Marguerite Howe
emily_mante68@yahoo.com
Showing 1 - 43 of 43
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 56623360 | Wrong shade sent | Solved | Low | — | influencerwholesale | 16h | ●Responded | 5/5 | — | — | May 12, 2026 | - | |||
| 77639638 | Wholesale order question | Closed | Normal | — | bopiswholesalegift-card | 6h | ○Sent, no reply | — | — | — | May 8, 2026 | May 10, 2026 | |||
| 34912679 | Question about product ingredients | Closed | Normal | — | Chat | influencer | 6h | ○Sent, no reply | — | — | — | May 2, 2026 | May 7, 2026 | ||
| 99361856 | Address change after shipping | Solved | Normal | — | influencersamplesfragrance | 9h | ○Sent, no reply | — | — | — | Apr 11, 2026 | - | |||
| 31037195 | Refund not received | Closed | Normal | — | Phone | — | 1d 20h | ●Responded | 9/11 | — | — | Apr 9, 2026 | Apr 18, 2026 | ||
| 66503089 | Price match request | Closed | Low | — | wholesale | 2d 5h | ⊘Not fired | — | — | — | Apr 8, 2026 | Apr 13, 2026 | |||
| 36495947 | Allergic reaction concern | Solved | Normal | — | Chat | appwholesaledamaged | 12h | ○Sent, no reply | — | — | — | Apr 1, 2026 | - | ||
| 73715695 | Where is my order? | Closed | Normal | — | Chat | damagedinfluencervip | 1h | ○Sent, no reply | — | — | — | Mar 31, 2026 | Apr 2, 2026 | ||
| 33249151 | Birthday gift not received | Closed | Normal | — | Chat | — | 1h | ○Sent, no reply | — | — | — | Mar 17, 2026 | Mar 19, 2026 | ||
| 29158325 | BOPIS pickup not ready | Solved | Normal | — | Phone | damagedsamples | 4h | ●Responded | 10/11 | — | — | Mar 9, 2026 | - | ||
| 62619179 | BOPIS order cancelled at store | Closed | Low | — | refundshipping | 9h | ●Responded | 1/5 | — | — | Mar 3, 2026 | Mar 5, 2026 | |||
| 29957392 | Gift card balance question | Closed | Normal | — | Chat | fragrancereturnsapp | 4h | ○Sent, no reply | — | — | — | Feb 13, 2026 | Feb 20, 2026 | ||
| 76472296 | Return after 30-day window | Solved | Normal | — | shippingwholesalefragrance | 2d | ●Responded | 3/5 | — | — | Feb 11, 2026 | - | |||
| 05161042 | Pro discount enrollment | Solved | Normal | — | returnswholesalegift-card | 13h | ○Sent, no reply | — | — | — | Feb 11, 2026 | - | |||
| 66027475 | App login problem | Solved | High | — | Chat | vipinfluencer | 17h | ○Sent, no reply | — | — | — | Jan 30, 2026 | - | ||
| 65216791 | Order arrived damaged | Solved | High | — | fragranceviprefund | 8h | ○Sent, no reply | — | — | — | Jan 22, 2026 | - | |||
| 43361524 | Missing samples in order | Closed | High | — | Chat | fragrance | 4h | ⊘Not fired | — | — | — | Jan 8, 2026 | Jan 13, 2026 | ||
| 10893135 | Missing samples in order | Open | Normal | — | Social | — | - | —Skipped | — | — | — | Jan 1, 2026 | - | ||
| 56324833 | Wrong shade sent | Pending | Normal | — | Chat | bopis | - | —Skipped | — | — | — | Nov 21, 2025 | - | ||
| 41024463 | Item authenticity concern | Solved | Normal | — | gift-cardbopis | 6h | ○Sent, no reply | — | — | — | Nov 21, 2025 | - | |||
| 01432083 | Insider tier issue | Solved | Normal | — | shippinggift-cardbopis | 17h | ○Sent, no reply | — | — | — | Nov 17, 2025 | - | |||
