Tasha Schultz
Coastal Spas & Wellness·tommie.harris@coastalspas.com
Showing 1 - 36 of 36
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 25512448 | App login problem | Solved | Normal | Tasha Schultz | Coastal Spas & Wellness |  Oscar O'Hara | — | 4h | ⊘Not fired | — | — | — | May 23, 2026 | - | |
| 83643771 | Lost package follow-up | Closed | Normal | Tasha Schultz | Coastal Spas & Wellness |  Garth Dooley | fragrancegift-card | 9h | ●Responded | 9/11 | — | — | May 22, 2026 | May 25, 2026 | |
| 00313496 | Shipping cost question | Solved | High | Tasha Schultz | Coastal Spas & Wellness |  Kip Schroeder IV | Chat | damaged | 5h | ●Responded | 2/5 | — | — | May 21, 2026 | - |
| 04497764 | Foundation match help | Solved | Normal | Tasha Schultz | Coastal Spas & Wellness |  Miss Amber Hintz Sr. | gift-card | 1d 13h | ⊘Not fired | — | — | — | May 12, 2026 | - | |
| 96556881 | Store experience feedback | Solved | Urgent | Tasha Schultz | Coastal Spas & Wellness |  Lily Raynor | Chat | appshade-match | 4h | ●Responded | 3/5 | — | — | Apr 15, 2026 | - |
| 55199223 | Gift card balance question | Solved | Normal | Tasha Schultz | Coastal Spas & Wellness | Miss Amber Hintz Sr. | loyaltyvipwholesale | 8h | ●Responded | 7/11 | — | — | Apr 2, 2026 | - | |
| 46743426 | Where is my order? | Solved | Normal | Tasha Schultz | Coastal Spas & Wellness |  Kaela Friesen | Phone | returns | 3d | ○Sent, no reply | — | — | — | Mar 4, 2026 | - |
| 55002782 | Klarna / Afterpay split issue | Solved | Urgent | Tasha Schultz | Coastal Spas & Wellness |  Darryl Jacobi | vip | 1d 5h | ⊘Not fired | — | — | — | Feb 28, 2026 | - | |
| 53536614 | Missing items in shipment | Pending | Normal | Tasha Schultz | Coastal Spas & Wellness |  Jacklyn Dare | Phone | refunddamagedgift-card | - | —Skipped | — | — | — | Feb 28, 2026 | - |
| 92278195 | Birthday gift not received | Solved | High | Tasha Schultz | Coastal Spas & Wellness |  Faith Hilll | returnsdamagedrefund | 4d 4h | ○Sent, no reply | — | — | — | Feb 17, 2026 | - | |
| 51325452 | BOPIS pickup not ready | Closed | Urgent | Tasha Schultz | Coastal Spas & Wellness |  Julie Hodkiewicz | shippingbopis | 7h | ○Sent, no reply | — | — | — | Jan 25, 2026 | Feb 1, 2026 | |
| 81876866 | Return after 30-day window | Solved | Urgent | Tasha Schultz | Coastal Spas & Wellness |  Steve O'Conner | — | 5h | ●Responded | 3/5 | — | — | Jan 14, 2026 | - | |
| 52624901 | Allergic reaction concern | Solved | High | Tasha Schultz | Coastal Spas & Wellness | Faith Hilll | Chat | vipgift-cardreturns | 9h | ○Sent, no reply | — | — | — | Jan 9, 2026 | - |
| 53350903 | BOPIS pickup not ready | Closed | Normal | Tasha Schultz | Coastal Spas & Wellness |  Vilma Gusikowski | app | 3h | ●Responded | 5/5 | — | — | Nov 26, 2025 | Nov 28, 2025 | |
| 62150407 | Lost package follow-up | Pending | Normal | Tasha Schultz | Coastal Spas & Wellness | Oscar O'Hara | Social | fragrance | - | —Skipped | — | — | — | Nov 11, 2025 | - |
| 36669784 | Return after 30-day window | Solved | Low | Tasha Schultz | Coastal Spas & Wellness | Steve O'Conner | Chat | shippingvip | 18h | ⊘Not fired | — | — | — | Nov 6, 2025 | - |
| 44854524 | Klarna / Afterpay split issue | Solved | Normal | Tasha Schultz | Coastal Spas & Wellness |  Ignatius Cummerata | damagedvip | 23h | ●Responded | 5/5 | — | — | Oct 24, 2025 | - | |
| 88586064 | Foundation match help | Solved | High | Tasha Schultz | Coastal Spas & Wellness | Ignatius Cummerata | Chat | returnsshipping | 2d 19h | ⊘Not fired | — | — | — | Oct 10, 2025 | - |
