Janet Lynch
hanna_volkman@hotmail.com
Showing 1 - 35 of 35
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 47733081 | Order arrived damaged | Solved | Normal | Janet Lynch | — |  Garth Dooley | Chat | vipshipping | 1h | ○Sent, no reply | — | — | — | May 5, 2026 | - |
| 55022938 | Restock alert for backorder | Solved | Normal | Janet Lynch | — |  Mr. Eliza Gerhold IV | gift-carddamaged | 4d 14h | ○Sent, no reply | — | — | — | May 1, 2026 | - | |
| 88255273 | Klarna / Afterpay split issue | Pending | Low | Janet Lynch | — |  Tommy Kuvalis | gift-cardapp | - | —Skipped | — | — | — | Apr 30, 2026 | - | |
| 12135745 | Order arrived damaged | Solved | High | Janet Lynch | — |  Vilma Gusikowski | vipdamaged | 17h | ○Sent, no reply | — | — | — | Apr 24, 2026 | - | |
| 43734139 | Price match request | Solved | High | Janet Lynch | — |  Mr. Cade Senger | Chat | refundsamplesloyalty | 2h | ●Responded | 5/5 | — | — | Mar 24, 2026 | - |
| 64788874 | Missing samples in order | Pending | Normal | Janet Lynch | — |  Katrina Johns | Chat | samplesrefund | - | —Skipped | — | — | — | Mar 13, 2026 | - |
| 76931910 | BOPIS order cancelled at store | Solved | Normal | Janet Lynch | — |  Mr. Lonie Hudson | Phone | vip | 2h | ○Sent, no reply | — | — | — | Feb 4, 2026 | - |
| 58255016 | Refund not received | Solved | Normal | Janet Lynch | — |  Jacklyn Dare | — | 21h | ○Sent, no reply | — | — | — | Jan 30, 2026 | - | |
| 44764743 | Refund not received | Closed | Low | Janet Lynch | — |  Mr. Skyla Trantow | Phone | gift-cardloyalty | 3h | ○Sent, no reply | — | — | — | Jan 26, 2026 | Jan 30, 2026 |
| 71137649 | Missing items in shipment | Solved | Normal | Janet Lynch | — |  Kaela Friesen | shipping | 6h | ⊘Not fired | — | — | — | Jan 21, 2026 | - | |
| 73470874 | Price match request | Solved | High | Janet Lynch | — |  Steve O'Conner | wholesalesamplesloyalty | 22h | ●Responded | 5/5 | — | — | Jan 16, 2026 | - | |
| 98118684 | Address change after shipping | Pending | Low | Janet Lynch | — |  Amely Pacocha | Social | samplesrefund | - | —Skipped | — | — | — | Jan 10, 2026 | - |
| 23489113 | Wrong shade sent | Closed | Low | Janet Lynch | — |  Dr. Mandy McLaughlin | Chat | fragrance | 4h | ○Sent, no reply | — | — | — | Jan 7, 2026 | Jan 8, 2026 |
| 48187890 | Address change after shipping | Open | Urgent | Janet Lynch | — | Dr. Mandy McLaughlin | wholesaleapployalty | - | —Skipped | — | — | — | Jan 7, 2026 | - | |
| 21570297 | Return after 30-day window | Solved | Low | Janet Lynch | — |  Kip Schroeder IV | vipinfluencerreturns | 8h | ○Sent, no reply | — | — | — | Dec 31, 2025 | - | |
| 38734751 | Missing items in shipment | Closed | Low | Janet Lynch | — |  Eula McKenzie | Chat | sampleswholesaleloyalty | 12h | ●Responded | 3/5 | — | — | Nov 19, 2025 | Nov 25, 2025 |
| 22794658 | Restock alert for backorder | Solved | Normal | Janet Lynch | — |  Oscar O'Hara | Chat | shade-matchsamples | 4h | ○Sent, no reply | — | — | — | Nov 17, 2025 | - |
