Marguerite Howe
emily_mante68@yahoo.com
Showing 1 - 13 of 13
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 5/5 | BOPIS pickup at the store was so smooth, in and out in under a minute. | 56623360Wrong shade sent | May 14, 2026, 10:26 AM | ||
| 9/11 | I tell everyone — Bloom is doing beauty retail right. | 31037195Refund not received | Apr 12, 2026, 8:07 PM | ||
| 10/11 | The selection, the service, the app — all top tier. | 29158325BOPIS pickup not ready | Mar 11, 2026, 5:52 PM | ||
| 1/5 | They accused me of returning fraudulent items. Never coming back. | 62619179BOPIS order cancelled at store | Mar 4, 2026, 3:11 AM | ||
| 3/5 | Onboarding was fine. Not memorable in either direction. | 76472296Return after 30-day window | Feb 14, 2026, 6:55 PM | ||
| 4/5 | Good experience. The Beauty Advisor was knowledgeable but I had to wait 10 minutes. | 30720199Order arrived damaged | Nov 13, 2025, 10:21 PM | ||
| 5/5 | Better samples program — let me actually pick what I want to try. | 45585917Question about product ingredients | Oct 30, 2025, 8:04 PM | ||
| 10/11 | Would recommend in a heartbeat. The samples program alone is worth signing up for. | 94338032Foundation match help | Oct 21, 2025, 3:02 PM | ||
| 4/5 | Easy enough. The shade swap took one extra back-and-forth to confirm. | 72748176Order arrived damaged | Oct 6, 2025, 12:28 AM | ||
| 10/11 | The selection, the service, the app — all top tier. | 49148608Foundation match help | Aug 19, 2025, 7:55 PM | ||
| 5/5 | Loved the personalized note in my order. Small touch, big impact. | 45730415App crashes at checkout | Jul 21, 2025, 1:38 PM | ||
| 5/5 | Lightning fast response, fixed my Insider points balance in one message. | 48952030Shipping cost question | Jul 13, 2025, 8:16 AM | ||
| 5/5 | Better packaging — less plastic. | 08728113Missing samples in order | Jun 29, 2025, 12:51 PM |