Alex O'Conner-Konopelski
james.mueller@hotmail.com
Showing 1 - 9 of 9
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 5/5 | Got my points credited back for an order I had to cancel. Super easy. | 85185616App crashes at checkout | May 19, 2026, 7:04 PM | ||
| 9/11 | Already referred three friends. They all love it too. | 79129501App login problem | May 15, 2026, 5:21 AM | ||
| 10/11 | Their personalization is unreal. Like having a personal Beauty Advisor. | 68941078Order arrived damaged | May 6, 2026, 8:13 AM | ||
| 4/5 | Order arrived fine, agent was helpful when one product was missing. | 98573170Price match request | May 1, 2026, 9:49 AM | ||
| 5/5 | Resolved my missing-points issue with one message. So easy. | 61954109Cancel order request | Feb 10, 2026, 2:24 PM | ||
| 5/5 | Helpful self-service flow handled everything without me needing to chat. | 29057084Address change after shipping | Feb 3, 2026, 10:36 AM | ||
| 2/5 | Loyalty points still missing after two separate chats about it. | 80778727Influencer code not working | Jan 22, 2026, 2:58 PM | ||
| 9/11 | Bloom is my go-to for skincare. Wouldn't shop anywhere else. | 78490415Gift card balance question | Jan 12, 2026, 12:24 PM | ||
| 10/11 | Would recommend in a heartbeat. The samples program alone is worth signing up for. | 15990828Allergic reaction concern | Oct 10, 2025, 11:28 AM |