Delbert Morar DVM
samantha_cassin-morissette22@hotmail.com
Showing 1 - 13 of 13
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 4/5 | Generally happy. The fragrance sample they sent wasn't what I picked but close enough. | 03229537Influencer code not working | Delbert Morar DVM |  Eula McKenzie | May 25, 2026, 2:01 AM |
| 4/5 | Got there in the end. The chat went in circles for a bit. | 37400085Loyalty points not posting | Delbert Morar DVM |  Yazmin Jast | May 9, 2026, 3:19 AM |
| 5/5 | Honestly the best customer service in beauty. Always feels personal. | 87226432Lost package follow-up | Delbert Morar DVM |  Faith Hilll | May 6, 2026, 8:58 PM |
| 9/11 | Love everything about it. The Insider program is genuinely valuable. | 71143145Question about product ingredients | Delbert Morar DVM |  Dr. Mandy McLaughlin | Mar 5, 2026, 9:04 AM |
| 5/5 | Honestly the best customer service in beauty. Always feels personal. | 75014713Discount code not working | Delbert Morar DVM |  Jacklyn Dare | Feb 10, 2026, 5:33 AM |
| 4/5 | The product swap went through. Wish the email confirmations were faster. | 95430664Address change after shipping | Delbert Morar DVM |  Amely Pacocha | Feb 5, 2026, 4:34 AM |
| 1/5 | Couldn't complete onboarding. Eventually gave up. | 34742478Cancel order request | Delbert Morar DVM |  Garth Dooley | Feb 1, 2026, 8:06 PM |
| 4/5 | Good chat support. Returned product still hadn't been processed when I followed up. | 62149865Cancel subscription / Auto-replenish | Delbert Morar DVM |  Chaz Renner | Dec 25, 2025, 1:34 PM |
| 4/5 | Nice agent. Would have been nice to get a small gesture after the order was so delayed. | 80406122Insider tier issue | Delbert Morar DVM | Chaz Renner | Oct 17, 2025, 3:42 PM |
| 4/5 | Resolved fine. The first agent transferred me but the second one nailed it. | 33177050Influencer code not working | Delbert Morar DVM | Jacklyn Dare | Sep 16, 2025, 8:18 AM |
| 1/5 | Tried to cancel an order 5 minutes after placing it. They shipped it anyway and now I'm stuck. | 13898170Lost package follow-up | Delbert Morar DVM | Dr. Mandy McLaughlin | Sep 14, 2025, 3:51 AM |
| 3/5 | Okay experience. The chat felt scripted, didn't really listen at first. | 23043180Return after 30-day window | Delbert Morar DVM |  Mr. Cade Senger | Sep 11, 2025, 9:55 PM |
| 4/5 | More inclusive shade ranges would be huge. | 79524016Wrong shade sent | Delbert Morar DVM | Eula McKenzie | Sep 4, 2025, 1:38 AM |