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CustomersRhonda Heaney-Hermann

Rhonda Heaney-Hermann

piper.davis31@yahoo.com
Tickets35Responses7
Showing 1 - 7 of 7
Rating
Comment
Ticket
Customer
Team member
Responded
1/11Customer service made me feel like I was being scammed for filing a return.43505885Shipping cost questionRhonda Heaney-HermannSteve O'ConnerMay 23, 2026, 4:32 AM
5/5The app guided me to the right products without being pushy.62202338Allergic reaction concernRhonda Heaney-HermannSteve O'ConnerMay 13, 2026, 5:17 AM
9/11Bloom understands what a beauty customer actually wants.43782981Question about product ingredientsRhonda Heaney-HermannEula McKenzieFeb 4, 2026, 3:03 PM
5/5Add more clean / fragrance-free filters.71949989Loyalty points not postingRhonda Heaney-HermannSteve O'ConnerJan 30, 2026, 3:06 AM
2/5They closed my ticket without resolving it. Had to open a new one.89775006Lost package follow-upRhonda Heaney-HermannEula McKenzieDec 21, 2025, 3:27 PM
3/5Issue resolved. Process felt clunky on their end.90643218App crashes at checkoutRhonda Heaney-HermannLily RaynorSep 1, 2025, 7:34 AM
5/5Such a delightful first impression. Already shopping.61414853Birthday gift not receivedRhonda Heaney-HermannIgnatius CummerataJul 27, 2025, 10:31 AM
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Properties

Customer
Name
Rhonda Heaney-Hermann
Email
piper.davis31@yahoo.com
Loyalty tier
Insider
Company
—
Skin type
combination
Loyalty points
4,482
Lifetime spend
250
Last purchase
—
Skin tone
fair
Foundation shade
—
Skin concerns
redness, hyperpigmentation, sensitivity
Allergies / restrictions
nickel-allergy
Favorite brands
—
YTD spend
3,564
App installed
Yes
App last opened
—
Email subscribed
—
Marketing segment
new-customer
Last purchase amount
240
Total orders
1
Preferred category
fragrance
Tickets
Tickets
35
Last seen
May 22, 2026
Responses
Avg rating
4.29