Hailie Dooley
raleigh22@yahoo.com
Showing 1 - 12 of 12
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 1/5 | The agent argued with me over a clearly broken seal on the product. | 78707076App login problem | Hailie Dooley |  Kip Schroeder IV | Apr 26, 2026, 10:56 AM |
| 5/5 | Best beauty retail experience I've had online. Order arrived in two days, all perfectly packaged. | 44274879Birthday gift not received | Hailie Dooley |  Mr. Lonie Hudson | Apr 22, 2026, 5:35 PM |
| 5/5 | The chat agent walked me through how to layer my new actives without irritation. Above and beyond. | 67486412Missing samples in order | Hailie Dooley |  Kaela Friesen | Dec 19, 2025, 2:16 AM |
| 1/5 | Agents kept transferring me, no one took ownership. | 12567062Insider tier issue | Hailie Dooley | Kaela Friesen | Nov 29, 2025, 3:16 PM |
| 4/5 | Good onboarding. Wish there were a few more shade options in the quiz. | 21890651Shipping cost question | Hailie Dooley |  Amely Pacocha | Nov 13, 2025, 4:44 PM |
| 2/5 | Welcome email had broken links. | 04715877Restock alert for backorder | Hailie Dooley |  Chaz Renner | Sep 11, 2025, 9:24 PM |
| 3/5 | Resolved but only after I escalated. Should not have taken that long. | 36233330Klarna / Afterpay split issue | Hailie Dooley |  Mr. Cade Senger | Aug 2, 2025, 9:36 PM |
| 4/5 | Resolved my question, just wish the app hadn't logged me out twice during the chat. | 50101466Where is my order? | Hailie Dooley |  Lily Raynor | Jul 3, 2025, 12:49 AM |
| 3/5 | Decent. The system seemed to be slowing them down more than the issue itself. | 01314650Discount code not working | Hailie Dooley | Mr. Cade Senger | Jun 27, 2025, 9:57 AM |
| 4/5 | Easy chat experience. Captcha at the start was annoying. | 04657644Discount code not working | Hailie Dooley |  Garth Dooley | Jun 26, 2025, 8:11 AM |
| 5/5 | Honestly the easiest exchange process I've used at any retailer. | 73739790Foundation match help | Hailie Dooley |  Julie Hodkiewicz | Jun 11, 2025, 8:36 AM |
| 4/5 | Resolved my question, just wish the app hadn't logged me out twice during the chat. | 15249034Pro discount enrollment | Hailie Dooley |  Steve O'Conner | Jun 6, 2025, 12:57 AM |