Tasha Schultz
Coastal Spas & Wellness·tommie.harris@coastalspas.com
Showing 1 - 13 of 13
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 9/11 | Already referred three friends. They all love it too. | 83643771Lost package follow-up | Tasha Schultz |  Garth Dooley | May 24, 2026, 7:49 AM |
| 2/5 | Got brushed off when I asked about the damaged shipment. | 00313496Shipping cost question | Tasha Schultz |  Kip Schroeder IV | May 22, 2026, 7:13 AM |
| 3/5 | Took some effort. Had to escalate to a manager to override the return window. | 96556881Store experience feedback | Tasha Schultz |  Lily Raynor | Apr 17, 2026, 3:50 PM |
| 7/11 | I shop here for some categories, not others. | 55199223Gift card balance question | Tasha Schultz |  Miss Amber Hintz Sr. | Apr 3, 2026, 6:31 PM |
| 3/5 | Resolved but only after I escalated. Should not have taken that long. | 81876866Return after 30-day window | Tasha Schultz |  Steve O'Conner | Jan 15, 2026, 9:20 PM |
| 5/5 | More fragrance education in the app. | 53350903BOPIS pickup not ready | Tasha Schultz |  Vilma Gusikowski | Nov 28, 2025, 11:25 AM |
| 5/5 | Got my Klarna split sorted out in two messages. So easy. | 44854524Klarna / Afterpay split issue | Tasha Schultz |  Ignatius Cummerata | Oct 26, 2025, 8:00 AM |
| 4/5 | Resolved the issue. Wish the agent had offered a discount on the next order given the hassle. | 13092738Missing samples in order | Tasha Schultz |  Eula McKenzie | Sep 6, 2025, 2:01 PM |
| 3/5 | It worked out. Wish I hadn't had to explain my return policy back to them. | 27626231Missing samples in order | Tasha Schultz |  Julie Hodkiewicz | Sep 4, 2025, 10:36 AM |
| 4/5 | Good chat support. Returned product still hadn't been processed when I followed up. | 99223123Lost package follow-up | Tasha Schultz |  Amely Pacocha | Aug 5, 2025, 9:28 PM |
| 2/5 | The BOPIS pickup involved waiting, paperwork, and a manager. Way too much. | 76175992Birthday gift not received | Tasha Schultz | Miss Amber Hintz Sr. | Jul 22, 2025, 1:28 AM |
| 5/5 | The chat agent walked me through how to layer my new actives without irritation. Above and beyond. | 32139808Item authenticity concern | Tasha Schultz | Ignatius Cummerata | Jun 18, 2025, 6:22 PM |
| 4/5 | Easy chat experience. Captcha at the start was annoying. | 74582713Refund not received | Tasha Schultz | Amely Pacocha | May 27, 2025, 12:50 AM |