| 31285589 | Missing samples in order | Solved | Low | Janet Lynch | — | Mr. Cade Senger | shade-match | 8h | ○Sent, no reply | — | — | — | Nov 12, 2025 | - | |
| 93096862 | Lost package follow-up | Closed | High | Janet Lynch | — | Kip Schroeder IV | Phone | shippingapp | 4h | ●Responded | 5/5 | — | — | Oct 23, 2025 | Oct 30, 2025 |
| 56927083 | Address change after shipping | Solved | Urgent | Janet Lynch | — |  Lily Raynor | influencerwholesale | 2h | ○Sent, no reply | — | — | — | Oct 10, 2025 | - | |
| 42984054 | Shipping cost question | Closed | Normal | Janet Lynch | — |  Yazmin Jast | Chat | appbopis | 3h | ●Responded | 5/5 | — | — | Sep 30, 2025 | Oct 4, 2025 |
| 90401586 | BOPIS order cancelled at store | Solved | Normal | Janet Lynch | — | Mr. Cade Senger | Chat | influencergift-cardfragrance | 12h | ●Responded | 10/11 | — | — | Sep 28, 2025 | - |
| 60840436 | Loyalty points not posting | Solved | Normal | Janet Lynch | — | Kaela Friesen | Chat | — | 2h | ○Sent, no reply | — | — | — | Sep 17, 2025 | - |
| 10150390 | App crashes at checkout | Solved | Normal | Janet Lynch | — | Eula McKenzie | wholesalevip | 5h | ○Sent, no reply | — | — | — | Sep 13, 2025 | - | |
| 25143135 | Birthday gift not received | Solved | High | Janet Lynch | — | Amely Pacocha | Chat | shippingappreturns | 4h | ⊘Not fired | — | — | — | Sep 11, 2025 | - |
| 28060611 | App login problem | Closed | Normal | Janet Lynch | — |  Ignatius Cummerata | — | 5h | ○Sent, no reply | — | — | — | Sep 10, 2025 | Sep 14, 2025 | |
| 25011792 | BOPIS order cancelled at store | Pending | Normal | Janet Lynch | — | Katrina Johns | influencer | - | —Skipped | — | — | — | Aug 27, 2025 | - | |
| 41081945 | Pro discount enrollment | Solved | High | Janet Lynch | — |  Leonard Waters-Howell | Social | appvipwholesale | 8h | ⊘Not fired | — | — | — | Aug 25, 2025 | - |
| 34705359 | Shipping cost question | Pending | Urgent | Janet Lynch | — | Mr. Eliza Gerhold IV | shade-matchloyaltydamaged | - | —Skipped | — | — | — | Aug 20, 2025 | - | |
| 22183626 | Refund not received | Open | Normal | Janet Lynch | — | Tommy Kuvalis | — | - | —Skipped | — | — | — | Aug 5, 2025 | - | |
| 60871731 | Order arrived damaged | Solved | Normal | Janet Lynch | — |  Chaz Renner | fragrance | 3h | ⊘Not fired | — | — | — | Aug 3, 2025 | - | |
| 25072059 | BOPIS pickup not ready | Solved | Normal | Janet Lynch | — | Mr. Lonie Hudson | app | 7d 22h | ○Sent, no reply | — | — | — | Aug 1, 2025 | - | |
| 68859277 | Influencer code not working | Solved | Normal | Janet Lynch | — | Mr. Cade Senger | Chat | influencerdamaged | 5h | ●Responded | 2/5 | — | — | Jul 16, 2025 | - |
| 33917120 | Restock alert for backorder | Closed | Normal | Janet Lynch | — | Jacklyn Dare | Chat | influencer | 4h | ○Sent, no reply | — | — | — | Jul 5, 2025 | Jul 9, 2025 |
| 97831777 | Shipping cost question | Solved | Low | Janet Lynch | — | Mr. Cade Senger | app | 1h | ○Sent, no reply | — | — | — | Jun 26, 2025 | - |