Graham Abernathy
dayana_lindgren24@gmail.com
Showing 1 - 11 of 11
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 10/11 | Recommend to anyone who'll listen. Best loyalty program in the space. | 05620791Refund not received | Graham Abernathy |  Katrina Johns | May 5, 2026, 2:56 AM |
| 10/11 | Their personalization is unreal. Like having a personal Beauty Advisor. | 59329051Wholesale order question | Graham Abernathy |  Mr. Eliza Gerhold IV | Apr 4, 2026, 10:11 AM |
| 4/5 | Helpful team, the agent was kind. Wish the BOPIS pickup had been ready when promised. | 47286667Shipping cost question | Graham Abernathy | Mr. Eliza Gerhold IV | Mar 19, 2026, 10:32 PM |
| 10/11 | Best omnichannel experience in beauty. Stores, app, and online all sync seamlessly. | 00054175Refund not received | Graham Abernathy |  Faith Hilll | Mar 16, 2026, 8:44 AM |
| 2/5 | The BOPIS pickup was a disaster. Hour-long wait at the store. | 76392792BOPIS order cancelled at store | Graham Abernathy |  Darryl Jacobi | Feb 3, 2026, 8:33 PM |
| 5/5 | Returned my serum no questions asked, refund hit my card the next day. | 58602456Return after 30-day window | Graham Abernathy |  Oscar O'Hara | Jan 11, 2026, 6:27 PM |
| 3/5 | Took two chats to get the issue solved. Each agent gave me different info. | 40946306Question about product ingredients | Graham Abernathy |  Amely Pacocha | Jan 1, 2026, 2:00 AM |
| 4/5 | Solved my return, just needed a couple of follow-ups to get there. | 06730222Cancel subscription / Auto-replenish | Graham Abernathy |  Ignatius Cummerata | Dec 30, 2025, 9:27 PM |
| 5/5 | The Beauty Advisor on chat was so knowledgeable, helped me build a full skincare routine for sensitive skin. | 41285183App crashes at checkout | Graham Abernathy |  Vilma Gusikowski | Dec 8, 2025, 7:11 PM |
| 5/5 | Replaced my damaged perfume bottle within 24 hours. So impressed. | 43774536Gift card balance question | Graham Abernathy | Katrina Johns | Nov 7, 2025, 5:35 AM |
| 3/5 | Onboarding was fine. Not memorable in either direction. | 15634721Return after 30-day window | Graham Abernathy | Katrina Johns | Sep 19, 2025, 5:42 PM |