Dominic Ankunding
jefferey_welch@gmail.com
Showing 1 - 11 of 11
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 5/5 | The Beauty Advisor on chat was so knowledgeable, helped me build a full skincare routine for sensitive skin. | 05912723Missing samples in order | Jan 26, 2026, 2:04 PM | ||
| 10/11 | Recommend to anyone who'll listen. Best loyalty program in the space. | 30584943Loyalty points not posting | Jan 1, 2026, 1:46 PM | ||
| 1/5 | Had to call my credit card company because Bloom support gave up. | 52593303Allergic reaction concern | Dec 8, 2025, 8:52 AM | ||
| 5/5 | The personalization quiz is genuinely helpful, not just a marketing gimmick. | 13964717Refund not received | Sep 14, 2025, 12:27 PM | ||
| 2/5 | Didn't honor the price match. Felt nickel-and-dimed. | 24567496Order arrived damaged | Aug 18, 2025, 10:36 AM | ||
| 5/5 | Couldn't have been more helpful. Got an Elite member upgrade after one chat. | 18971199App login problem | Aug 7, 2025, 4:12 AM | ||
| 4/5 | Helpful team, the agent was kind. Wish the BOPIS pickup had been ready when promised. | 49515788Gift card balance question | Aug 3, 2025, 11:37 AM | ||
| 5/5 | Marie answered my question about which retinol to start with. Detailed, no pressure to upsell. | 07857698Pro discount enrollment | Jul 22, 2025, 9:48 AM | ||
| 3/5 | Improve the in-store digital experience. | 66012926Insider tier issue | Jun 26, 2025, 12:12 PM | ||
| 5/5 | Honestly the easiest exchange process I've used at any retailer. | 02544784Price match request | May 29, 2025, 11:57 PM | ||
| 5/5 | Did everything from my phone in the elevator. So easy. | 93335113Restock alert for backorder | May 25, 2025, 1:00 PM |