | Low | Juanita Weissnat | — | Amely Pacocha | Chat | apployalty | 6h | ⊘Not fired | — | — | — | Nov 10, 2025 | - |
| 22536185 | BOPIS pickup not ready | Solved | Normal | Juanita Weissnat | — |  Eula McKenzie | — | 2h | ○Sent, no reply | — | — | — | Nov 8, 2025 | - | |
| 46737542 | Item authenticity concern | Solved | Normal | Juanita Weissnat | — | Mr. Skyla Trantow | apprefund | 6h | ○Sent, no reply | — | — | — | Oct 19, 2025 | - | |
| 48605324 | Birthday gift not received | Solved | Normal | Juanita Weissnat | — | Dr. Mandy McLaughlin | gift-cardinfluencer | 3h | ●Responded | 5/5 | — | — | Oct 18, 2025 | - | |
| 35039339 | Shipping cost question | Solved | Urgent | Juanita Weissnat | — |  Faith Hilll | damaged | 3h | ○Sent, no reply | — | — | — | Oct 17, 2025 | - | |
| 08901519 | Address change after shipping | Closed | Low | Juanita Weissnat | — | Dr. Mandy McLaughlin | Social | loyalty | 2d 1h | ⊘Not fired | — | — | — | Oct 8, 2025 | Oct 14, 2025 |
| 23641438 | Return after 30-day window | Closed | Low | Juanita Weissnat | — | Tommy Kuvalis | Chat | — | 1h | ○Sent, no reply | — | — | — | Sep 19, 2025 | Sep 25, 2025 |
| 45606899 | Birthday gift not received | Solved | Normal | Juanita Weissnat | — | Darryl Jacobi | Chat | gift-cardloyaltyfragrance | 2h | ○Sent, no reply | — | — | — | Sep 5, 2025 | - |
| 45963978 | App crashes at checkout | Solved | Urgent | Juanita Weissnat | — |  Julie Hodkiewicz | Chat | samplesshade-matchfragrance | 23h | ○Sent, no reply | — | — | — | Aug 28, 2025 | - |
| 78877773 | Foundation match help | Closed | Low | Juanita Weissnat | — | Miss Amber Hintz Sr. | — | 6h | ⊘Not fired | — | — | — | Aug 28, 2025 | Sep 3, 2025 | |
| 37984991 | Insider tier issue | Closed | Low | Juanita Weissnat | — | Ignatius Cummerata | Phone | — | 6h | ○Sent, no reply | — | — | — | Aug 17, 2025 | Aug 20, 2025 |
| 58350364 | Missing samples in order | Pending | Normal | Juanita Weissnat | — | Steve O'Conner | Chat | shade-match | - | —Skipped | — | — | — | Aug 11, 2025 | - |
| 89659625 | Insider tier issue | Open | Normal | Juanita Weissnat | — |  Vilma Gusikowski | Chat | wholesale | - | —Skipped | — | — | — | Jul 17, 2025 | - |
| 13144081 | Return after 30-day window | Solved | Normal | Juanita Weissnat | — | Eula McKenzie | Chat | shipping | 5h | ○Sent, no reply | — | — | — | Jul 5, 2025 | - |
| 89908571 | Wholesale order question | Closed | Low | Juanita Weissnat | — | Jacklyn Dare | Chat | samplesshade-match | 4h | ○Sent, no reply | — | — | — | May 27, 2025 | Jun 1, 2025 |