Delbert Morar DVM
samantha_cassin-morissette22@hotmail.com
Showing 1 - 38 of 38
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 03229537 | Influencer code not working | Closed | Normal | — | bopisloyaltyvip | 5h | ●Responded | 4/5 | — | — | May 23, 2026 | May 26, 2026 | |||
| 87226432 | Lost package follow-up | Solved | Normal | — | Chat | shade-matchsamples | 1h | ●Responded | 5/5 | — | — | May 6, 2026 | - | ||
| 37400085 | Loyalty points not posting | Solved | Normal | — | refund | 2d 19h | ●Responded | 4/5 | — | — | May 4, 2026 | - | |||
| 97232679 | Wholesale order question | Closed | Normal | — | shippingbopis | 14h | ○Sent, no reply | — | — | — | May 2, 2026 | May 10, 2026 | |||
| 29424660 | Influencer code not working | Solved | Normal | — | bopis | 4h | ○Sent, no reply | — | — | — | Apr 24, 2026 | - | |||
| 96871877 | Missing items in shipment | Closed | Normal | — | fragranceshade-match | 16h | ⊘Not fired | — | — | — | Apr 15, 2026 | Apr 18, 2026 | |||
| 83993547 | Birthday gift not received | Solved | Low | — | Chat | wholesaleshipping | 4h | ○Sent, no reply | — | — | — | Apr 6, 2026 | - | ||
| 46672871 | Address change after shipping | Solved | Normal | — | Chat | — | 3h | ○Sent, no reply | — | — | — | Mar 30, 2026 | - | ||
| 46641635 | Wholesale order question | Closed | High | — | wholesale | 4h | ○Sent, no reply | — | — | — | Mar 26, 2026 | Mar 29, 2026 | |||
| 44839681 | Wrong shade sent | Solved | High | — | bopisfragrance | 8d 2h | ○Sent, no reply | — | — | — | Mar 18, 2026 | - | |||
| 71143145 | Question about product ingredients | Solved | Low | — | — | 10h | ●Responded | 9/11 | — | — | Mar 4, 2026 | - | |||
| 51984213 | Influencer code not working | Closed | Normal | — | Chat | — | 2h | ○Sent, no reply | — | — | — | Feb 20, 2026 | Feb 26, 2026 | ||
| 71765927 | Pro discount enrollment | Solved | Normal | — | Chat | — | 7h | ⊘Not fired | — | — | — | Feb 16, 2026 | - | ||
| 75014713 | Discount code not working | Solved | Normal | — | Phone | sampleswholesale | 3h | ●Responded | 5/5 | — | — | Feb 9, 2026 | - | ||
| 69722539 | Cancel order request | Solved | High | — | damagedvip | 9h | ○Sent, no reply | — | — | — | Feb 5, 2026 | - | |||
| 95430664 | Address change after shipping | Solved | Low | — | — | 1d | ●Responded | 4/5 | — | — | Feb 2, 2026 | - | |||
| 63075550 | BOPIS pickup not ready | Closed | Normal | — | Chat | refundinfluencer | 4h | ○Sent, no reply | — | — | — | Feb 2, 2026 | Feb 4, 2026 | ||
| 34742478 | Cancel order request | Solved | Normal | — | Chat | — | 22h | ●Responded | 1/5 | — | — | Jan 30, 2026 | - | ||
| 15164281 | Birthday gift not received | Pending | Normal | — | — | - | —Skipped | — | — | — | Dec 30, 2025 | - | |||
| 62149865 | Cancel subscription / Auto-replenish | Solved | High | — | fragrancebopis | 12h | ●Responded | 4/5 | — | — | Dec 24, 2025 | - | |||
| 43999060 | Order arrived damaged | Closed | Normal | — | shade-match | 3h | ○Sent, no reply | — | — | — | Oct 24, 2025 | Oct 27, 2025 | |||
| 53274985 | Wholesale order question | Pending | High | — | Chat | samples | - | —Skipped | — | — | — | Oct 22, 2025 | - | ||
| 81596762 | Order arrived damaged | Pending | High | — | Chat | — | - | —Skipped | — | — | — | Oct 22, 2025 | - | ||
| 80406122 | Insider tier issue | Solved | Normal | — | conversation-mockupbopissamplesloyalty | 12h | ●Responded | 4/5 | 75 | Oct 16, 2025 | - | ||||
| 49979201 | App login problem | Solved | Normal | — | Chat | — | 1h | ○Sent, no reply | — | — | — | Oct 11, 2025 | - | ||
| 78913401 | Address change after shipping | Solved | Urgent | — | Chat | appshade-matchfragrance | 21h | ○Sent, no reply | — | — | — | Oct 9, 2025 | - | ||
| 13288918 | Restock alert for backorder | Open | High | — | Chat | fragrance | - | —Skipped | — | — | — | Sep 16, 2025 | - | ||
| 13898170 | Lost package follow-up | Solved | Normal | — | — | 2h | ●Responded | 1/5 | — | — | Sep 13, 2025 | - | |||
| 33177050 | Influencer code not working | Solved | High | — | Chat | loyaltydamagedshade-match | 2d 23h | ●Responded | 4/5 | — | — | Sep 12, 2025 | - | ||
| 11801700 | Wholesale order question | Solved | Normal | — | Social | gift-cardinfluencervip | 1d 22h | ⊘Not fired | — | — | — | Sep 10, 2025 | - | ||
| 23043180 | Return after 30-day window | Closed | Normal | — | Chat | gift-cardshade-match | 1d | ●Responded | 3/5 | — | — | Sep 9, 2025 | Sep 17, 2025 | ||
| 79524016 | Wrong shade sent | Closed | Urgent | — | bopisloyalty | 6h | ●Responded | 4/5 | — | — | Sep 3, 2025 | Sep 5, 2025 | |||
| 55289303 | BOPIS pickup not ready | Solved | Low | — | Chat | refundsamples | 8h | ○Sent, no reply | — | — | — | Aug 29, 2025 | - | ||
| 52771781 | Shipping cost question | Solved | Normal | — | loyalty | 6h | ⊘Not fired | — | — | — | Aug 4, 2025 | - | |||
| 56744527 | Order arrived damaged | Solved | High | — | Phone | samples | 5h | ○Sent, no reply | — | — | — | Jul 25, 2025 | - | ||
| 63648769 | Pro discount enrollment | Solved | Normal | — | wholesaleshade-match | 9h | ⊘Not fired | — | — | — | Jun 18, 2025 | - | |||
| 66681164 | Store experience feedback | Solved | Low | — | Social | shade-matchgift-card | 2h | ⊘Not fired | — | — | — | May 31, 2025 | - | ||
| 04784087 | Where is my order? | Closed | Normal | — | Chat | samplesvipreturns | 2h | ○Sent, no reply | — | — | — | May 29, 2025 | Jun 5, 2025 |