| 30720199 | Order arrived damaged | Solved | Normal | — | Phone | refundvipsamples | 1h | ●Responded | 4/5 | — | — | Nov 13, 2025 | - | ||
| 78256499 | Price match request | Closed | Normal | — | Chat | wholesalevip | 4h | ○Sent, no reply | — | — | — | Nov 11, 2025 | Nov 12, 2025 | ||
| 45585917 | Question about product ingredients | Solved | Low | — | appdamagedshipping | 1h | ●Responded | 5/5 | — | — | Oct 30, 2025 | - | |||
| 94338032 | Foundation match help | Solved | Normal | — | wholesale | 12h | ●Responded | 10/11 | — | — | Oct 20, 2025 | - | |||
| 72748176 | Order arrived damaged | Closed | Normal | — | — | 3d | ●Responded | 4/5 | — | — | Oct 2, 2025 | Oct 6, 2025 | |||
| 73165473 | App crashes at checkout | Solved | Normal | — | Chat | — | 1h | ○Sent, no reply | — | — | — | Sep 9, 2025 | - | ||
| 49148608 | Foundation match help | Solved | Normal | — | Chat | bopisgift-card | 13h | ●Responded | 10/11 | — | — | Aug 18, 2025 | - | ||
| 40056015 | Address change after shipping | Solved | High | — | Chat | appfragranceinfluencer | 2d 20h | ○Sent, no reply | — | — | — | Aug 17, 2025 | - | ||
| 89207518 | Refund not received | Closed | Normal | — | Phone | — | 8h | ○Sent, no reply | — | — | — | Aug 6, 2025 | Aug 11, 2025 | ||
| 28087388 | Wholesale order question | Solved | Normal | — | Chat | samplesgift-card | 2h | ○Sent, no reply | — | — | — | Aug 4, 2025 | - | ||
| 14963000 | App login problem | Solved | Normal | — | Phone | influencer | 4h | ○Sent, no reply | — | — | — | Aug 2, 2025 | - | ||
| 50356307 | Order arrived damaged | Solved | High | — | refund | 2d 6h | ○Sent, no reply | — | — | — | Jul 22, 2025 | - | |||
| 45730415 | App crashes at checkout | Solved | Normal | — | appbopisshade-match | 7h | ●Responded | 5/5 | — | — | Jul 19, 2025 | - | |||
| 48952030 | Shipping cost question | Solved | Normal | — | — | 1h | ●Responded | 5/5 | — | — | Jul 11, 2025 | - | |||
| 66085097 | App login problem | Closed | Low | — | refundreturnsbopis | 12h | ⊘Not fired | — | — | — | Jun 30, 2025 | Jul 8, 2025 | |||
| 08728113 | Missing samples in order | Solved | Low | — | Chat | samplesreturns | 5h | ●Responded | 5/5 | — | — | Jun 27, 2025 | - | ||
| 61746288 | Price match request | Closed | Normal | — | Chat | appshade-match | 1d 15h | ⊘Not fired | — | — | — | Jun 26, 2025 | Jun 29, 2025 | ||
| 26881761 | Store experience feedback | Solved | Urgent | — | — | 2h | ○Sent, no reply | — | — | — | Jun 23, 2025 | - | |||
| 95573724 | Influencer code not working | Closed | Urgent | — | shippinggift-card | 5h | ○Sent, no reply | — | — | — | Jun 17, 2025 | Jun 19, 2025 | |||
| 84572765 | Store experience feedback | Solved | Normal | — | Chat | returnsloyaltydamaged | 10h | ⊘Not fired | — | — | — | May 27, 2025 | - | ||
| 71507094 | BOPIS pickup not ready | Solved | Normal | — | Chat | — | 1h | ○Sent, no reply | — | — | — | May 26, 2025 | - | ||
| 54379289 | Loyalty points not posting | Solved | Normal | — | Chat | samples | 6h | ○Sent, no reply | — | — | — | May 24, 2025 | - |