Golden Stoltenberg
william_thompson28@hotmail.com
Showing 1 - 41 of 41
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 36654021 | Wrong shade sent | Solved | Low | Golden Stoltenberg | — |  Vilma Gusikowski | returnsvip | 4h | ●Responded | 5/5 | — | — | May 11, 2026 | - | |
| 52271142 | Refund not received | Solved | Normal | Golden Stoltenberg | — |  Mr. Eliza Gerhold IV | shippingshade-matchsamples | 4h | ○Sent, no reply | — | — | — | May 8, 2026 | - | |
| 92674334 | Wholesale order question | Solved | Normal | Golden Stoltenberg | — |  Mr. Skyla Trantow | Chat | refundsampleswholesale | 1d | ○Sent, no reply | — | — | — | Apr 30, 2026 | - |
| 07207013 | BOPIS order cancelled at store | Pending | Normal | Golden Stoltenberg | — |  Faith Hilll | loyaltysamplesdamaged | - | —Skipped | — | — | — | Apr 30, 2026 | - | |
| 82206008 | Influencer code not working | Solved | Normal | Golden Stoltenberg | — | Faith Hilll | Chat | — | 7d 18h | ●Responded | 2/5 | — | — | Apr 22, 2026 | - |
| 63663785 | Cancel order request | Closed | High | Golden Stoltenberg | — |  Oscar O'Hara | fragrancereturnswholesale | 1h | ○Sent, no reply | — | — | — | Apr 15, 2026 | Apr 16, 2026 | |
| 05558422 | App crashes at checkout | Solved | High | Golden Stoltenberg | — |  Steve O'Conner | Chat | influencerdamagedbopis | 2h | ○Sent, no reply | — | — | — | Apr 3, 2026 | - |
| 64514329 | Cancel subscription / Auto-replenish | Solved | Normal | Golden Stoltenberg | — |  Julie Hodkiewicz | bopis | 13h | ●Responded | 4/5 | — | — | Apr 3, 2026 | - | |
| 86205762 | Wholesale order question | Closed | Normal | Golden Stoltenberg | — |  Garth Dooley | Chat | influencer | 1d 2h | ○Sent, no reply | — | — | — | Mar 29, 2026 | Mar 31, 2026 |
| 31578132 | Cancel order request | Solved | Normal | Golden Stoltenberg | — |  Yazmin Jast | shipping | 6h | ○Sent, no reply | — | — | — | Mar 5, 2026 | - | |
| 12391161 | Cancel order request | Solved | Low | Golden Stoltenberg | — |  Jacklyn Dare | gift-cardrefundsamples | 5d 19h | ○Sent, no reply | — | — | — | Feb 26, 2026 | - | |
| 05351221 | Birthday gift not received | Solved | Normal | Golden Stoltenberg | — |  Mr. Lonie Hudson | — | 16h | ●Responded | 3/5 | — | — | Feb 13, 2026 | - | |
| 95352140 | Return after 30-day window | Solved | Normal | Golden Stoltenberg | — | Mr. Eliza Gerhold IV | Chat | — | 1d 7h | ○Sent, no reply | — | — | — | Jan 27, 2026 | - |
| 63365741 | Missing items in shipment | Open | Normal | Golden Stoltenberg | — |  Lily Raynor | Chat | — | - | —Skipped | — | — | — | Jan 20, 2026 | - |
| 56205836 | Wrong shade sent | Closed | Normal | Golden Stoltenberg | — |  Tommy Kuvalis | — | 1h | ○Sent, no reply | — | — | — | Jan 13, 2026 | Jan 18, 2026 | |
| 92583030 | App login problem | Solved | Normal | Golden Stoltenberg | — | Jacklyn Dare | Chat | viprefund | 1h | ⊘Not fired | — | — | — | Jan 6, 2026 | - |
| 87235954 | BOPIS pickup not ready | Solved | Normal | Golden Stoltenberg | — | Jacklyn Dare | influencer | 5h | ●Responded | 5/5 | — | — | Dec 26, 2025 | - | |
| 50110139 | Price match request | Pending | Normal | Golden Stoltenberg | — |  Amely Pacocha | refundapployalty | - | —Skipped | — | — | — | Dec 23, 2025 | - | |
| 71536459 | Discount code not working | Closed | Low | Golden Stoltenberg | — | Steve O'Conner | wholesalebopis | 2d 5h | ○Sent, no reply | — | — | — | Dec 23, 2025 | Dec 31, 2025 | |
| 61533632 | Missing items in shipment | Open | Normal | Golden Stoltenberg | — | Tommy Kuvalis | — | - | —Skipped | — | — | — | Dec 12, 2025 | - | |