| 27611226 | Discount code not working | Closed | Normal | Tasha Schultz | Coastal Spas & Wellness |  Yazmin Jast | refundinfluencerloyalty | 3h | ⊘Not fired | — | — | — | Oct 1, 2025 | Oct 2, 2025 | |
| 16471909 | Cancel order request | Solved | Normal | Tasha Schultz | Coastal Spas & Wellness | Jacklyn Dare | Chat | refund | 3h | ○Sent, no reply | — | — | — | Sep 30, 2025 | - |
| 17245384 | Missing items in shipment | Solved | Normal | Tasha Schultz | Coastal Spas & Wellness |  Amely Pacocha | Chat | viprefunddamaged | 4h | ○Sent, no reply | — | — | — | Sep 29, 2025 | - |
| 13092738 | Missing samples in order | Solved | Normal | Tasha Schultz | Coastal Spas & Wellness |  Eula McKenzie | returnsbopis | 1d | ●Responded | 4/5 | — | — | Sep 4, 2025 | - | |
| 27626231 | Missing samples in order | Solved | High | Tasha Schultz | Coastal Spas & Wellness | Julie Hodkiewicz | Chat | — | 4d 6h | ●Responded | 3/5 | — | — | Aug 29, 2025 | - |
| 58641181 | Discount code not working | Solved | Normal | Tasha Schultz | Coastal Spas & Wellness | Darryl Jacobi | fragrancerefundshipping | 6h | ○Sent, no reply | — | — | — | Aug 8, 2025 | - | |
| 99223123 | Lost package follow-up | Solved | Normal | Tasha Schultz | Coastal Spas & Wellness | Amely Pacocha | damagedapp | 3h | ●Responded | 4/5 | — | — | Aug 4, 2025 | - | |
| 43683113 | BOPIS order cancelled at store | Solved | High | Tasha Schultz | Coastal Spas & Wellness | Faith Hilll | wholesalegift-card | 2h | ○Sent, no reply | — | — | — | Aug 2, 2025 | - | |
| 09997911 | Influencer code not working | Closed | Low | Tasha Schultz | Coastal Spas & Wellness |  Mr. Cade Senger | Chat | damaged | 11h | ○Sent, no reply | — | — | — | Jul 25, 2025 | Aug 1, 2025 |
| 83860557 | App login problem | Open | Normal | Tasha Schultz | Coastal Spas & Wellness | Garth Dooley | Phone | refunddamaged | - | —Skipped | — | — | — | Jul 24, 2025 | - |
| 82023576 | Foundation match help | Closed | Normal | Tasha Schultz | Coastal Spas & Wellness | Darryl Jacobi | loyalty | 18h | ⊘Not fired | — | — | — | Jul 23, 2025 | Jul 31, 2025 | |
| 76175992 | Birthday gift not received | Solved | Normal | Tasha Schultz | Coastal Spas & Wellness | Miss Amber Hintz Sr. | — | 10h | ●Responded | 2/5 | — | — | Jul 21, 2025 | - | |
| 41416428 | Foundation match help | Solved | Normal | Tasha Schultz | Coastal Spas & Wellness | Kip Schroeder IV | appshippinggift-card | 4h | ○Sent, no reply | — | — | — | Jul 16, 2025 | - | |
| 53273444 | Restock alert for backorder | Closed | Low | Tasha Schultz | Coastal Spas & Wellness | Darryl Jacobi | shippingsamplesgift-card | 1h | ○Sent, no reply | — | — | — | Jun 25, 2025 | Jul 1, 2025 | |
| 32139808 | Item authenticity concern | Solved | Normal | Tasha Schultz | Coastal Spas & Wellness | Ignatius Cummerata | Chat | shade-match | 9h | ●Responded | 5/5 | — | — | Jun 16, 2025 | - |
| 72756466 | Question about product ingredients | Solved | High | Tasha Schultz | Coastal Spas & Wellness | Eula McKenzie | Social | — | 9d 20h | ⊘Not fired | — | — | — | Jun 13, 2025 | - |
| 74582713 | Refund not received | Solved | Normal | Tasha Schultz | Coastal Spas & Wellness | Amely Pacocha | returnsvipapp | 4h | ●Responded | 4/5 | — | — | May 26, 2025 | - | |
| 28971033 | Where is my order? | Solved | High | Tasha Schultz | Coastal Spas & Wellness | Faith Hilll | Chat | wholesalesamplesshade-match | 5h | ○Sent, no reply | — | — | — | May 26, 2025 | - |