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CustomersEdwin Hammes

Edwin Hammes

dayne_greenfelder@hotmail.com
Tickets42Responses13
Showing 1 - 13 of 13
Rating
Comment
Ticket
Customer
Team member
Responded
4/5Good experience. The Beauty Advisor was knowledgeable but I had to wait 10 minutes.81053655Insider tier issueEdwin HammesMr. Lonie HudsonApr 15, 2026, 2:23 AM
5/5The Beauty Advisor recommended a moisturizer for my rosacea that actually works.27207767BOPIS pickup not readyEdwin HammesSteve O'ConnerApr 11, 2026, 12:09 AM
4/5Decent. The reply was helpful but I had to ask twice to confirm the refund timing.91256949Discount code not workingEdwin HammesEula McKenzieOct 17, 2025, 2:58 AM
10/11Their personalization is unreal. Like having a personal Beauty Advisor.68459627Wholesale order questionEdwin HammesAmely PacochaOct 14, 2025, 7:41 AM
4/5Helpful, just felt rushed at the end of the conversation.26588432Item authenticity concernEdwin HammesMr. Skyla TrantowOct 8, 2025, 8:32 AM
5/5Resolved my missing-points issue with one message. So easy.14754052Insider tier issueEdwin HammesSteve O'ConnerSep 21, 2025, 1:12 PM
5/5Five stars. Marisol matched my undertone perfectly over a quick chat.35823151Allergic reaction concernEdwin HammesMr. Lonie HudsonSep 6, 2025, 10:09 AM
4/5The product swap went through. Wish the email confirmations were faster.21617376Question about product ingredientsEdwin HammesLily RaynorSep 4, 2025, 2:51 PM
1/11Stock-outs are constant. Recommending Bloom feels risky now.28013160BOPIS pickup not readyEdwin HammesOscar O'HaraSep 4, 2025, 9:20 AM
3/5Average. Got a partial refund instead of full and didn't really get why.41208968Loyalty points not postingEdwin HammesMr. Lonie HudsonAug 27, 2025, 7:17 PM
4/5Decent. The reply was helpful but I had to ask twice to confirm the refund timing.43298489Loyalty points not postingEdwin HammesLily RaynorJul 16, 2025, 10:06 AM
9/11Their personalization is unreal. Like having a personal Beauty Advisor.48512837Pro discount enrollmentEdwin HammesEula McKenzieJun 7, 2025, 2:50 AM
1/5Lost all my profile data after the first session. Started over twice.76755586Refund not receivedEdwin HammesLily RaynorMay 27, 2025, 10:23 PM
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Properties

Customer
Name
Edwin Hammes
Email
dayne_greenfelder@hotmail.com
Loyalty tier
Insider
Company
—
Skin type
dry
Loyalty points
14,100
Lifetime spend
919
Last purchase
May 22, 2026
Skin tone
fair
Foundation shade
58W
Skin concerns
sensitivity, dullness, acne
Allergies / restrictions
paraben-free
Favorite brands
Maison Margiela, Kiehl's, Charlotte Tilbury
YTD spend
—
App installed
Yes
App last opened
May 20, 2026
Email subscribed
No
Marketing segment
active
Last purchase amount
—
Total orders
2
Preferred category
—
Tickets
Tickets
42
Last seen
May 8, 2026
Responses
Avg rating
4.54