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CustomersJanet Lynch

Janet Lynch

hanna_volkman@hotmail.com
Tickets35Responses7
Showing 1 - 7 of 7
Rating
Comment
Ticket
Customer
Team member
Responded
5/5Color match through the app worked perfectly. Foundation is spot on.43734139Price match requestJanet LynchMr. Cade SengerMar 25, 2026, 6:28 PM
5/5Replaced my damaged perfume bottle within 24 hours. So impressed.73470874Price match requestJanet LynchSteve O'ConnerJan 18, 2026, 2:14 PM
3/5Solved the problem after I had to repeat my issue twice.38734751Missing items in shipmentJanet LynchEula McKenzieNov 21, 2025, 3:11 AM
5/5The Beauty Advisor on chat was so knowledgeable, helped me build a full skincare routine for sensitive skin.93096862Lost package follow-upJanet LynchKip Schroeder IVOct 23, 2025, 6:28 PM
5/5Resolved my issue and even taught me how to use the new app features. Excellent.42984054Shipping cost questionJanet LynchYazmin JastOct 1, 2025, 12:47 PM
10/11The brand range alone makes it worth it. Service makes it lifelong.90401586BOPIS order cancelled at storeJanet LynchMr. Cade SengerSep 30, 2025, 8:14 AM
2/5Two weeks for a refund on an order that was lost in transit.68859277Influencer code not workingJanet LynchMr. Cade SengerJul 18, 2025, 2:50 AM
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Properties

Customer
Name
Janet Lynch
Email
hanna_volkman@hotmail.com
Loyalty tier
Insider
Company
—
Skin type
combination
Loyalty points
13,976
Lifetime spend
55
Last purchase
Mar 11, 2026
Skin tone
—
Foundation shade
22N
Skin concerns
—
Allergies / restrictions
nickel-allergy
Favorite brands
Tatcha, Sol de Janeiro, Maison Margiela, Charlotte Tilbury
YTD spend
1,254
App installed
—
App last opened
—
Email subscribed
—
Marketing segment
high-value
Last purchase amount
120
Total orders
2
Preferred category
fragrance
Tickets
Tickets
35
Last seen
May 5, 2026
Responses
Avg rating
5.00