Graham Abernathy
dayana_lindgren24@gmail.com
Showing 1 - 33 of 33
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 83500947 | Foundation match help | Open | Low | — | refund | - | —Skipped | — | — | — | May 20, 2026 | - | |||
| 50004327 | Pro discount enrollment | Solved | Normal | — | Phone | samplesfragrancegift-card | 3h | ○Sent, no reply | — | — | — | May 16, 2026 | - | ||
| 05620791 | Refund not received | Closed | Low | — | Chat | damagedsamplesreturns | 6h | ●Responded | 10/11 | — | — | May 4, 2026 | May 8, 2026 | ||
| 20765734 | Discount code not working | Solved | High | — | refund | 4h | ○Sent, no reply | — | — | — | May 1, 2026 | - | |||
| 02689306 | Influencer code not working | Solved | Normal | — | damagedgift-card | 6d 3h | ⊘Not fired | — | — | — | Apr 29, 2026 | - | |||
| 83643583 | Birthday gift not received | Closed | Normal | — | apprefund | 3h | ○Sent, no reply | — | — | — | Apr 26, 2026 | May 2, 2026 | |||
| 89598462 | Foundation match help | Solved | Normal | — | — | 2h | ○Sent, no reply | — | — | — | Apr 23, 2026 | - | |||
| 59329051 | Wholesale order question | Solved | Normal | — | refundloyaltyshade-match | 14h | ●Responded | 10/11 | — | — | Apr 2, 2026 | - | |||
| 94035898 | App crashes at checkout | Pending | Normal | — | wholesaledamaged | - | —Skipped | — | — | — | Apr 1, 2026 | - | |||
| 87410244 | Shipping cost question | Open | Normal | — | loyalty | - | —Skipped | — | — | — | Mar 26, 2026 | - | |||
| 47286667 | Shipping cost question | Solved | Normal | — | Phone | refundvip | 18h | ●Responded | 4/5 | — | — | Mar 18, 2026 | - | ||
| 58850351 | Missing samples in order | Closed | Normal | — | Chat | — | 10h | ○Sent, no reply | — | — | — | Mar 14, 2026 | Mar 22, 2026 | ||
| 00054175 | Refund not received | Closed | Normal | — | Chat | returnswholesalesamples | 21h | ●Responded | 10/11 | — | — | Mar 13, 2026 | Mar 20, 2026 | ||
| 80201277 | Missing samples in order | Solved | High | — | Chat | loyalty | 4h | ○Sent, no reply | — | — | — | Mar 5, 2026 | - | ||
| 92520003 | Gift card balance question | Solved | Low | — | Chat | vip | 2h | ○Sent, no reply | — | — | — | Feb 14, 2026 | - | ||
| 76392792 | BOPIS order cancelled at store | Solved | Normal | — | Chat | gift-cardreturns | 2d 18h | ●Responded | 2/5 | — | — | Jan 30, 2026 | - | ||
| 88398453 | Pro discount enrollment | Closed | Normal | — | shade-matchdamagedfragrance | 2d 3h | ○Sent, no reply | — | — | — | Jan 23, 2026 | Jan 30, 2026 | |||
| 42740911 | Missing items in shipment | Solved | Normal | — | Chat | — | 2d 8h | ○Sent, no reply | — | — | — | Jan 23, 2026 | - | ||
| 58602456 | Return after 30-day window | Solved | Normal | — | Phone | fragrancegift-cardsamples | 2h | ●Responded | 5/5 | — | — | Jan 10, 2026 | - | ||
| 40946306 | Question about product ingredients | Closed | Normal | — | — | 2d 13h | ●Responded | 3/5 | — | — | Dec 27, 2025 | Jan 6, 2026 | |||
| 06730222 | Cancel subscription / Auto-replenish | Solved | Normal | — | Chat | — | 2d 1h | ●Responded | 4/5 | — | — | Dec 27, 2025 | - | ||
| 41285183 | App crashes at checkout | Solved | Normal | — | — | 10h | ●Responded | 5/5 | — | — | Dec 7, 2025 | - | |||
| 66873280 | Cancel subscription / Auto-replenish | Pending | Low | — | — | - | —Skipped | — | — | — | Nov 11, 2025 | - | |||
| 43774536 | Gift card balance question | Solved | Low | — | — | 10h | ●Responded | 5/5 | — | — | Nov 5, 2025 | - | |||
| 24192469 | Wholesale order question | Solved | Normal | — | Chat | refunddamagedshipping | 6d 22h | ○Sent, no reply | — | — | — | Oct 10, 2025 | - | ||
| 15634721 | Return after 30-day window | Solved | Normal | — | Chat | bopis | 5h | ●Responded | 3/5 | — | — | Sep 17, 2025 | - | ||
| 77678393 | Restock alert for backorder | Solved | Normal | — | apprefundgift-card | 1d 20h | ○Sent, no reply | — | — | — | Sep 10, 2025 | - | |||
| 60374734 | Discount code not working | Closed | Normal | — | shippingfragrancereturns | 1h | ○Sent, no reply | — | — | — | Aug 28, 2025 | Sep 3, 2025 | |||
| 99528656 | App crashes at checkout | Pending | Normal | — | — | - | —Skipped | — | — | — | Jul 27, 2025 | - | |||
| 16669363 | Item authenticity concern | Solved | Urgent | — | bopiswholesale | 1d 11h | ○Sent, no reply | — | — | — | Jul 26, 2025 | - | |||
| 74539772 | Loyalty points not posting | Solved | Normal | — | Chat | shade-matchreturnsvip | 6d 15h | ○Sent, no reply | — | — | — | Jul 24, 2025 | - | ||
| 07153268 | App crashes at checkout | Closed | Normal | — | influencerfragrance | 1h | ○Sent, no reply | — | — | — | Jun 19, 2025 | Jun 25, 2025 | |||
| 77326428 | Loyalty points not posting | Closed | Normal | — | Chat | shade-match | 6h | ○Sent, no reply | — | — | — | May 26, 2025 | Jun 1, 2025 |