Golden Stoltenberg
william_thompson28@hotmail.com
Showing 1 - 15 of 15
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 5/5 | Got my Klarna split sorted out in two messages. So easy. | 36654021Wrong shade sent | Golden Stoltenberg |  Vilma Gusikowski | May 13, 2026, 5:30 AM |
| 2/5 | Customer service has gone downhill. Used to love this brand. | 82206008Influencer code not working | Golden Stoltenberg |  Faith Hilll | May 1, 2026, 12:01 PM |
| 4/5 | Pleasant experience. App is great, website still a bit clunky on mobile. | 64514329Cancel subscription / Auto-replenish | Golden Stoltenberg |  Julie Hodkiewicz | Apr 5, 2026, 4:32 AM |
| 3/5 | Decent. The system seemed to be slowing them down more than the issue itself. | 05351221Birthday gift not received | Golden Stoltenberg |  Mr. Lonie Hudson | Feb 15, 2026, 3:23 AM |
| 5/5 | Returned a product in 30 seconds through the app. Effortless. | 87235954BOPIS pickup not ready | Golden Stoltenberg |  Jacklyn Dare | Dec 28, 2025, 12:55 PM |
| 4/11 | Won't recommend until the basics are fixed. | 78982432Cancel subscription / Auto-replenish | Golden Stoltenberg |  Amely Pacocha | Nov 1, 2025, 12:34 AM |
| 1/5 | Agents kept transferring me, no one took ownership. | 08346756BOPIS pickup not ready | Golden Stoltenberg |  Eula McKenzie | Oct 31, 2025, 3:29 PM |
| 5/5 | App glitched at checkout, they manually processed my order and threw in free shipping. Lovely. | 20339459Price match request | Golden Stoltenberg | Amely Pacocha | Oct 31, 2025, 1:35 AM |
| 2/5 | Took three tries to get signed up. Confusing flow. | 22340391Influencer code not working | Golden Stoltenberg |  Oscar O'Hara | Oct 27, 2025, 5:52 AM |
| 5/5 | The Beauty Advisor recommended a moisturizer for my rosacea that actually works. | 96673642Missing samples in order | Golden Stoltenberg | Jacklyn Dare | Oct 10, 2025, 2:22 AM |
| 3/5 | Fine. The agent was friendly but seemed unsure of the answer. | 81028092BOPIS order cancelled at store | Golden Stoltenberg | Eula McKenzie | Oct 6, 2025, 2:05 AM |
| 5/5 | Sara helped me build a gift bundle for my mom's birthday. So sweet. | 14197011Order arrived damaged | Golden Stoltenberg | Mr. Lonie Hudson | Aug 30, 2025, 10:43 PM |
| 9/11 | Would recommend in a heartbeat. The samples program alone is worth signing up for. | 53839137Klarna / Afterpay split issue | Golden Stoltenberg | Eula McKenzie | Aug 8, 2025, 8:03 PM |
| 5/5 | Loved the personalized note in my order. Small touch, big impact. | 19255344Influencer code not working | Golden Stoltenberg | Oscar O'Hara | Jul 29, 2025, 7:26 AM |
| 5/5 | The personalization quiz is genuinely helpful, not just a marketing gimmick. | 29246869Lost package follow-up | Golden Stoltenberg | Vilma Gusikowski | Jul 26, 2025, 11:35 AM |