| 81878402 | App crashes at checkout | Solved | High | Golden Stoltenberg | — |  Mr. Cade Senger | Social | returns | 5h | ⊘Not fired | — | — | — | Dec 3, 2025 | - |
| 05067284 | Missing samples in order | Closed | Low | Golden Stoltenberg | — | Jacklyn Dare | vip | 3d | ○Sent, no reply | — | — | — | Dec 3, 2025 | Dec 8, 2025 | |
| 06741424 | Klarna / Afterpay split issue | Closed | High | Golden Stoltenberg | — |  Miss Amber Hintz Sr. | Chat | samples | 20h | ○Sent, no reply | — | — | — | Nov 25, 2025 | Dec 1, 2025 |
| 18380863 | Where is my order? | Closed | High | Golden Stoltenberg | — |  Kaela Friesen | returns | 7d 2h | ○Sent, no reply | — | — | — | Nov 20, 2025 | Nov 29, 2025 | |
| 08346756 | BOPIS pickup not ready | Solved | Urgent | Golden Stoltenberg | — |  Eula McKenzie | wholesaleshade-match | 6h | ●Responded | 1/5 | — | — | Oct 30, 2025 | - | |
| 20339459 | Price match request | Solved | Normal | Golden Stoltenberg | — | Amely Pacocha | Chat | wholesalebopisshade-match | 1h | ●Responded | 5/5 | — | — | Oct 30, 2025 | - |
| 22340391 | Influencer code not working | Solved | Normal | Golden Stoltenberg | — | Oscar O'Hara | returns | 21h | ●Responded | 2/5 | — | — | Oct 24, 2025 | - | |
| 78982432 | Cancel subscription / Auto-replenish | Closed | Low | Golden Stoltenberg | — | Amely Pacocha | wholesalefragranceinfluencer | 8d 3h | ●Responded | 4/11 | — | — | Oct 23, 2025 | Nov 1, 2025 | |
| 96673642 | Missing samples in order | Solved | Normal | Golden Stoltenberg | — | Jacklyn Dare | samplesvipshipping | 1h | ●Responded | 5/5 | — | — | Oct 9, 2025 | - | |
| 84299602 | Item authenticity concern | Solved | Low | Golden Stoltenberg | — | Vilma Gusikowski | Chat | — | 20h | ○Sent, no reply | — | — | — | Oct 3, 2025 | - |
| 81028092 | BOPIS order cancelled at store | Closed | Normal | Golden Stoltenberg | — | Eula McKenzie | Chat | refundgift-cardbopis | 1d 8h | ●Responded | 3/5 | — | — | Oct 3, 2025 | Oct 5, 2025 |
| 46754549 | Where is my order? | Solved | High | Golden Stoltenberg | — | Yazmin Jast | — | 6h | ○Sent, no reply | — | — | — | Sep 27, 2025 | - | |
| 14197011 | Order arrived damaged | Solved | Normal | Golden Stoltenberg | — | Mr. Lonie Hudson | wholesalevip | 17h | ●Responded | 5/5 | — | — | Aug 29, 2025 | - | |
| 84815959 | Loyalty points not posting | Solved | High | Golden Stoltenberg | — | Amely Pacocha | app | 21h | ○Sent, no reply | — | — | — | Aug 14, 2025 | - | |
| 84817737 | App login problem | Solved | Normal | Golden Stoltenberg | — | Mr. Eliza Gerhold IV | refundshade-match | 2h | ○Sent, no reply | — | — | — | Aug 13, 2025 | - | |
| 25046466 | Allergic reaction concern | Solved | Normal | Golden Stoltenberg | — | Kaela Friesen | Chat | bopis | 6h | ○Sent, no reply | — | — | — | Aug 10, 2025 | - |
| 53839137 | Klarna / Afterpay split issue | Solved | Normal | Golden Stoltenberg | — | Eula McKenzie | samples | 8h | ●Responded | 9/11 | — | — | Aug 7, 2025 | - | |
| 19255344 | Influencer code not working | Solved | Low | Golden Stoltenberg | — | Oscar O'Hara | Chat | refund | 2h | ●Responded | 5/5 | — | — | Jul 27, 2025 | - |
| 29246869 | Lost package follow-up | Solved | Normal | Golden Stoltenberg | — | Vilma Gusikowski | Chat | — | 1d | ●Responded | 5/5 | — | — | Jul 23, 2025 | - |
| 06177839 | Order arrived damaged | Pending | Normal | Golden Stoltenberg | — | Oscar O'Hara | Phone | vip | - | —Skipped | — | — | — | May 30, 2025 | - |
| 56412454 | Loyalty points not posting | Open | Normal | Golden Stoltenberg | — | Mr. Lonie Hudson | samplesreturns | - | —Skipped | — | — | — | May 23, 2025 | - |