Clair Buckridge
nellie.pfeffer45@hotmail.com
Showing 1 - 12 of 12
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 5/5 | The chat agent walked me through how to layer my new actives without irritation. Above and beyond. | 84107598Discount code not working | Clair Buckridge |  Vilma Gusikowski | May 17, 2026, 5:26 AM |
| 5/5 | Returned three items past the window and they made an exception. Lifelong customer. | 48029997App crashes at checkout | Clair Buckridge |  Chaz Renner | Apr 24, 2026, 7:20 PM |
| 4/5 | More transparent product authenticity guarantees. | 70068437App crashes at checkout | Clair Buckridge |  Mr. Cade Senger | Apr 16, 2026, 3:29 PM |
| 5/5 | Honestly the best customer service in beauty. Always feels personal. | 75536339Gift card balance question | Clair Buckridge |  Jacklyn Dare | Jan 18, 2026, 11:38 AM |
| 5/5 | Loved the quiz, loved the recommendations, loved the gift. | 04252396Pro discount enrollment | Clair Buckridge | Mr. Cade Senger | Jan 10, 2026, 12:55 PM |
| 3/5 | Resolved after a long wait. Process needs streamlining. | 78830567App crashes at checkout | Clair Buckridge |  Eula McKenzie | Dec 9, 2025, 6:20 AM |
| 5/5 | Loved that they followed up two days later to make sure the replacement arrived. | 31332590App login problem | Clair Buckridge |  Oscar O'Hara | Oct 30, 2025, 9:55 AM |
| 3/5 | Got there. Took a full week which was longer than I'd expect for a missing item. | 96050040BOPIS order cancelled at store | Clair Buckridge |  Mr. Skyla Trantow | Oct 27, 2025, 11:54 AM |
| 4/5 | Good support, just the points didn't post automatically — had to ask. | 42075733Refund not received | Clair Buckridge | Chaz Renner | Oct 12, 2025, 4:30 PM |
| 4/5 | Nice agent. Would have been nice to get a small gesture after the order was so delayed. | 73153534Refund not received | Clair Buckridge |  Mr. Eliza Gerhold IV | Sep 12, 2025, 6:44 PM |
| 5/5 | Amazing service! Sara helped me find the perfect foundation match over chat. | 43090295Restock alert for backorder | Clair Buckridge |  Steve O'Conner | Jul 18, 2025, 9:49 AM |
| 4/5 | Friendly chat, fixed the issue. Took two tries to get the right shipping label. | 45411978Allergic reaction concern | Clair Buckridge |  Dr. Mandy McLaughlin | Jul 4, 2025, 8:08 PM |